L1 Network Engineer Job at Aksentt Tech (Mumbai)

Technical Support L1 & L2 Engineer

We are on the quest to find a new team member who will take over some of key res...

Location

Salary:

Not provided

Loriot

Expiration Date

Until further notice

Requirements

Holder of at least a bachelor's degree in Computer Science or related field, or have an equivalent, demonstrable, relevant work experience
Solid bases on network protocols (OSI model, RSA, VPN configuration)
Linux deep knowledge (console, troubleshooting)
Experience managing databases as (MongoDB, Redis, Postgresql, Elasticsearch)
Script development languages (Python, Bash)
Cloud architecture mindset
Customer success oriented
Systematic and analytical thinking
Fluent in English
3 to 4 years of experience in a similar role

Job Responsibility

Respond to customer inquiries and technical issues in a timely and professional manner
Provide technical guidance and support to customers using our LPWAN platform
Identify, diagnose, and troubleshoot technical issues related to our platform
Prioritize and manage several open issues at one time
Ability to provide step-by-step technical help, both written and verbal
Work collaboratively with cross-functional teams to resolve complex technical issues
Ensure customer satisfaction by following up with customers to confirm the successful resolution of technical issues
Support the creation of technical documentation and user manuals
Participate in product testing and validation activities
Stay up-to-date with industry trends and emerging technologies related to LPWAN and IoT

What we offer

Flexible compensation matching your experience, perks and benefits
Flat hierarchy and appreciation of individual work
Trust, autonomy, and space for personal initiatives
Visibility of your work world-wide
Partially remote work
Working with motivated, passionate people and an international environment
Working with exciting, state-of-the-art technology for the Internet of Things
Udemy unlimited access

Network and Security Engineer

We are seeking a talented and experienced Network and Security Engineer to join ...

Location

United Kingdom , London

Salary:

Not provided

AWTG

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Security, or a related field (or equivalent work experience)
Proven experience as a Network and Security Engineer or similar role, with focus on IP network design, implementation, T-shoot and mobile network security
Understanding of 3GPP mobile network CORE and RAN architectures and security requirements
Strong knowledge of network security protocols, VPN, firewall management, and intrusion detection systems
Experience with security tools such as SIEM, IDS/IPS, and vulnerability scanners
Familiarity with regulatory standards and frameworks (e.g., GDPR, HIPAA, ISO 27001)
In-depth understanding of routers, switches, firewalls, and switching/routing protocols – such as VLAN, VTP, STP, RSTP, MST, OSPF, EIGRP and BGP
Monitoring solutions which include PRTG, SolarWinds and Zabbix, and also, knowledge of Virtualization technology such as EXSi, KVM, Proxmox and Hyper-V
Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues
Strong communication skills and the ability to work effectively in a team environment

Job Responsibility

Design, configure and implement highly scalable L2/L3 networks using varieties of protocols and vendor equipment
Monitor network traffic and analyse security incidents to detect and respond to threats within mobile network environments
Diagnose and troubleshoot network related issues associated with L1-L7 using varieties of tools, ensuring quick recovery and minimum network downtime
Carry out periodic backups of network device operating system and configurations to ensure timely restoration of critical network services
Design and implement network security solutions such as Policies, IPS, SSLVPN, IPSec VPN and security profiles using Next-Gen Firewalls (FortiGate/Palo-Alto)
Develop and apply network segmentation strategies to strengthen security and safeguard sensitive information within the core network
Work closely with other teams to establish and enforce network access policies, ensuring that only authorized individuals and devices have the correct access privileges
Conduct vulnerability assessments and penetration testing to identify and address security weaknesses in mobile network architectures
Develop and enforce security policies and procedures to ensure compliance with industry standards and regulations
Design and implement security protocols and solutions to protect network infrastructure

Fulltime

Engineering Resolution Team (ERT) Engineer

We are looking for a seasoned L3 TAC Network Engineer to join our elite GSD Orga...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field
5+ years of experience in enterprise network support or TAC engineering
Strong understanding of Layer 2/3 protocols, wireless technologies, and network security
Hands-on experience with Aruba products (wired, wireless, NAC, and cloud platforms)
Familiarity with enterprise authentication protocols (802.1X, RADIUS, TACACS)
Proficiency with tools like Wireshark, packet capture, and network diagnostics
Excellent problem-solving skills and a customer-first mindset

