CrawlJobs Logo

L2/L3 Production Support – Assistant Vice President

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United States , Tampa

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

87280.00 - 130920.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an experienced L2/L3 Production Support - AVP to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills (Unix, SQL, Big Data technologies) and deep domain expertise in financial services (e.g.: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle). This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Job Responsibility:

  • Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance
  • Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting
  • Engage with operations, traders, quants, development teams to understand and resolve production outages/issues
  • Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms (ITRS/AWP)
  • Execute advance SQL queries and scripts for data analysis, validation, and issue resolution
  • Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems (hive, spark, Hadoop) and troubleshoot data pipeline issues
  • Maintain and improve knowledge bases, SOPs, and runbooks for production support
  • Participate in change management and release activities, including deployment validations
  • Lead root cause analysis (RCA) , conduct post incident reviews, and drive permanent resolutions
  • Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives
  • Contribute to continuous service improvement, stability management and automation initiatives

Requirements:

  • Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field
  • 5-8 Years of experience in application or production support with 2+ years at a lead level
  • Strong hands-on experience with SQL (MSSQL/Oracle or similar, Stored proc, SSIS, SSRS )
  • Experience with Unix/Linux (scripting, file manipulation, job control) and Big Data technologies (Hadoop, Hive, Spark)
  • Job Schedulers like Autosys
  • Log analysis tools
  • Solid understanding of financial instruments and trade lifecycle (Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management)
  • Familiarity with CUSIP, ISINs and other instrument identifiers
  • Knowledge of front office/back office and reporting workflows and operations
  • Excellent analytical and problem-solving skills
  • Effective communication and stakeholder management skills across business and technical teams
  • Experience with ITIL processes, including incident, problem and change management

Nice to have:

  • Exposure to cloud platforms and containerization (Docker, Kubernetes)
  • Experience with scripting languages (Python, Shell)
  • Knowledge of messaging services , middleware (Kafka, MQ)
  • Familiarity with regulatory and compliance reporting tools and processes
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
February 07, 2026

Expiration:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for L2/L3 Production Support – Assistant Vice President

New

Business Analyst

TMS is undergoing an exciting period of digital transformation, and we are seeki...
Location
Location
United Kingdom , Salford, Manchester; London
Salary
Salary:
Not provided
dssmith.com Logo
DS Smith
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions
  • Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels
  • High attention to detail and a commitment to producing high-quality outputs
  • Adaptable, proactive, and comfortable working in a fast-paced environment with competing priorities
  • Collaborative approach with the ability to influence and negotiate effectively
  • 3+ years’ experience in a Business Analyst role within IT, digital transformation, or similar environments
  • Familiarity with Agile and Waterfall delivery methodologies
  • Experience in FMCG or print management is highly desirable
  • Proficiency with tools such as M365, Visio, and other business analysis or mapping tools
  • Understanding of customer integration technologies (e.g., APIs, CRM platforms)
Job Responsibility
Job Responsibility
  • Gather, analyse, and document business and functional requirements in collaboration with stakeholders
  • Assess existing processes, identifying opportunities to streamline workflows and improve efficiency through technology
  • Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience
  • Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals
  • Facilitate workshops, meetings, and communication between business teams and IT
  • Produce clear documentation including process maps, business cases, user stories, and specifications
  • Support testing and validation activities to ensure solutions meet business expectations
  • Assist with change management, including the creation of training materials and supporting user adoption
  • Contribute to system and data integration initiatives that improve customer-facing and internal processes
  • Apply sector knowledge (FMCG or print management) to ensure solutions meet industry-specific requirements
What we offer
What we offer
  • Competitive salary
  • Qualifying Sick Pay scheme
  • Pension scheme & Life insurance
  • Share Save scheme
  • Income Protection
  • 25 days holiday plus Bank Holidays
  • Employee Assistance Programme
  • Virtual GP, Occupational Health & free Flu vaccine
  • Cycle to Work and shopping discounts
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...
Location
Location
United States of America , El Paso
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
Job Responsibility
Job Responsibility
  • Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
  • Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
  • Provide regular and predicable onsite attendance
  • Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store
What we offer
What we offer
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
Read More
Arrow Right
New

Senior Python Pyspark Engineer

The Applications Development Senior Programmer Analyst is an intermediate level ...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8 - 10 years of relevant experience
  • Experience in systems analysis and programming of software applications
  • Experience in managing and implementing successful projects
  • Working knowledge of consulting/project management techniques/methods
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Programming Languages:Python, PySpark
  • Data Lake Table Format: Apache Iceberg
  • Data Orchestration:Apache Airflow
  • Data Visualization: Tableau
  • Big Data Processing: Apache Spark
Job Responsibility
Job Responsibility
  • Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
  • Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
  • Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
  • Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
  • Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
  • Ensure essential procedures are followed and help define operating standards and processes
  • Serve as advisor or coach to new or lower level analysts
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Fulltime
Read More
Arrow Right
New

