KYC Technology Lead Business Analyst Job at Citi (Warsaw)

KYC Technology Lead Business Analyst

The KYC Technology Lead Business Analyst is a senior position in the compliance ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree/University degree, Master's degree preferred
8+ years of experience in business analysis or systems analysis
5+ years in AML/KYC from a business or compliance perspective
Configuration experience with SaaS vendor product - Fenergo
Excellent verbal and written communication skills in English
Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Agile qualifications as product owner or scrum master
ICA or ACAMS qualification preferred

Job Responsibility

Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements
Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient
Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience
Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions
Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations
Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

KYC Technology Lead Business Analyst

The KYC Technology Lead Business Analyst is a senior position in the compliance ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years of experience in business analysis or systems analysis
5+ years in AML/KYC from a business or compliance perspective
Configuration experience with SaaS vendor product - Fenergo
Excellent verbal and written communication skills in English
Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Agile qualifications as product owner or scrum master
ICA or ACAMS qualification preferred
Bachelor's degree/University degree, Master's degree preferred

Job Responsibility

Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements
Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient
Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience
Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions
Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations
Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Senior Business Analyst

The Senior Business Analyst is a senior-level position responsible for liaising ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven experience in IT Business Analysis, preferably within the financial services industry
Demonstrable experience with migration work involving complex IT systems
Strong collaboration skills with the ability to effectively engage and influence senior stakeholders
In-depth knowledge and hands-on experience with Fenergo
Extensive experience with Know Your Customer (KYC) processes and regulatory requirements
Experience in significantly enhancing KYC frameworks

Job Responsibility

Stakeholder Collaboration: Collaborate extensively with senior stakeholders across various business units to gather requirements, define project scope, and ensure alignment with strategic objectives
KYC: Lead and support the KYC processes and systems across Citi, ensuring compliance with regulatory requirements and enhancing operational efficiency
Fenergo Expertise: Leverage hands-on experience with Fenergo to optimize client lifecycle management processes, particularly in relation to onboarding and KYC
Onboarding Process Enhancement: Analyze and improve client onboarding experiences and processes, identifying opportunities for automation and streamlining
Data Migration & Analysis: Plan, execute, and oversee complex data migration initiatives, ensuring data integrity and successful transfer
Database Management: Work with various database technologies, including SQL and Mongo, to understand data structures, query data, and support system integration
Generative AI Integration: Explore and identify opportunities for integrating Gen AI solutions to enhance business processes, improve decision-making, and create innovative products
Requirements Management: Elicit, analyze, document, and manage detailed business requirements, translating them into functional and technical specifications for development teams
Solution Design & Testing: Participate in the design of IT solutions, provide input on technical feasibility, and support testing efforts to ensure solutions meet business needs
Project Support: Provide ongoing support throughout the project lifecycle, from initiation to implementation and post-launch review

What we offer

Well-being support
Growth opportunities
Work-life balance support

Fulltime

Lead Bigdata Analyst

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data
Lead efforts to remediate data quality issues at their source

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Application Development Senior Lead Analyst

The Applications Development Technology Senior Lead Analyst is a senior level po...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience
Experience in implementing projects
Experience in systems analysis and programming of software applications
Demonstrated Subject Matter Expert (SME) in area(s) of Applications Development
Demonstrated knowledge of client core business functions
Demonstrated leadership, project management, and development skills
Relationship and consensus building skills
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

Job Responsibility

Define and drive the technical vision, strategy, and roadmap for AML/KYC platforms within Wealth Tech
Oversee the end-to-end software development lifecycle
Ensure the scalability, reliability, security, and performance of AML/KYC technology solutions
Stay abreast of evolving global AML/KYC regulations and industry best practices
Act as a subject matter expert for the AML/KYC domain
Collaborate with Compliance, Legal, and Risk departments
Partner closely with business stakeholders, product owners, and project managers
Communicate complex technical concepts and project updates effectively
Implement effective monitoring, alerting, and incident management processes
Drive continuous improvement initiatives

Fulltime

Senior Bigdata Developer

The Data Analytics Senior Analyst is a seasoned professional role. Applies in-de...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Database Development & Architecture:Design, develop, and maintain complex database solutions across MongoDB, Oracle, and other SQL databases. Create optimal data models, schemas, and stored procedures to support high-throughput applications.
Data Pipeline Construction:Build and manage resilient, scalable ETL/ELT pipelines using Python to process and integrate large volumes of data from diverse source systems into our core data platforms.
Big Data Engineering:Engineer and implement solutions within our Big Data ecosystem (e.g., Hadoop, Spark, Hive, Kafka) to handle large-scale data processing, batch analytics, and real-time data streams.
Python Development:Write high-quality, production-ready Python code for data manipulation, API development, and automation. Utilize a range of libraries and frameworks relevant to data engineering (e.g., Pandas, PySpark, SQLAlchemy, PyMongo).
Performance Optimization:Proactively monitor, troubleshoot, and optimize the performance of our databases and data pipelines. Focus on query tuning, indexing strategies, and resource management to ensure low-latency data access.
Data Quality and Integrity:Implement data quality checks, validation rules, and monitoring frameworks within the data pipelines to ensure the accuracy, consistency, and reliability of our KYC data.
Collaboration:Work closely with application developers, data scientists, and data analysts to understand their data requirements and provide robust, well-documented data solutions and services.
Technical Leadership:Provide subject matter expertise on database and data engineering best practices. Mentor junior engineers and contribute to a culture of technical excellence.
Education:Bachelor’s/University degree or equivalent experience

Job Responsibility

Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flows.
Coordinates and contribute to the objectives of data science initiatives and overall business through leveraging in-depth understanding of how areas collectively integrate within the sub-function.
Assumes informal/formal leadership role through coaching and training of new recruits.
Significantly influences decisions, work, and performance of all teams through advice, counsel and/or facilitating services to others in the business.
Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis.
Mines and analyzes data from various banking platforms to drive optimization and improve data quality.
Delivers analytics initiatives to address business problems with the ability to identify data required, assess time & effort required and establish a project plan.
Consults with business clients to identify system functional specifications. Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business goals.
Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards
recommends solutions.

Fulltime

New

Program Manager, Investor Services

Alter Domus is seeking an exceptional Investor Services Program Manager to lead ...

Location

United Kingdom , London

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

10+ years in program, with at least 5 years leading large-scale Investor Services programs in financial services
Proven track record delivering complex, multi-workstream programs involving technology implementation, process Investor Services, and organizational change
Deep experience with Fenergo platform implementation, configuration, and integration
Extensive knowledge of CDD/KYC processes, regulatory requirements, and compliance frameworks
Demonstrated success leading enterprise integration initiatives connecting multiple systems and platforms
Experience managing client/investor onboarding journeys in asset management, private equity, fund administration, or banking environments
Strong understanding of integration technologies, APIs, orchestration layers, and middleware solutions
Familiarity with client portals, workflow management tools, and document management systems
Knowledge of data governance, data quality, and master data management principles
Understanding of cloud architectures and modern application development practices

Job Responsibility

Lead and own the end-to-end Investor Services program for client and investor onboarding, ensuring alignment with Alter Domus' strategic objectives
Define and articulate the program vision, roadmap, and success criteria in collaboration with C-suite and senior stakeholders
Drive the creation of a seamless, automated onboarding journey that delivers exceptional client experience while ensuring regulatory compliance
Establish and maintain program governance structures, including steering committees, RAID logs, and decision-making frameworks
Design and oversee the implementation of enterprise-grade integrations between Fenergo and the broader Alter Domus technology ecosystem
Maximize automation opportunities across the onboarding journey, eliminating manual touchpoints and reducing operational risk
Define integration architecture in collaboration with Enterprise Architecture and IT teams, ensuring scalability, resilience, and security
Ensure seamless connectivity with client/investor portals, orchestration layers, workflow engines, and document management systems
Align with relevant technology, product, and service delivery workstreams
Coordinate project managers, product owners, third-party vendors, and internal development teams

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Lead Bigdata Engineer

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data. Lead efforts to remediate data quality issues at their source
Advanced Analytics:Utilize statistical techniques and advanced analytical methodologies to develop predictive models for customer risk segmentation and to identify emerging financial crime typologies
Mentorship:Act as a subject matter expert and mentor for junior analysts, fostering a culture of analytical excellence and continuous learning within the team

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

KYC Technology Lead Business Analyst

Citi

Location:
Poland , Warsaw

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
October 04, 2025

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