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Lan gaming associate

United States, San Antonio Employment contract · Job Posted February 20, 2026
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Job Description

In this role, you will be responsible for operating and maintaining a 60 PC LAN Center. Standard tasks will include performing cashless sales, greeting and servicing customer needs, troubleshooting PC’s, updating games, and thorough cleaning of desks/chairs/peripherals. Additional tasks may be assigned.

Job Responsibility

  • Operate the LAN Gaming Center
  • to include technology troubleshooting, daily operations, and customer interactions
  • Work with the Esports and LAN Gaming department to help setup and run esports related events and tournaments
  • Must be able to work cashless sales terminal
  • Must adhere to the ASM Global’s dress code which includes wearing dark pants and non-slip soled closed toe shoes
  • Performing cashless sales, greeting and servicing customer needs, troubleshooting PC’s, updating games, and thorough cleaning of desks/chairs/peripherals

Requirements

  • High school diploma or general education degree (GED) preferred
  • Must be at least 18 years of age
  • Previous LAN Center experience preferred
  • Customer service experience required
  • Knowledge of PC hardware and how components connect/interact required
  • Experience in troubleshooting PC’s preferred
  • Experience with cable management and ethernet cable creation preferred
  • Ability to understand and follow direction
  • Ability to work nights, weekends and holidays
  • Ability to complete required pre-employment food service training, if applicable
  • Ability to work in a team
  • Positive attitude and neat appearance
  • English preferred as primary language, but not required
  • Ability to interact/talk to clients in a professional manner
  • Knowledge of games and gaming platforms, and able to assist users with any issues
  • Must have a knowledge of current and upcoming computer hardware and accessories
  • Ability to keep 60+ systems operating while maintaining proper cleanliness
  • Ability to stand and walk for entire length of shift
  • Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves
  • Ability to get under desks and counters to adjust wiring/move equipment
  • Occasionally required to reach up to 6-7 feet, twist at waist, bending and squatting

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