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L2 Support-Associate Developer

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Valtech

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Location:
India , Bengaluru

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an L2 Support, you are passionate about experience innovation and eager to push the boundaries of what's possible. You bring 4+ years of experience, a growth mindset and a drive to make a lasting impact.

Job Responsibility:

  • provides functional support
  • handling day-to-day support activities (ticket management, monitoring, reporting, recoveries)
  • maintaining SLAs with right prioritizaties of the tickets and quality of resolution

Requirements:

  • 4+ years of experience
  • In-depth knowledge and troubleshooting skills
  • Expertise on SFB2C, Order Management system and ITIL process on incidents
  • Understanding end-to-end e-commerce work flow
  • Hands-on experience with support tools (Service Now, Dynatrace, Grafana, Kibana, Open Search, Mulesoft)
  • Monitoring SFTP batch jobs and system alerts

Nice to have:

Experienced in Agile methodologies and consulting

What we offer:
  • Flexibility, with hybrid work options
  • Learning and development, with access to cutting-edge tools, training and industry experts

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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