KYC Technology Business Senior Analyst Job at Citi (Heredia)

KYC Technology Intermediate Business Analyst

The KYC (Know Your Customer) Technology Intermediate Business Analyst is respons...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of relevant experience in business analysis or systems analysis, or KYC Operations
Experience in KYC Operations environment
Knowledge of business analysis procedures and concepts and basic knowledge of other technical areas
Proven analytical, interpersonal and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Demonstrated ability to work on multiple projects in the stream simultaneously
Consistently approach work methodically with attention to detail
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Analyze business client needs, document requirements, define and analyze enhancements and derive test cases
Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
Identify risk and consider business implications of the application of technology to the current business environment
Assist in redesigning business processes and perform other duties and functions as assigned
Filter, prioritize and validate potentially complex material from multiple sources
Exchange ideas and information in a concise and logical manner to facilitate communication between business units and IT
Acts as SME (Subject Matter Expert) to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan, multisport, holiday allowance
Private Medical Care Program, Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs

Fulltime

Senior Business Analyst

The Senior Business Analyst is a senior-level position responsible for liaising ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven experience in IT Business Analysis, preferably within the financial services industry
Demonstrable experience with migration work involving complex IT systems
Strong collaboration skills with the ability to effectively engage and influence senior stakeholders
In-depth knowledge and hands-on experience with Fenergo
Extensive experience with Know Your Customer (KYC) processes and regulatory requirements
Experience in significantly enhancing KYC frameworks

Job Responsibility

Stakeholder Collaboration: Collaborate extensively with senior stakeholders across various business units to gather requirements, define project scope, and ensure alignment with strategic objectives
KYC: Lead and support the KYC processes and systems across Citi, ensuring compliance with regulatory requirements and enhancing operational efficiency
Fenergo Expertise: Leverage hands-on experience with Fenergo to optimize client lifecycle management processes, particularly in relation to onboarding and KYC
Onboarding Process Enhancement: Analyze and improve client onboarding experiences and processes, identifying opportunities for automation and streamlining
Data Migration & Analysis: Plan, execute, and oversee complex data migration initiatives, ensuring data integrity and successful transfer
Database Management: Work with various database technologies, including SQL and Mongo, to understand data structures, query data, and support system integration
Generative AI Integration: Explore and identify opportunities for integrating Gen AI solutions to enhance business processes, improve decision-making, and create innovative products
Requirements Management: Elicit, analyze, document, and manage detailed business requirements, translating them into functional and technical specifications for development teams
Solution Design & Testing: Participate in the design of IT solutions, provide input on technical feasibility, and support testing efforts to ensure solutions meet business needs
Project Support: Provide ongoing support throughout the project lifecycle, from initiation to implementation and post-launch review

What we offer

Well-being support
Growth opportunities
Work-life balance support

Fulltime

Functional Business Analyst

The Functional Business Analyst role involves developing applications and migrat...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, or related field
At least 5 years of professional expertise in the described role or similar
In-depth knowledge of the KYC and account opening process (AFC and KYC standards and regulations) in the Wealth Management business with regard to offshore business and complex, high-risk client structures would be beneficial
Social and intercultural competence for the successful handling of all internal and external and international stakeholders, as well as good analytical, conceptual thinking, pronounced autonomy and initiative
Experience in large project or transformation projects in a big financial enterprise would be beneficial
Be able to perform under pressure and face senior management stakeholders if needed
Can-do attitude and natural tendency to own topics end-to-end and to deliver changes into production on time
Strong and clean skills in PowerPoint and Excel
Knowledge of the Agile methodologies
Practical experience with technologies like: JWT, SAML, REST API, Java, Oracle, SQL, Postman (or similar) would be beneficial

Job Responsibility

Have overall financial services acumen to be able to connect requirements from regulatory policy changes/language to business requirements to functional specifications for solution development and implementation
Creating and executing against roadmaps that focus on solution development and implementation
Present key timeline, milestones and status update in absence or in conjunction of a Product Owner to senior management and hold strategic discussions independently
Refine business requirements and align globally across all 7 locations in the CE, Ger, APAC and US regions
Prepare senior management slides with strong communication capabilities to package a problem statement clearly to both IT and Non-IT stakeholders, message and influence via email, Word and PowerPoint effectively
Aligning with other key stakeholder groups (such as project management, software engineering, vendor) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing, and maintaining solutions
Documentation of requirements, processes and controls in Confluence and Jira
Support for maintaining and prioritizing the product backlogs
Pre-go-live change management, assisting and supporting SIT and UAT phases
Pick-up production issues and take full ownership until resolution coordinating with all required parties in the bank

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Our projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or accredited Coaching School
Epic parties or themed events for our people and their families

Fulltime

Program Manager, Investor Services

Alter Domus is seeking an exceptional Investor Services Program Manager to lead ...

