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As a Land Experience Seller, you’ll promote and sell packages tailored to their interests, nurture guest relationships to drive business, support operations at MyTours desks, and ensure smooth logistics and satisfaction throughout their journey.
Job Responsibility:
Promote and sell packages tailored to their interests
Nurture guest relationships to drive business
Support operations at MyTours desks
Ensure smooth logistics and satisfaction throughout their journey
Inspire guests by recommending excursions that match their interests and create lasting memories
Drive results by aligning sales strategies with business goals and adapting your pitch to every guest
Collaborate with teams to boost revenue and promote exciting new excursion opportunities
Turn data into action, analyzing performance to improve and grow
Ensure top-quality experience by supporting dispatch and being present during excursions
Break language barriers and deliver exceptional service, even in special or VIP situations
Keep operations running smoothly with accurate and efficient back-office management
Uphold safety and service standards by monitoring excursions with attention to detail
Turn challenges into opportunities, resolving guest concerns with empathy and professionalism
Make logistics seamless, reducing wait times and enhancing the guest experience
Step in when needed, ensuring safety and care throughout every excursion
Requirements:
Confident seller with a passion for creating memorable guest experiences
Adapt easily, communicate clearly in multiple languages, and handle challenges with ease
Hold a High School Diploma or a degree in Tourism or Languages
Fluent in English (B2) and in two other languages among German, French, or Spanish (B2-C1)
Experience in direct sales and are comfortable using Microsoft Office tools
Worked onboard or with tour operators—an added advantage
Nice to have:
Knowledge of Italian is a valuable plus
Worked onboard or with tour operators—an added advantage
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