L2 Project Manager Job at GENESYS Consulting Services (New York)

Technical Project Manager

Experience with Telecom Product development (4G/5G mostly on L2 side). Experienc...

Location

India , Gurugram

Salary:

3500000.00 INR / Year

Overture Rede

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or equivalent practical experience
8-10 years of experience in software program management, focusing on C/C++ Language
5+ years work experience
Experience with Telecom Product development (4G/5G mostly on L2 side)
Experience in handling large teams to facilitate the design and delivery
Track record of successfully delivering complex software products while managing multiple priorities
Excellent technical judgment and leadership skills across organizational and team boundaries
Execute software development projects through planning and cross-functional coordination to deliver program outcomes
Work closely with Dev leads, QA and other engineering teams to get high-quality products and features through the software project lifecycle, i.e., developer, test, integrate, Validate and release on time
Excellent communication and presentation skills ability to interact with technical groups

Fulltime

L2 Support Engineer & Release Manager

The L2 Support Engineer & Release Manager is responsible for overseeing producti...

Location

Romania , Bucuresti

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field
At least 4 years of experience as Technical Support Engineer, with at least 2 years working directly as a Release Manager
Good knowledge of Oracle database
Good knowledge of Rhel OS – Linux OS
Shell scripting knowledge
Network connectivity troubleshooting
Previous experience in and knowledge of ETL / data sourcing techniques
Previous experience with Control M, Tomcat / WebLogic/ Apache/ Fabric highly desirable
Previous production support experience, with can do mind-set and attitude and hands-on approach
Ability to analyse business requirements, defects and propose hot fixes

Job Responsibility

Drive on different tech adoption initiatives (GCP, EXACC, TRC etc)
Provide support for technical infrastructure components (e.g. databases, middleware and user interfaces)
Provide Support and remediation on any issues pertaining to the above applications by providing detailed code analysis of applications’ production platform
Estimate time required to implement remediation actions which are under direct control of RTB
Support and contribute to all relevant documentation following DB internal Standards, Procedures and Guidelines
Ensure appropriate vendor interaction in a multi-vendor environment
Conduct incident and problem management activities
Conduct scheduled Problem Management meetings with infrastructure groups, problem managers and incident managers OR from Agile world with SMs, POs to track progress and highlight issues
Perform detailed technology analyses to highlight weaknesses and make recommendations for improvement
Perform releases/DR exercises/application maintenance activities over weekends (usually once every 3 weeks there is a weekend activity required)

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or joining our accredited Coaching School
Epic parties or themed events

Fulltime

New

Ms Engineer (L2)

As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to e...

Location

China , Beijing

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow
proficiency in active listening, with techniques like paraphrasing and probing for further information
excellent planning skills, able to anticipate and adjust to changing circumstances
strong ability to communicate and engage across different cultures and social groups
adaptability to changing conditions and flexibility in approach
client-focused mindset, always putting their needs and positive experience first
a positive outlook and the ability to work well under pressure
willingness to put in longer hours when necessary
bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.

Job Responsibility

Ensure that clients' security infrastructures and systems remain operational
monitor, identify, investigate, and resolve technical incidents and problems
handle client requests or tickets with technical expertise
manage work queues, perform operational tasks, and update tickets with resolution actions
log incidents promptly and provide second-level support
execute changes responsibly, flagging risks and mitigation plans
work with automation teams to optimize efforts and automate routine tasks
audit incident and request tickets for quality, recommending improvements
assist L1 Security Engineers with triage and troubleshooting
support project work when required

Fulltime

New

Security Managed Services Engineer (L2)

As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to e...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow
Proficiency in active listening, with techniques like paraphrasing and probing for further information
Excellent planning skills, able to anticipate and adjust to changing circumstances
Strong ability to communicate and engage across different cultures and social groups
Adaptability to changing conditions and flexibility in approach
Client-focused mindset, always putting their needs and positive experience first
A positive outlook and the ability to work well under pressure
Willingness to put in longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.

Job Responsibility

Ensure that clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently
Handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA)
Actively manage work queues, perform operational tasks, and update tickets with resolution actions
Log incidents promptly and provide second-level support, communicating effectively with other teams and clients
Execute changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals
Work closely with automation teams to optimize efforts and automate routine tasks
Audit incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports
Assist L1 Security Engineers with triage and troubleshooting, and support project work when required
Contribute to the change management process ensuring thorough documentation, planning and execution of maintenance activities.

Fulltime

New

Banamex - IT Solution Analyst Sr Para Seguridad Física E Investigaciones - Avp

The IT Business Senior Analyst is an intermediate-level position responsible for...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience
Ingeniería en Sistemas, Informática, Ciberseguridad, Software o afín
5 - 8 años en roles técnicos de TI (desarrollo, integraciones tecnológicas, soporte avanzado)

Job Responsibility

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

New

Sap Fico Functional Consultant

To maintain SAP FICO related matters to ensure optimum performance and reliabili...

Location

Malaysia , Kuala Lumpur

Salary:

10000.00 - 17000.00 MYR / Month

Randstad

Expiration Date

August 01, 2026

Requirements

At least 2 years of experience in SAP FICO within implementation project and/or support (L2 / L3) is an added but not compulsory
At least 1 full cycle end-to-end integration implementation projects on a regional or global basis is an added but not compulsory
Exposure in either one of these submodules / cross functionals
SAP CO-PA / CO-CCA / CO-PCA / SAP PS / FI-AP / FI-AR / Asset Management / FI-GL / RE-FX / SL / SAP BPC is highly sought after but not compulsory
Exposure in InvoiceNOW / other tax or legal solutions is an added but not compulsory
Exposure on S4 HANA is an added but not compulsory (can consider ECC background)
Diploma is required

Job Responsibility

To maintain SAP FICO related matters to ensure optimum performance and reliability at all time
To gather requirements, design and configure of SAP FICO to implement / enhance integration solutions that align with business objectives
To maintain a good relationship with the business users lead, vendors & other related stakeholders
To execute daily Event Management, Incident Management, Change Request when necessary
To keep updated with latest SAP technologies, identify opportunities for improvement, recommend and implement enhancements to optimize system functionality
To enforce governance processes, standards, and best practices for SAP Integration within regional basis

What we offer

2-3 months Performance Bonus
Medical benefits
Flexi Benefits
Fixed & other claim allowances
Other great benefit

New

It Solution Analyst Sr Para Legal/Jurídico

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience
5-8 years in technical IT roles (development, technological integrations, advanced support)
Experience implementing or administering corporate SaaS applications, which may include PaaS, IaaS and TaaS

Job Responsibility

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

New

Managed Services Engineer (L2)-EUS

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play ...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Moderate-level experience in managed services roles handling cross-technology infrastructure
Knowledge of ticketing tools, preferably ServiceNow
Familiarity with ITIL processes and experience working with vendors and third parties
Proficiency in planning activities and projects, taking changing circumstances into account
Ability to work longer hours when necessary and adapt to changing circumstances with ease
Proven ability to communicate effectively and work across different cultures and social groups
Positive outlook and ability to work well under pressure
Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience
Bachelor's degree in IT/Computing or equivalent work experience.

Job Responsibility

Managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken
Identifying, analysing, and logging issues before they escalate
Collaborating closely with other teams and clients to provide second-level support
Executing changes meticulously, understanding and mitigating risks, and contributing to the change management process with detailed documentation
Auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency
Handling client escalations with professionalism and assisting in disaster recovery functions and tests when necessary
Driving the optimization of efforts by working with automation teams and supporting L1 Engineers
Contributing to various projects, ensuring that all changes are approved.

Fulltime

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L2 Project Manager

Requirements

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