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RED Commerce - The Global SAP Solutions Provider Logo RED Commerce - The Global SAP Solutions Provider · IT - Administration

Lab Engineer

Spain, Madrid B2B · Job Posted July 05, 2026
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Job Description

RED has a new contract opportunity for a Lab Engineer to join one of our key partners for a large-scale laboratory technology and infrastructure support programme. The initial contract will be for 6 months with potential for extension based on project demand. This contract is to start ASAP and will be fully on-site in Madrid, Spain. We are specifically looking for candidates who combine strong End User Computing/Desktop Support expertise with experience supporting laboratory environments, scientific users, and regulated systems. This is not a standard desktop support role and candidates must be able to demonstrate exposure to laboratory technologies, scientific equipment, or pharmaceutical/biotech research environments.

Requirements

  • 8 years of End User Computing, Desktop Support, or Lab IT support experience
  • Strong troubleshooting skills covering hardware, software, networking, device connectivity, and laboratory applications
  • Experience supporting laboratory, scientific, pharmaceutical, biotech, R&D, healthcare, or regulated environments
  • Knowledge of scientific instruments, laboratory systems, instrument connectivity, and data flows
  • Experience working with scientists, researchers, laboratory technicians, or analytical teams
  • Understanding of GxP, validated systems, software testing/validation, or regulated IT environments is highly desirable
  • Strong networking knowledge including VLANs, TCP/IP, Subnetting, IT/OT environments, firewalls, and OSI model troubleshooting
  • Active Directory administration and support experience
  • Experience with ServiceNow or similar ITSM/ticketing platforms
  • Experience with Windows environments
  • Linux and macOS/iOS experience advantageous
  • Knowledge of endpoint security and infrastructure support
  • Strong communication skills and ability to engage with both technical teams and scientific stakeholders
  • Available to start within 2-3 weeks from offer
  • Candidates must be located in Spain and able to work on-site in Madrid five days per week

Nice to have

Linux and macOS/iOS experience

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