Job Responsibility

Provide expert-level troubleshooting and resolution for critical issues escalated from L1 and L2 TAC engineers, partners, and enterprise customers
Resolve complex issues involving ArubaOS switches (CX and legacy), Aruba wireless LAN controllers and APs, Aruba ClearPass (NAC), Aruba Central (cloud-based network management), SD-Branch, SD-WAN, and EdgeConnect platforms
Reproduce customer issues in lab environments and provide detailed root cause analysis
Collaborate with HPE R&D, QA, and Product Management teams to identify and escalate software bugs and feature enhancements
Write and maintain high-quality technical documentation and knowledge base articles
Lead technical bridges for major incidents and manage communications with stakeholders
Participate in on-call rotation for critical customer support
Mentor L1 and L2 engineers and contribute to process and tool improvements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional inclusion culture

Fulltime

L1 Service Desk Engineer

We are hiring an L1 Service Desk Engineer to support in a multi-tenant, identity...

Location

Salary:

Not provided

Zazz

Expiration Date

Until further notice

Requirements

Strong understanding of Windows desktop troubleshooting
Knowledge of networking basics (VPN, DNS, connectivity)
Experience working in a structured service desk environment
Ability to perform remote diagnostics and guide end users effectively
Familiarity with authentication, password management, and user access workflows
Clear communication and professional client-handling skills
Strong documentation habits and attention to detail
Ability to follow processes, SOPs, and compliance guidelines consistently
Comfortable working in a multi-tenant, high-compliance environment
Ability to stay calm under pressure and handle multiple tasks simultaneously

Job Responsibility

Manage incoming tickets in the service desk queue
Create a ticket for every call or interaction
Classify issues using correct urgency and impact
Follow defined SLAs for response and resolution
Use standard greeting/closing scripts and follow structured ticket closure procedures
Document all actions, findings, and resolutions clearly
Locate and connect to user devices through the service desk’s remote access system
Perform common troubleshooting (login issues, password issues, network connectivity, performance, application errors)
Transfer files/logs as required and guide users through resolution steps
Use the backup remote support method only when the primary is unavailable

What we offer

Thriving work environment
Opportunities for continuous learning
Chance to work with some of the best minds in the industry

Fulltime

Engineering Resolution Team (ERT) Engineer

We are looking for a seasoned L3 TAC Network Engineer to join our elite GSD Orga...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field
5+ years of experience in enterprise network support or TAC engineering
Strong understanding of Layer 2/3 protocols, wireless technologies, and network security
Hands-on experience with Aruba products (wired, wireless, NAC, and cloud platforms)
Familiarity with enterprise authentication protocols (802.1X, RADIUS, TACACS)
Proficiency with tools like Wireshark, packet capture, and network diagnostics
Excellent problem-solving skills and a customer-first mindset

Job Responsibility

Provide expert-level troubleshooting and resolution for critical issues escalated from L1 and L2 TAC engineers, partners, and enterprise customers
Resolve complex issues involving ArubaOS switches (CX and legacy), Aruba wireless LAN controllers and APs, Aruba ClearPass (NAC), Aruba Central (cloud-based network management), SD-Branch, SD-WAN, and EdgeConnect platforms
Reproduce customer issues in lab environments and provide detailed root cause analysis
Collaborate with HPE R&D, QA, and Product Management teams to identify and escalate software bugs and feature enhancements
Write and maintain high-quality technical documentation and knowledge base articles
Lead technical bridges for major incidents and manage communications with stakeholders
Participate in on-call rotation for critical customer support
Mentor L1 and L2 engineers and contribute to process and tool improvements

What we offer

Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
Specific programs catered to career development
Inclusive culture focused on innovation, customer success, and continuous learning

Fulltime

Engineering Resolution Team (ERT) Engineer

This role acts as the final escalation point for complex and high-priority techn...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field
5+ years of experience in enterprise network support or TAC engineering
Strong understanding of Layer 2/3 protocols, wireless technologies, and network security
Hands-on experience with Aruba products (wired, wireless, NAC, and cloud platforms)
Familiarity with enterprise authentication protocols (802.1X, RADIUS, TACACS)
Proficiency with tools like Wireshark, packet capture, and network diagnostics
Excellent problem-solving skills and a customer-first mindset

