This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. We are looking for a Land Freight Customs Imports Coordinator to work at our site in Grange Park 3 (NN4 5FB). Your core hours of work will be Monday - Friday, 8:30am - 5:30pm. However, there will be a requirement to work bank holidays, as well as occasional weekends to cover annual leave. The position holder will deliver outstanding customer service to the Customs clients of Yusen Logistics (UK) Ltd, ensuring that shipments are managed efficiently and accurately from the start.
Job Responsibility:
Work closely with clients and suppliers to ensure smooth seamless service levels are achieved
Complete Customs clearance as per customer instructions and adhering to HMRC Regulations
Complete Transit procedures in line with Customer instructions and adhering to HMRC Regulations
Prepare KPI reports and present to clients as required
Complete regular audits on the Customs activity to ensure adherence with HM Customs procedures / client instructions
Confirm and process all job-file invoicing where required
Requirements:
Experience with customs procedures and regulations or freight forwarding would be particularly desirable
Ability to work independently and as part of a team
Excellent communication and customer service skills
Confident and professional manner
Highly organised and capable of working under pressure
Strong problem-solving and investigative skills
High attention to detail, with strong numeracy and literacy skills
Follows defined procedures precisely and consistently to ensure successful outcomes
Proficiency in building relationships at all levels within an organisation and with clients
Demonstrates strong self-efficacy and the ability to work autonomously
Highly motivated and focused on meeting customer expectations and service level agreements (SLAs)
Experience in a fast-paced environment
Good communication and customer service abilities
Competent in IT skills, particularly in Microsoft Office and Excel
Applicants must have the legal right to work in the UK
What we offer:
Hybrid working (working remotely between 2-4 days per week subject to business requirements)
25 days' holiday and 5 days Volunteer Leave per year