KYC Technology Business Senior Analyst Job at Citi (Heredia)

KYC Technology Intermediate Business Analyst

The KYC (Know Your Customer) Technology Intermediate Business Analyst is respons...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of relevant experience in business analysis or systems analysis, or KYC Operations
Experience in KYC Operations environment
Knowledge of business analysis procedures and concepts and basic knowledge of other technical areas
Proven analytical, interpersonal and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Demonstrated ability to work on multiple projects in the stream simultaneously
Consistently approach work methodically with attention to detail
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Analyze business client needs, document requirements, define and analyze enhancements and derive test cases
Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
Identify risk and consider business implications of the application of technology to the current business environment
Assist in redesigning business processes and perform other duties and functions as assigned
Filter, prioritize and validate potentially complex material from multiple sources
Exchange ideas and information in a concise and logical manner to facilitate communication between business units and IT
Acts as SME (Subject Matter Expert) to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan, multisport, holiday allowance
Private Medical Care Program, Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs

Fulltime

Senior Business Analyst

The Senior Business Analyst is a senior-level position responsible for liaising ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven experience in IT Business Analysis, preferably within the financial services industry
Demonstrable experience with migration work involving complex IT systems
Strong collaboration skills with the ability to effectively engage and influence senior stakeholders
In-depth knowledge and hands-on experience with Fenergo
Extensive experience with Know Your Customer (KYC) processes and regulatory requirements
Experience in significantly enhancing KYC frameworks

Job Responsibility

Stakeholder Collaboration: Collaborate extensively with senior stakeholders across various business units to gather requirements, define project scope, and ensure alignment with strategic objectives
KYC: Lead and support the KYC processes and systems across Citi, ensuring compliance with regulatory requirements and enhancing operational efficiency
Fenergo Expertise: Leverage hands-on experience with Fenergo to optimize client lifecycle management processes, particularly in relation to onboarding and KYC
Onboarding Process Enhancement: Analyze and improve client onboarding experiences and processes, identifying opportunities for automation and streamlining
Data Migration & Analysis: Plan, execute, and oversee complex data migration initiatives, ensuring data integrity and successful transfer
Database Management: Work with various database technologies, including SQL and Mongo, to understand data structures, query data, and support system integration
Generative AI Integration: Explore and identify opportunities for integrating Gen AI solutions to enhance business processes, improve decision-making, and create innovative products
Requirements Management: Elicit, analyze, document, and manage detailed business requirements, translating them into functional and technical specifications for development teams
Solution Design & Testing: Participate in the design of IT solutions, provide input on technical feasibility, and support testing efforts to ensure solutions meet business needs
Project Support: Provide ongoing support throughout the project lifecycle, from initiation to implementation and post-launch review

What we offer

Well-being support
Growth opportunities
Work-life balance support

Fulltime

New

Program Manager, Investor Services

Alter Domus is seeking an exceptional Investor Services Program Manager to lead ...

Location

United Kingdom , London

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

10+ years in program, with at least 5 years leading large-scale Investor Services programs in financial services
Proven track record delivering complex, multi-workstream programs involving technology implementation, process Investor Services, and organizational change
Deep experience with Fenergo platform implementation, configuration, and integration
Extensive knowledge of CDD/KYC processes, regulatory requirements, and compliance frameworks
Demonstrated success leading enterprise integration initiatives connecting multiple systems and platforms
Experience managing client/investor onboarding journeys in asset management, private equity, fund administration, or banking environments
Strong understanding of integration technologies, APIs, orchestration layers, and middleware solutions
Familiarity with client portals, workflow management tools, and document management systems
Knowledge of data governance, data quality, and master data management principles
Understanding of cloud architectures and modern application development practices

Job Responsibility

Lead and own the end-to-end Investor Services program for client and investor onboarding, ensuring alignment with Alter Domus' strategic objectives
Define and articulate the program vision, roadmap, and success criteria in collaboration with C-suite and senior stakeholders
Drive the creation of a seamless, automated onboarding journey that delivers exceptional client experience while ensuring regulatory compliance
Establish and maintain program governance structures, including steering committees, RAID logs, and decision-making frameworks
Design and oversee the implementation of enterprise-grade integrations between Fenergo and the broader Alter Domus technology ecosystem
Maximize automation opportunities across the onboarding journey, eliminating manual touchpoints and reducing operational risk
Define integration architecture in collaboration with Enterprise Architecture and IT teams, ensuring scalability, resilience, and security
Ensure seamless connectivity with client/investor portals, orchestration layers, workflow engines, and document management systems
Align with relevant technology, product, and service delivery workstreams
Coordinate project managers, product owners, third-party vendors, and internal development teams

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Business Functional Analyst

The Business Functional Analyst role involves connecting regulatory policy chang...

