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Randstad Logo Randstad · Quality Control

Laboratory Supervisor

Canada, Knowlton · Job Posted May 30, 2026
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Job Description

Are you passionate about driving quality excellence and building high-performing teams? We are looking for a dynamic Laboratory Supervisor who will be the driving force behind their site's daily lab operations. As a Laboratory Supervisor, you won’t just be enforcing standards—you will be shaping a culture of continuous improvement, guiding your team to deliver safe, top-tier products, and making a tangible impact on the facility's overall success.

Job Responsibility

  • Lead and empower: Manage the daily activities of the laboratory personnel responsible for testing raw materials, components, bulks, and finished goods, ensuring a seamless operational flow
  • Collaborate and solve: Act as the go-to Quality Control Supervisor, partnering daily with cross-functional departments to solve complex quality challenges and provide critical operational support
  • Champion quality investigations: Drive the Out of Specification (OOS) process by guiding your team through root-cause investigations, deviations, and non-conformities, while implementing sustainable CAPAs
  • Uphold rigorous standards: Ensure strict compliance with internal SOPs, GMP/GLP standards, and regulatory policies to maintain the highest benchmarks of quality
  • Invest in your people: Oversee the training, qualification, and competency of your staff, guaranteeing that the department is fully equipped and confident to operate across all shifts
  • Drive safety and sustainability: Cultivate a proactive Health & Safety environment through GEMBA walks and team reviews, while ensuring the environmentally responsible handling of hazardous materials

Requirements

  • A bachelor’s degree in chemistry, biochemistry, or a related field (or an internationally obtained degree with a recognized Canadian equivalency)
  • 5–7 years of experience in a similar Quality Control Supervisor role or related capacity, ideally within a manufacturing or laboratory environment
  • A clear understanding of Data Integrity and ALCOA principles (Attributable, Legible, Contemporaneous, Original and Accurate)
  • Bilingualism (French and English) is essential, as the role involves frequent interactions with employees and clients
  • Strong interpersonal, communication, and coaching skills
  • Strong decision-making skills and the ability to demonstrate effective interdepartmental collaboration across the organization

Nice to have

  • Prior experience specifically within cosmetics, personal care, or pharmaceutical manufacturing
  • Familiarity with managing LIMS systems

What we offer

  • A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity
  • Vacation: 3 weeks upon hiring
  • Comprehensive insurance including vision, dental, travel, and more
  • Short- and long-term disability insurance
  • Telemedicine/telepharmacy
  • RRSP: We contribute up to 4% of your salary, matching your contribution
  • Bonus: Access to a bonus program based on our success as a company and on your personal goals achieved
  • On-site cafeteria for convenient and pleasant lunch breaks
  • Internal mobility and career development opportunities to develop your potential
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