Job Responsibility

Provide expert-level troubleshooting and resolution for critical issues escalated from L1 and L2 TAC engineers, partners, and enterprise customers
Resolve complex issues involving ArubaOS switches (CX and legacy), Aruba wireless LAN controllers and APs, Aruba ClearPass (NAC), Aruba Central (cloud-based network management), SD-Branch, SD-WAN, and EdgeConnect platforms
Reproduce customer issues in lab environments and provide detailed root cause analysis
Collaborate with HPE R&D, QA, and Product Management teams to identify and escalate software bugs and feature enhancements
Write and maintain high-quality technical documentation and knowledge base articles
Lead technical bridges for major incidents and manage communications with stakeholders
Participate in on-call rotation for critical customer support
Mentor L1 and L2 engineers and contribute to process and tool improvements

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Specific programs catered to helping you reach career goals
Unconditionally inclusive work environment
Flexibility to manage work and personal needs

Fulltime

Escalation engineer

This role involves providing troubleshooting and support for HPE Aruba customers...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Mechanical, Electrical, Computer Science, or equivalent or other Engineering
3+ Years’ experience
Network technologies including Routing, Switching and Network management
Good knowledge on Switching (OSI Layer2) and Routing (Layer3) technology
Working knowledge and understanding of 3 layer architecture (Access, Distribution and Core) switching
Technical knowledge on Windows, Linux and other operating system
Knowledge of network hardware and architecture
Demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products
Affinity with Remote Resolve support processes
Basics of WLAN technology (802.11 Standards, Controller and APs)

Job Responsibility

Provide HPE Aruba customers & Engineers troubleshooting & support in the areas of HPE Aruba Networking and related areas
Provide leadership in technical problem management and the resolution of all issues, working closely with Global Enterprise Customers, HPE Aruba remote and field support staff
Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers
Identify and contribute to projects to improve product support, customer satisfaction and team efficiency
Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT)
Technical writing skills will be required to publish Issue resolution documents
Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
Must be able to interact with colleagues from different countries and background (own team, members of L1 and L3 and Engineering teams)

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Senior Network Engineer

Bumble is seeking a Network Engineer to maintain a stable, predictable, controll...

Location

United Kingdom , London

Salary:

Not provided

Bumble Inc.

Expiration Date

Until further notice

Requirements

3+ years of hands-on Linux systems engineering experience (preferably rpm-based distributions such as RHEL or CentOS)
Strong diagnostic and troubleshooting skills spanning application performance, traffic-delivery issues, and complex multi-layer networking challenges
Deep understanding of networking across L1–L4 and L7, including copper/optics, Ethernet, and static/dynamic routing
Production experience with IS-IS and BGP (OSPF familiarity beneficial)
Extensive hands-on experience with Juniper MX, SRX, and QFX devices
Practical experience implementing and supporting EVPN-VXLAN architectures
Strong background in load balancing (CARP, IPVS, userspace, or enterprise solutions) and packet filtering
Experience building and supporting cloud networking architectures (VPC structures, virtual routing, firewalling, hybrid connectivity, etc.)
Proficiency with 802.1X, 802.1Q, and bonding/teaming at both the server and network hardware layers
Strong diagnostic capabilities with IPv4, ICMP, TCP, UDP, DHCP, and DNS (IPv6 is a plus)

Job Responsibility

Support and evolve Bumble’s global network infrastructure across multiple data centres and offices, including diagnostics of network subsystems within Linux servers (primarily CentOS/RHEL)
Improve network reliability and operational efficiency through configuration management, automation, and continuous optimisation of BAU tasks
Contribute to the design, implementation, and operation of cloud networking as we migrate a significant portion of our workloads into cloud environments
Collaborate closely with Systems Engineering and SRE teams, sharing networking expertise, participating in design reviews, and shaping resilient, secure platform architectures
Manage relationships with global service providers, including IP transit operators, to ensure optimal performance, availability, and accountability
Own IP address management, including subnet allocation, VLAN design, and maintaining accurate documentation
Strengthen Bumble’s security posture by contributing to perimeter defence, segmentation strategy, and proactive threat prevention
Participate in the on-call rota to maintain platform availability and support timely incident response

L1 Network Engineer

Aksentt Tech

Location:
India , Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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