Location

Romania , Bucuresti

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field
At least 5 years of professional expertise in the described role or similar
In-depth knowledge of the KYC and account opening process (AFC and KYC standards and regulations) in the Wealth Management business with regard to offshore business and complex, high-risk client structures would be beneficial
Social and intercultural competence for the successful handling of all internal and external and international stakeholders, as well as good analytical, conceptual thinking, pronounced autonomy and initiative
Experience in large project or transformation projects in a big financial enterprise would be beneficial
Be able to perform under pressure and face senior management stakeholders if needed
Can-do attitude and natural tendency to own topics end-to-end and to deliver changes into production on time
Strong and clean skills in PowerPoint and Excel
Knowledge of the Agile methodologies
Practical experience with technologies like: JWT, SAML, REST API, Java, Oracle, SQL, Postman (or similar) would be beneficial

Job Responsibility

Have overall financial services acumen to be able to connect requirements from regulatory policy changes/language to business requirements to functional specifications for solution development and implementation
Creating and executing against roadmaps that focus on solution development and implementation Present key timeline, milestones and status update in absence or in conjunction of a Product Owner to senior management and hold strategic discussions independently
Refine business requirements and align globally across all 7 locations in the CE, Ger, APAC and US regions
Prepare senior management slides with strong communication capabilities to package a problem statement clearly to both IT and Non-IT stakeholders, message and influence via email, Word and PowerPoint effectively
Aligning with other key stakeholder groups (such as project management, software engineering, vendor) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing, and maintaining solutions
Documentation of requirements, processes and controls in Confluence and Jira
Support for maintaining and prioritizing the product backlogs
Pre-go-live change management, assisting and supporting SIT and UAT phases
Pick-up production issues and take full ownership until resolution coordinating with all required parties in the bank

What we offer

New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families

Lead Bigdata Analyst

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data
Lead efforts to remediate data quality issues at their source

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Lead Bigdata Engineer

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data. Lead efforts to remediate data quality issues at their source
Advanced Analytics:Utilize statistical techniques and advanced analytical methodologies to develop predictive models for customer risk segmentation and to identify emerging financial crime typologies
Mentorship:Act as a subject matter expert and mentor for junior analysts, fostering a culture of analytical excellence and continuous learning within the team

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Application Development Senior Lead Analyst

The Applications Development Technology Senior Lead Analyst is a senior level po...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience
Experience in implementing projects
Experience in systems analysis and programming of software applications
Demonstrated Subject Matter Expert (SME) in area(s) of Applications Development
Demonstrated knowledge of client core business functions
Demonstrated leadership, project management, and development skills
Relationship and consensus building skills
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

Job Responsibility

Define and drive the technical vision, strategy, and roadmap for AML/KYC platforms within Wealth Tech
Oversee the end-to-end software development lifecycle
Ensure the scalability, reliability, security, and performance of AML/KYC technology solutions
Stay abreast of evolving global AML/KYC regulations and industry best practices
Act as a subject matter expert for the AML/KYC domain
Collaborate with Compliance, Legal, and Risk departments
Partner closely with business stakeholders, product owners, and project managers
Communicate complex technical concepts and project updates effectively
Implement effective monitoring, alerting, and incident management processes
Drive continuous improvement initiatives

Fulltime

Kyc Processing Analyst

Step into the role of a KYC Processing Analyst at Barclays, where you'll play a ...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Understanding of know your customer concepts, including customer identification, due diligence, and regulatory compliance requirements
Ability to analyse customer data, identify inconsistencies, and escalate potential red flags related to financial crime risks
Use strong time management skills to complete complex, business critical tasks within pressured timescales
Contribute to a Positive, Supportive and Proactive working culture by sharing knowledge and expertise both locally and globally
Collaborate with other Barclays teams & functions to consistently deliver an excellent ‘One Barclays’ Client experience
Capability to meticulously review customer documents and information, ensuring correctness and completeness while minimizing errors in data processing
Strong verbal and written communication skills to interact professionally with internal stakeholders
Strong time management skills to be able to proactively manage your workload effectively to complete complex and high-priority tasks within target timescales
Analysis & Judgement: must undertake KYC analysis with a high level of accuracy and attention to detail
risk and controls

Job Responsibility

Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution
Collaboration with teams across the bank to align and integrate operational processes
Identification of areas for improvement and providing recommendations in operational processes
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice in banking operations
Participation in projects and initiatives to improve operational efficiency and effectiveness
To meet the needs of stakeholders/ customers through operational excellence and customer service
Perform prescribed activities in a timely manner and to a high standard
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members

What we offer

wellness rooms
gyms
mental health support
modern workspaces
collaborative areas
state-of-the-art meeting rooms
on-site cafeterias
fitness centers
tech-equipped workstations

Fulltime

KYC Technology Business Senior Analyst

Citi

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 28, 2025

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