L&D Process Specialist Job at Randstad (Kraków)

HR Processes Specialist L&D

As a People Services team we: We are a collaborative, people-focused team suppor...

Location

Bulgaria , Sofia

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Show attention to details and sense of ownership
Exhibit an analytical and problem-solving mindset
Display the ability to meet tight deadlines, set priorities and tackle multiple tasks simultaneously
Possess solid customer service and stakeholder management skills
Demonstrate proactiveness, team mindset and strong focus on results
Evidence excellent English communication skills (written and verbal)
Verify experience with MS Excel and other MS Office products
Hold a university degree in a related field (considered as advantage)
Present previous experience in a Corporate Service Center (considered as advantage)
Be available to work on a hybrid schedule ( 2 days in the office on weekly basis for Sofia based applicants)

Job Responsibility

Deliver timely and high-quality service in line with predefined business priorities and targets in the assigned area - administration of processes in Learning Management System (creation & maintenance of learning objects, reporting in the area of Learning & Development activities)
Maintain effective communication with employees and stakeholders and build strong working relationships across teams, layers and geographies
Execute critical thinking, discover the 'why' behind issues, and generate and implement data-driven system and process improvement ideas
Contribute to the creation of training materials and enhancement of system solutions

What we offer

Food vouchers
Additional health insurance
Performance bonus
Sport card
Exclusive discounts
Professional and personal learning & development opportunities
International working environment
Supportive team

Fulltime

HR Processes Specialist L&D

As a People Services team we: We are a collaborative, people-focused team suppor...

Location

Bulgaria , Sofia

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Show attention to details and sense of ownership
Exhibit an analytical and problem-solving mindset
Display the ability to meet tight deadlines, set priorities and tackle multiple tasks simultaneously
Possess solid customer service and stakeholder management skills
Demonstrate proactiveness, team mindset and strong focus on results
Evidence excellent English communication skills (written and verbal)
Verify experience with MS Excel and other MS Office products
Hold a university degree in a related field (considered as advantage)
Present previous experience in a Corporate Service Center (considered as advantage)
Be available to work on a hybrid schedule (2 days in the office on weekly basis for Sofia based applicants)

Job Responsibility

Deliver timely and high-quality service in line with predefined business priorities and targets in the assigned area - administration of processes in Learning Management System (creation & maintenance of learning objects (training events, training materials, knowledge validation materials, training records), reporting in the area of Learning & Development activities)
Maintain effective communication with employees and stakeholders and build strong working relationships across teams, layers and geographies
Execute critical thinking, discover the 'why' behind issues, and generate and implement data-driven system and process improvement ideas
Contribute to the creation of training materials and enhancement of system solutions

What we offer

Food vouchers
Additional health insurance
Performance bonus
Sport card
Exclusive discounts
Buddy during onboarding
Professional and personal learning & development opportunities
International working environment
Bonus incentives
Development opportunities

Fulltime

Learning & Development (L&D) Specialist

At Glorium Technologies, we value our people as our greatest asset. We are seeki...

Location

Cyprus

Salary:

Not provided

Glorium Technologies

Expiration Date

Until further notice

Requirements

1-2 years of experience in Learning & Development, training, personnel development, or corporate culture roles within fast-paced mid-to-large organizations
Experience with training platforms and interaction with course providers
Strong skills in organizing and administering training processes
Understanding of how to positively influence corporate culture through training
Effective communication skills with the ability to work collaboratively across diverse teams
Willingness to take ownership and deliver results in a dynamic environment
English is Upper Intermediate

Job Responsibility

Shaping learning frameworks and strategies by developing and adapting training materials and collaborating with internal teams to identify training needs and skill gaps
Managing the training ecosystem by acting as the central point for training requests, consulting on internal or external training solutions, selecting and negotiating with providers, and curating internal knowledge resources
Driving training operations by executing seamless programs, managing educational communications including registration and support, monitoring progress, and collecting feedback
Measuring training impact and managing budgets by tracking metrics, analyzing data, and reporting effectiveness to leadership
Championing corporate culture by organizing internal events and reinforcing company values through learning initiatives

What we offer

Fully paid English classes with an in-house English teacher
25 paid days off per year in total
Regular performance reviews
Training and IT certification
Special occasion bonuses (birthday, marriage, childbirth)
Flexible schedule of cooperation with work-from-home or office options

Fulltime

L&D Content Specialist

In this exciting role, you will be part of a collaborative team of Design & Deli...

Location

United Kingdom , Nottingham

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Proven experience in designing and delivering learning initiatives
Strong project planning and coordination skills
Excellent attention to detail and ability to translate complex concepts into accessible learning
Familiarity with Learning Management Systems and Learning Experience Platforms
A passion for continuous self-development and staying updated with the latest in L&D

Job Responsibility

Design and deliver insight-led digital and face-to-face learning for diverse audiences
Collaborate with key stakeholders to create fit-for-purpose learning solutions
Gather insights from various sources to inform your design decisions
Build strong relationships with learners and subject matter experts to enhance the design process
Evaluate the impact of learning initiatives and demonstrate ROI to the business

What we offer

Boots Retirement Savings Plan (up to 12% company contribution)
Generous employee discounts for you and a family member
Enhanced maternity/paternity/adoption leave pay
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Parttime

Global Talent & Learning (L&D) Operations Specialist

The Talent & Learning Operations Specialist supports the execution and scalabili...

Location

Vietnam , Ho Chi Minh City

Salary:

Not provided

Gameloft

Expiration Date

Until further notice

Requirements

Mid-Senior Level
Global Talent & Learning (L&D) Operations Specialist

Job Responsibility

Support the rollout and coordination of different learning programs and bootcamps
manage participant tracking, registrations, and communication
Maintain and update digital learning tools such as iLearn, ensuring content structure
Support knowledge-sharing initiatives and L&D community activities through meeting coordination and engagement follow-up
Support the execution of core talent processes and initiatives such as engagement surveys, performance cycles, development plans, career path initiatives, mentorship, internal mobility, and job profile implementation
Ensure consistency of documentation, communication, and follow-up across HR teams and studios
Maintain dashboards and reports to monitor KPIs related to talent, learning, skills, and training activity
Provide regular operational insights to help teams monitor progress and support decision-making
Help manage LMS and related systems to ensure data quality and a smooth user experience
Maintain and update templates, documentation, trackers, and coordination materials

Sr. Process Specialist

To assist the Principal Process Specialist in managing the administration of Wor...

Location

Philippines , Muntinlupa City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Total of 18 months of experience in a call center operations environment
Knowledge of call center business processes
Strong analytical skills and has the ability to analyze data impact for large Queues and call center operations performance management data
Results orientation with an emphasis for action, versatility, and adaptability
Critical thinking and problem solving skills
Strong communication skills
Management mindset with sound judgment
Ability to self-drive and work effectively with others
People management skills, including team formation, collaboration, and influencing (as applicable)

Job Responsibility

To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and process
To offer Workforce management-related consultation, leading and/or supporting the delivery of enhancements and projects
To partner with Operations and Functional teams through accurate and efficient execution and supporting overall strategy and performance
Supervises a team or manages assigned sub-function
Accurately create and maintain reports that provide insights into staffing forecast and layered role needs
Collaborate with onshore and local stakeholders e.g Capacity Planners, Recruitment, L&D, Operations, etc. to ensure timely delivery of staffing requirements
Acts as a subject matter expert in footprint related consults
Collaborate within Workforce, Operations and Functional teams in delivering business strategies that impact associate schedules
Provide support in managing associate schedules and off-phone activities in Calabrio Teleopti
Partake in company-wide initiatives and offer guidance based on availability and work requirements

Fulltime

Business Process & Change Management Specialist

We are currently seeking a Business Process & Change Management Specialist - ONS...