Community Marketing Manager - Surface & Edge

Microsoft’s Consumer Marketing Organization’s Social Marketing team is revolutio...
Location
Location
United States , Redmond
Salary
Salary:
85100.00 - 169800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) community management, social media or related work experience OR equivalent experience
  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years community management, social media, or related work experience OR equivalent experience
  • Experience monitoring and analyzing large volumes of community conversation across platforms
  • Experience translating insights into clear recommendations for product and marketing teams
  • Experience in consumer tech, gaming, entertainment, or digital first brands
  • Experience with social listening tools and community analytics methodologies
  • Experience navigating nuanced sentiment, crisis scenarios, and high-velocity discourse
Job Responsibility
Job Responsibility
  • Monitor conversations across Reddit, Discord, social platforms, and key press outlets to identify sentiment shifts, behavioral trends, emerging opportunities, and risks
  • Convert community insights into structured recommendations for product, community engagement, and marketing strategies
  • Act as the internal champion for audience needs, ensuring community findings shape decision making across teams
  • Identify and escalate crisis related conversation trends with context, recommendations, and mitigation paths
  • Ensure all content scheduled in the editorial calendar is published accurately and on time across owned channels
  • Partner closely with creative, social strategy, and content production teams to develop messaging that resonates with the community and reflects real audience motivators
  • Collaborate with cross functional partners to infuse community insights into campaign development, messaging frameworks, and narrative direction
  • Own and operate dedicated social and/or community presences as a trusted point of direct-to-community conversation
  • Build relationships with core audience segments, superusers, advocates, and topic resources in relevant ecosystems
  • Facilitate bidirectional dialogue sharing product updates, gathering feedback, and deepening fan trust and loyalty
  • Fulltime
Read More
Arrow Right
New

Staff Accountant

We are looking for a detail-oriented Staff Accountant to join our team in Fairfi...
Location
Location
United States , Fairfield
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, or a related field
  • Minimum of 2 years of experience in accounting
  • Proficiency in accounting systems such as NetSuite, QuickBooks, or Oracle
  • Advanced skills in Microsoft Excel, including pivot tables and formulas
  • Strong analytical abilities and attention to detail
  • Demonstrated ability to manage multiple deadlines and priorities effectively
  • Familiarity with month-end close processes and financial reporting
Job Responsibility
Job Responsibility
  • Prepare and record journal entries, including sales batches, accruals, deductions, and prepaids
  • Perform monthly, quarterly, and annual financial close activities to ensure accurate reporting
  • Reconcile general ledger and balance sheet accounts to maintain financial accuracy
  • Manage accounts receivable and ensure timely processing and collections
  • Adhere to relevant regulations, policies, and internal controls while assisting in their maintenance
  • Provide system-related support to resolve accounting issues and enhance operational efficiency
  • Contribute to the annual budgeting process by preparing relevant financial data and reports
  • Assist in audit preparations and collaborate with auditors to ensure compliance
  • Work closely with sales, marketing, and finance teams to support organizational goals
  • Take on additional tasks, projects, and reconciliations as assigned to support the accounting function
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right
New

Loss Prevention Officer

Patrol all areas of the property; assist guests with room access. Monitor Closed...
Location
Location
United States , Tampa
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Patrol all areas of the property
  • assist guests with room access
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Lock property entrances when required
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
Job Responsibility
Job Responsibility
  • Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
  • Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
What we offer
What we offer
  • Chance to be proud of the work you do and who you work with
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...
Location
Location
United States of America , Naples
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
Job Responsibility
Job Responsibility
  • Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
  • Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
  • Provide regular and predicable onsite attendance
  • Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store
What we offer
What we offer
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
Read More
Arrow Right
New

System Integration Technical Advisor Platform and Cloud Architect

The System Integration Technical Advisor Platform and Cloud Architect will lead ...
Location
Location
United States , Boise
Salary
Salary:
97032.00 - 160000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8 years of Professional experience
  • Minimum 4 years of experience supporting large-scale healthcare enterprise cloud and platform modernization projects, preferably within Medicaid systems
  • At least 6 years of experience in system architecture, cloud solutions, or platform engineering, with a focus on scalable, secure, and compliant systems
  • Minimum 4 years experience with one or more cloud platforms (AWS, Azure, GCP) and modern data architectures such as Data Lake, Data Lakehouse, and Data Mesh
  • Minimum of 8 years of system development lifecycle methodologies, DevOps practices, or architecture frameworks
  • Minimum 4 years creating or technical artifacts, including design documents, integration plans, and security policies
  • Minimum 3 years working with healthcare data, security, and compliance standards (e.g., HIPAA)
  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • advanced degree or relevant certifications (e.g., AWS, Azure, TOGAF) preferred
Job Responsibility
Job Responsibility
  • Review the architecture and design of integrated cloud and platform solutions, including data, application, infrastructure, integration, and deployment components, aligned with organizational standards and modernization goals
  • Collaborate with enterprise, data, security, and integration architects to maintain comprehensive technical strategies supporting Medicaid modernization efforts
  • Review project artifacts, technical designs, and deliverables throughout the system development lifecycle for quality, compliance, and adherence to architecture standards and industry best practices
  • Provide technical guidance and oversight to vendors and development teams, ensuring best practices are followed for areas including cloud configuration, deployment, data management, system integration, and platform management
  • Conduct research and analysis on emerging technologies and offerings in areas including cloud architecture, SaaS frameworks, data ecosystems, and AI to inform strategic decisions
  • Develop and present technical recommendations, roadmaps, and governance frameworks to senior state leadership and stakeholders
  • Identify, communicate, and mitigate project risks and issues related to platform architecture, security, and compliance
  • Support modernization platform governance and change management processes, ensuring solutions are scalable, maintainable, and aligned with standards
  • Mentor and guide state technical teams and vendors on cloud and platform concepts and best practices, fostering a culture of continuous improvement and innovation
What we offer
What we offer
  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy