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As a LAN & Wi-Fi Solution Design Authority you will create detailed technical designs for high profile customers, offering specialist expertise and full technical ownership. Acting as a subject matter expert, you will own the customer solution design during post sales delivery. You will take part in — and often lead — detailed design and integration workshops to capture technical requirements and define the best solution for the customer to maximise the value of Vodafone’s products
Job Responsibility:
Create detailed technical designs for high profile customers, offering specialist expertise and full technical ownership
Own the customer solution design during post sales delivery
Take part in — and often lead — detailed design and integration workshops to capture technical requirements and define the best solution for the customer
Plan and deliver end to end LAN, WLAN, SD WAN and NAC solutions based on customer requirements, including any necessary migration planning and testing
Carry out hands on build work when needed, including staging, commissioning and installing new network equipment
Attend site visits and installations where necessary
Ensure the customer signs off the final solution and build
Produce Vodafone work packages that break down detailed deliverables and the required resources within agreed SLAs
Provide pre and post sales consultancy to support new business opportunities and deliver 4th line support to the customer services organisation
Support the development and evolution of Vodafone products, continuously seeking to improve the customer experience through the product lifecycle
Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and organisational objectives
Requirements:
industry recognised vendor qualification to Professional or Expert level. Cisco CCNP Enterprise minimum or related experience
experience of dealing face to face with customers in a high-level technical role (i.e., Consultant, Designer, Senior Engineer), including delivering presentations
resolve complex problems in an ingenious manner
In-depth knowledge and practical experience of LAN, WLAN, SD-WAN, NAC
experience in design & deployment of Enterprise level LAN infrastructure, including L2 & L3 technologies, as well as network access control
experience of varied Wi-Fi deployments
Indoor/Outdoor Wi-Fi, Wireless Mesh Networking, Wi-Fi 1 – 6, differing antennas, In depth knowledge of network management, network availability and capacity planning
Design best practice, business processes and frameworks (ITIL and eTOM) used to deliver complex customer solutions
What we offer:
Excellent basic salary plus bonus and Vodafone benefits