Location

United States , San Diego

Salary:

79920.00 - 166500.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of experience in Organizational Change Management, preferably in large-scale transformation programs
3+ years experience in change strategy development, stakeholder engagement, communication planning, and training enablement
3+ years experience working in or supporting Agile transformation programs
3+ years of experience with change management frameworks (e.g., Prosci, ADKAR) and structured methodologies
Bachelors in Computer Science or equivalent work experience
Strong interpersonal, communication, and influencing skills with the ability to engage senior leadership and cross-functional teams

Job Responsibility

Develop and execute comprehensive change management strategies and plans aligned with project and program objectives
Conduct detailed change impact assessments to identify risks, dependencies, and affected stakeholders
Integrate change management activities into overall project/program plans, working closely with Project Managers and Product Owners to ensure alignment, especially in Agile environments
Identify and map key stakeholders across impacted business units
build strong partnerships with sponsors and functional leaders to drive engagement, alignment, and adoption
Define areas of business impact and recommend training approaches
collaborate with project teams and L&D to design and deliver training programs for end users
Develop and implement targeted communication plans, including creation of presentations, FAQs, newsletters, and leadership updates, while ensuring consistent messaging across all channels
Establish and manage feedback mechanisms, proactively addressing concerns, resistance, and adoption challenges
Assess training needs and enable teams through learning plans, job aids, user guides, and knowledge transfer activities, ensuring readiness for go-live and post-implementation support

Fulltime

New

Learning & Development Manager

Location

Poland , Warsaw

Salary:

Not provided

R.Power S.A.

Expiration Date

Until further notice

Requirements

Minimum 4 years of experience in Learning & Development and/or employee development, including at least 2 years in a role with responsibility for L&D strategy or the overall development agenda
Proven experience in designing, implementing, and evaluating training programs for both specialists and managerial staff
Experience in managing training budgets, as well as negotiating and working with external training providers
Experience working with an LMS platform (Ostendi HR, SAP SuccessFactors, or a similar system is preferred)
Practical knowledge of the Polish training provider market and current Learning & Development trends
Ability to combine strategic thinking with hands-on execution – you independently deliver projects from concept to completion
Strong sense of ownership – you take full responsibility for your area, set priorities independently, and ensure successful outcomes
Excellent organizational and project management skills, with the ability to manage multiple initiatives simultaneously and perform effectively under time pressure
Strong communication and relationship-building skills, enabling effective interaction with both senior executives and newly onboarded employees
Fluent Polish and English, both written and spoken (minimum B2/C1 level)

Job Responsibility

Managing the Learning & Development area across the R.Power Group – from strategy and planning through to execution
Developing and annually updating the R.Power University program, designed for employees at all levels of the organization
Identifying development needs across the organization through ongoing cooperation with the Management Board and managers
Designing comprehensive learning programs – from needs analysis and content development to delivery, evaluation, and effectiveness measurement
Independently managing end-to-end training processes, including trainer contracting, scheduling, logistics, participant communication, documentation, and post-training follow-up
Coordinating and delivering mandatory training programs that are critical from a compliance and organizational safety perspective
Managing the Group’s training budget, including planning, budget control, vendor negotiations, and cost optimization
Selecting, coordinating, and settling accounts with external training providers and internal trainers
Managing the Training module within the Ostendi HR platform, including training catalog maintenance, registrations, approvals, reporting, and user guidance
Evaluating the effectiveness of development initiatives and recommending improvements based on data and participant feedback

What we offer

A role in a leading renewable energy company in Poland and Europe – contributing to environmental protection together
R.Power Abroad – an opportunity for temporary relocation and work from another R.Power office in Europe
R.Power University – a training program for employees at all organizational levels
An attractive employee benefits package, including Luxmed medical care and a Multisport card
Hybrid work model (4 days in the office + 1 remote day per week)
Integration and sports budgets
Modern office near the Politechnika metro station, equipped with a well-stocked kitchen
A workplace that values atmosphere, development, and good relationships

Fulltime

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L&D Process Specialist

Job Responsibility

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