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L3 Engineer – IT & Satellite Communication

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AMBC

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Location:
India , Mumbai

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Core Responsibilities: Act as final escalation point for complex IT and satellite communication issues; Troubleshoot advanced firewall, routing, WAN, and onboard IT infrastructure incidents; Perform detailed Root Cause Analysis (RCA) and implement permanent corrective actions; Ensure high availability and minimal downtime for global vessel operations; Support and optimize VSAT, Starlink, OneWeb, and LTE communication systems; Configure and manage WAN failover, traffic prioritization, and bandwidth optimization; Administer firewalls, routers, and switches (Cisco, Mikrotik, HP Aruba); Implement VLANs, VPNs, QoS policies, routing protocols, and security configurations; Manage Windows Server (2016/2019/2022), Active Directory, DNS, DHCP, GPO, and DFS; Support Hyper-V / VMware / Proxmox virtualization platforms; Oversee RMM tools, endpoint security platforms, patch management, and backups; Maintain SLA compliance, technical documentation, and NOC process governance; Mentor L1/L2 engineers and support vessel IT deployment projects

Requirements:

  • Act as final escalation point for complex IT and satellite communication issues
  • Troubleshoot advanced firewall, routing, WAN, and onboard IT infrastructure incidents
  • Perform detailed Root Cause Analysis (RCA) and implement permanent corrective actions
  • Ensure high availability and minimal downtime for global vessel operations
  • Support and optimize VSAT, Starlink, OneWeb, and LTE communication systems
  • Configure and manage WAN failover, traffic prioritization, and bandwidth optimization
  • Administer firewalls, routers, and switches (Cisco, Mikrotik, HP Aruba)
  • Implement VLANs, VPNs, QoS policies, routing protocols, and security configurations
  • Manage Windows Server (2016/2019/2022), Active Directory, DNS, DHCP, GPO, and DFS
  • Support Hyper-V / VMware / Proxmox virtualization platforms
  • Oversee RMM tools, endpoint security platforms, patch management, and backups
  • Maintain SLA compliance, technical documentation, and NOC process governance
  • Mentor L1/L2 engineers and support vessel IT deployment projects

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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