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Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property. We are looking for a Land & New Homes Coordinator to join our specialist centralised department located at our Head Quarters in Herne Bay. As a Coordinator, you will play a key role in the day-to-day operations in the department. You will need to be client-focused, a team player and IT literate, to give a smooth experience for our clients and deliver an award-winning service. Our Land and New Homes Team are continuing to work towards are business growth goals. The client experience must continue to be of paramount importance to our business, and to ensure we can deliver an exceptional and efficient service to our clients, developers and office teams.
Job Responsibility:
Representing our business to a high standard when with clients
Liaising with offices and developers to organise various calls and meetings
Assisting with the offer process to successful reservation
Registering clients effectively, booking viewings and collecting constructive feedback to relay to our developers
Assisting with various marketing aspects and general administration duties
Assisting with site launches upon instruction of a new development
Assisting with monthly reporting to our clients
Have a good understanding of how targets are achieved
Identifying referral opportunities
Attending and assisting with the preparation and organisation of open days and events
Requirements:
IT literate in using Outlook, Excel and Word
Organised, methodical and efficient with the ability to multitask
A confident communicator, able to build strong relationships and work closely with all types of people and businesses
Superb with time management, problem-solving skills-proactive and able to use your initiative
Self-motivated and driven to achieve the targets that are set
Excellent communicators
Willing to learn and embrace new challenges
What we offer:
Discounts at over 900 retailers
Wellbeing centre resources
Employee Assistance Programme with free counselling support sessions
Annual leave purchase scheme (buy up to an extra 5 days)
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Special days and celebrations for length of service