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KYC Technology Lead Business Analyst

https://www.citi.com/ Logo

Citi

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Location:
Poland , Warsaw

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Category:
Banking

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Contract Type:
Not provided

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Salary:

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Job Description:

The KYC Technology Lead Business Analyst is a senior position in the compliance organization responsible for liaising between compliance, business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. This role sits at the heart of a global financial institution within Citi's AML Risk Management Team.

Job Responsibility:

  • Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements
  • Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient
  • Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience
  • Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions
  • Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations
  • Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site

Requirements:

  • 8+ years of experience in business analysis or systems analysis
  • 5+ years in AML/KYC from a business or compliance perspective
  • Configuration experience with SaaS vendor product - Fenergo
  • Excellent verbal and written communication skills in English
  • Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence
  • Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
  • Agile qualifications as product owner or scrum master
  • ICA or ACAMS qualification preferred
  • Bachelor's degree/University degree, Master's degree preferred

Nice to have:

  • ICA or ACAMS qualification
  • Master's degree
What we offer:
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • Discretional annual performance related bonus
  • A chance to make a difference with various affinity networks and charity initiatives
  • Hybrid working model (up to 2 days working at home per week)
  • Competitive base salary (annually reviewed)

Additional Information:

Job Posted:
October 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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