L&D Specialist, Manager Development

• Program Operations and Facilitation: Drive day-to-day logistics for manager development programs, including scheduling, communications, stakeholder coordination, and smooth execution across virtual and in-person formats
• regularly facilitate live sessions
• Systems & Data: Own program setup, enrollment, and tracking in our Learning Management System (Sana) to support accurate measurement, reporting, and scalable delivery of learning programs
• Instructional Design: Contribute to the design and iteration of manager development programs using adult learning principles to meet evolving business needs as the organization scales
• Coaching Operations: Manage intake, onboarding, scheduling, and tracking for coaching participants, cohorts, and timelines in partnership with HRBPs, leaders, and external coaching providers
• Learning Content & Enablement: Create, maintain, and scale manager-facing resources—including async training, job aids, templates, toolkits, and intranet content—to reinforce learning beyond live programs
• Team Support: Provide ad hoc program, facilitation, and operational support to the team as needed

• 5+ years of experience designing, managing, facilitating, and scaling learning or manager development programs in a fast-paced, high-growth environment, with exposure to complex, multi-stakeholder initiatives
• Strong end-to-end program ownership, including translating business needs into learning experiences, managing program workflows and systems, and ensuring high-quality delivery across manager and leadership programs
• Experience leveraging learning systems and data (e.g., LMS platforms such as Sana or similar) to drive enrollment strategy, program sequencing, measurement, and continuous improvement—not just administration
• Highly organized and detail-oriented, with the ability to balance strategic program thinking and hands-on execution, anticipate risks, and adapt programs in real time
• Clear and influential communicator, comfortable partnering with L&D peers, HRBPs, leaders, facilitators, and external vendors to align on goals, expectations, and outcomes
• Experience supporting and contributing to live learning experiences, including virtual and in-person sessions, with the ability to assist with facilitation, content iteration, or delivery as needed
• Self-directed and proactive, with strong judgment and comfort operating in ambiguity while continuously improving program effectiveness and participant experience

Demonstrated experience supporting manager, leadership, or coaching programs—with an understanding of the unique challenges of manager capability-building—strongly preferred

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
• Offers Equity