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In this position, the successful candidate will oversee and guide the day-to-day lab management and act as SPOC for lab scientists and external visitors. With a strong sense of customer focus and service, the Laboratory Manager facilitates communication across disciplines. This is a 1-year, fixed term assignment in a dynamic research facility.
Job Responsibility:
Operational day to day Laboratory management providing a ‘single point of contact‘ for laboratory scientists and external visitors
Ensures the laboratory maintains its operational efficiency by liaising with all FM suppliers - planning preventative and scheduled maintenance regimes with minimal impact to daily operations, ensuring any FM helpdesk requests are completed
Assists with organised visits from internal/external partners and regulatory bodies
Maintains and organises laboratory consumable inventories and provides reports to the Dept leadership team as requested
Performs laboratory inductions for internal/external and temporary lab users working in the area to familiarise them will lab policies and procedures
Provide operational support on projects to build understanding of business needs and identify opportunities for process improvements
Co-ordinate laboratory scientists to ensure 6-monthly laboratory cleans are completed effectively
Maintain and update the orientation plan for new starters
Knowledge or experience of equipment IQ/OQ/PQ
Serves as a committee member on several cross functional teams including: SHE Safety Committee, Operations Lab Rep meetings. Ensure relevant actions are implemented with Research labs
Manages good working relationships with internal research groups, contractors, suppliers, and inspectors
Works with IT/other service providers to ensure equipment is running effectively, scientists have what they need and that AZ/MedImmune assets (especially high cost equipment) are fully utilised
May perform specialist equipment user performance checks and acts as the super-user of defined instruments as agreed with Dept leadership
Manage and co-ordinate lab instrumentation maintenance, installation and repair through service providers
Supports the Dept leadership team with health and safety compliance and identification/delivery of improvements.
Participates in SHE or service audits and leads the implementation of actions
Monitors and tracks spend aligned to capital investments and laboratory consumables
provides inventories and spreadsheets for tracking depreciation liaising with other service providers where required
Supports new equipment demand by liaising with the Capital Demand Manager and works with the scientists to identify future requirements and new innovations in technology to further enhance scientific capability within the function
Liaison with external suppliers and industry specialists to arrange demo kit/training to support new equipment demand.
Management of change control processes where required
Looks for cost savings and cost avoidance and reports back to AZ/MedImmune FM and procurement
Requirements:
A Bachelor’s degree in a scientific discipline, preferably Biochemistry, or equivalent laboratory experience
Proven excellent customer service focus and ability to work collaboratively
Clear and concise written and spoken communication skills
Ability to influence people at all levels to deliver improvements and cost savings to the customer
Some knowledge and experience of lean sigma processes is an advantage
Able to partner with other teams and suppliers and deliver results in a matrix environment, managing multiple internal and external partners/stakeholders.
Excellent problem-solving capabilities and confidence to make clear decisions sometimes with limited information.
Exceptional planning, organisational, analytical and networking skills.
Project management skills, ability to be flexible and handle multiple responsibilities and tasks on a regular basis
Proficient in data capture, analysis and reporting utilising various IT systems particularly Microsoft Excel
Multiple years of experience working in a laboratory environment
Managing a busy laboratory with a large number of users
Knowledge of SHE requirements in a laboratory environment
Knowledge of GLS, and GxP regulations, audit requirements and CAPAs
Be a good team worker demonstrating loyalty and commitment to the organisation and team members
To be flexible with working hours when required to deliver the service required to our customers
Self-motivated, energetic, dependable, a clear attention to detail
Meticulous focus on quality
Willing to work at the new R&D facility in central Cambridge
Nice to have:
Some knowledge and experience of lean sigma processes is an advantage