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Lana'i Cultural Experience Guide & UTV

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Four Seasons

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Location:
United States of America , Lana'i city, Hawaii

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

31.31 USD / Hour
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Job Description:

The Four Seasons Resorts Lāna’i is looking for a Lana’i Cultural Experience Guide & UTV who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. The Lana’i Cultural Experience Guide & UTV is responsible for Cultural Holoholo and UTV Tours, leading guests on engaging and informative tours through scenic and cultural locations on the island. The guide will ensure a safe, enjoyable, and enriching experience for all participants by combining off-road adventure with insights into Hawaiian history, culture, and the natural environment.

Job Responsibility:

  • Operating Jeeps and UTVs safely
  • Providing educational narration about the area's history, culture, and environment
  • Enforcing safety regulations
  • Providing excellent customer service
  • Conducting vehicle inspections
  • Assisting with tour coordination
  • Responding to emergencies
  • Communicating with staff via radio
  • Set up and cleaning of the Airstreams including stocking amenities
  • Vehicle cleaning, inspections and storage
  • Maintenance of safety gear and equipment
  • Leading Jeep and UTV Tours
  • Cultural Interpretation
  • Safety Enforcement
  • Guest Interaction
  • Cultural Activities
  • Teamwork
  • Maintenance
  • Cleaning and prep

Requirements:

  • Successful candidate must possess legal work authorization in United States
  • Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
  • Weekend and Holiday availability required
  • Driver's License: A valid driver's license with a clean driving record. Must be at least 21 years old to drive the UTV
  • Communication Skills: Strong verbal and public speaking abilities for providing engaging commentary and clear instructions
  • Cultural Connection: A strong connection to Lanai and a deep understanding of its traditions and practices
  • Safety Awareness: Ability to follow safety protocols and enforce regulations effectively
  • Customer Service: Experience in hospitality or tourism-related fields, focusing on guest satisfaction
  • Physical Requirements: Ability to operate a UTV for extended periods in varying terrain and weather conditions
  • Experience: Previous experience as a tour guide, especially in outdoor recreation or with off-road vehicles
  • Knowledge: Expertise in Hawaiian history, culture, and the natural environment
What we offer:
  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
  • Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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