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Lake House Host

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Spire Hospitality

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Location:
United States , Lake Placid

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

22.00 USD / Hour
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Job Description:

Responsible for supporting the operations of the Lake House property and ensuring an exceptional guest experience. This includes assisting with guest relations, property inspections, public area upkeep, and coordination with other departments. The role involves proactive communication, maintaining cleanliness, and responding to guest needs promptly and professionally.

Job Responsibility:

  • Welcome Lake House guests in a friendly, professional manner
  • Clearly communicate the facilities, amenities, and offerings of the Lake House and High Peaks Resort
  • Respond promptly to guest inquiries and resolve concerns to enhance their experience
  • Assist with guest reservations and ensure accuracy in booking processes
  • Perform regular checks of guest rooms and public spaces for cleanliness and maintenance
  • Report issues to the appropriate departments and follow up to ensure resolution
  • Assist housekeeping and maintenance teams to maintain a guest-ready environment
  • Communicate effectively with other departments to ensure seamless service
  • Follow guidance from the Lake House Supervisor to uphold property standards
  • Assist in setting up and executing special programs or events at the Lake House
  • Provide support to ensure events run smoothly and meet guest expectations
  • Remain calm and professional during high guest volumes or emergencies

Requirements:

  • Any combination of education and experience, that provides the required knowledge, skills and abilities. College education preferred
  • Minimum of one year experience in some aspects of hospitality operations
  • CPR Certification and/or First Aid Training preferred. Ability to obtain any government required license or certificate
  • All employees must maintain a neat, clean and well-groomed appearance (specific standards available)
  • Additional language ability preferred.

Nice to have:

  • College education
  • CPR Certification
  • First Aid Training
  • Additional language ability
What we offer:
  • Medical
  • Dental
  • Vision
  • Telemedicine
  • Pet discount program
  • Identity theft protection
  • Pre-paid legal support
  • Flexible spending accounts
  • Matched 401K
  • Life insurance
  • Critical accidental or illness insurance
  • Short-term disability
  • Long-term disability
  • Paid time off
  • Wellness programs
  • Hotel discounts

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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