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Land Experience Seller

Costa Crociere S.p.A.

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Location:

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Land Experience Seller, you’ll promote and sell packages tailored to their interests, nurture guest relationships to drive business, support operations at MyTours desks, and ensure smooth logistics and satisfaction throughout their journey.

Job Responsibility:

  • Promote and sell packages tailored to their interests
  • Nurture guest relationships to drive business
  • Support operations at MyTours desks
  • Ensure smooth logistics and satisfaction throughout their journey
  • Inspire guests by recommending excursions that match their interests and create lasting memories
  • Drive results by aligning sales strategies with business goals and adapting your pitch to every guest
  • Collaborate with teams to boost revenue and promote exciting new excursion opportunities
  • Turn data into action, analyzing performance to improve and grow
  • Ensure top-quality experience by supporting dispatch and being present during excursions
  • Break language barriers and deliver exceptional service, even in special or VIP situations
  • Keep operations running smoothly with accurate and efficient back-office management
  • Uphold safety and service standards by monitoring excursions with attention to detail
  • Turn challenges into opportunities, resolving guest concerns with empathy and professionalism
  • Make logistics seamless, reducing wait times and enhancing the guest experience
  • Step in when needed, ensuring safety and care throughout every excursion

Requirements:

  • Confident seller with a passion for creating memorable guest experiences
  • Adapt easily, communicate clearly in multiple languages, and handle challenges with ease
  • Hold a High School Diploma or a degree in Tourism or Languages
  • Fluent in English (B2) and in two other languages among German, French, or Spanish (B2-C1)
  • Experience in direct sales and are comfortable using Microsoft Office tools
  • Worked onboard or with tour operators—an added advantage

Nice to have:

  • Knowledge of Italian is a valuable plus
  • Worked onboard or with tour operators—an added advantage

Additional Information:

Job Posted:
December 07, 2025

Expiration:
December 21, 2025

Employment Type:
Fulltime
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