Location

United Kingdom , London

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

10+ years in program, with at least 5 years leading large-scale Investor Services programs in financial services
Proven track record delivering complex, multi-workstream programs involving technology implementation, process Investor Services, and organizational change
Deep experience with Fenergo platform implementation, configuration, and integration
Extensive knowledge of CDD/KYC processes, regulatory requirements, and compliance frameworks
Demonstrated success leading enterprise integration initiatives connecting multiple systems and platforms
Experience managing client/investor onboarding journeys in asset management, private equity, fund administration, or banking environments
Strong understanding of integration technologies, APIs, orchestration layers, and middleware solutions
Familiarity with client portals, workflow management tools, and document management systems
Knowledge of data governance, data quality, and master data management principles
Understanding of cloud architectures and modern application development practices

Job Responsibility

Lead and own the end-to-end Investor Services program for client and investor onboarding, ensuring alignment with Alter Domus' strategic objectives
Define and articulate the program vision, roadmap, and success criteria in collaboration with C-suite and senior stakeholders
Drive the creation of a seamless, automated onboarding journey that delivers exceptional client experience while ensuring regulatory compliance
Establish and maintain program governance structures, including steering committees, RAID logs, and decision-making frameworks
Design and oversee the implementation of enterprise-grade integrations between Fenergo and the broader Alter Domus technology ecosystem
Maximize automation opportunities across the onboarding journey, eliminating manual touchpoints and reducing operational risk
Define integration architecture in collaboration with Enterprise Architecture and IT teams, ensuring scalability, resilience, and security
Ensure seamless connectivity with client/investor portals, orchestration layers, workflow engines, and document management systems
Align with relevant technology, product, and service delivery workstreams
Coordinate project managers, product owners, third-party vendors, and internal development teams

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Application Development Technical Business Analyst Assistant Vice President

We are seeking a technically proficient and analytically driven Business Technic...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in information technology, Computer Science, Engineering, or a related technical field
5+ years of experience in a Business Analyst, Systems Analyst, or Technical Product Owner role
Solid understanding of application development principles with the ability to read and comprehend code in at least one modern programming language (e.g., Python, Java, JavaScript)
Familiarity with REST APIs, microservices architecture, and cloud platforms (e.g., AWS, Azure)
Strong proficiency in SQL for complex data querying, analysis, and validation
Hands-on experience in both Agile and Waterfall methodologies
Proficiency in Jira, Confluence, Visio or Figma for requirements management and process diagramming
Working knowledge of consulting and project management techniques and methods
Ability to work effectively under pressure, managing deadlines and unexpected changes in requirements or expectations
Ability to operate with a limited level of direct supervision, exercising independence of judgement and autonomy

Job Responsibility

Technical Proof-of-Work: Conduct technical Proof-of-Concept (PoC) evaluations of new technologies and architectural patterns and subsequently implement successful findings into actual projects
Feasibility & Estimation: Conduct feasibility studies, performance benchmarking, and time and cost estimates to support informed decision-making
Application Development: Participate in the development, design, and implementation of new or revised application systems and programs to meet specific business needs
Full SDLC Participation: Actively participate in all phases of the development lifecycle — analysis, design, construction, testing, and implementation — while providing operational and user support to business stakeholders
Requirements & Analysis: Translate complex business requirements into detailed technical specifications, including user stories, process flows, data models, and API requirements
Problem Solving: Utilize in-depth knowledge of application development to analyze complex problems, evaluate business and system processes against industry standards, and provide sound, evaluative judgement
Data Analysis & Mapping: Perform in-depth data analysis using SQL and other tools. Define data transformation rules and map data flows between systems
Documentation: Create and maintain comprehensive documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and technical guides
Testing & Validation: Partner with QA teams to define testing strategies, write test cases, and participate in User Acceptance Testing (UAT) and system integration testing
Mentorship: Serve as an advisor and coach to new or junior analysts, sharing knowledge and best practices

Fulltime

Business Functional Analyst

The Business Functional Analyst role involves connecting regulatory policy chang...

Location

Romania , Bucuresti

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field
At least 5 years of professional expertise in the described role or similar
In-depth knowledge of the KYC and account opening process (AFC and KYC standards and regulations) in the Wealth Management business with regard to offshore business and complex, high-risk client structures would be beneficial
Social and intercultural competence for the successful handling of all internal and external and international stakeholders, as well as good analytical, conceptual thinking, pronounced autonomy and initiative
Experience in large project or transformation projects in a big financial enterprise would be beneficial
Be able to perform under pressure and face senior management stakeholders if needed
Can-do attitude and natural tendency to own topics end-to-end and to deliver changes into production on time
Strong and clean skills in PowerPoint and Excel
Knowledge of the Agile methodologies
Practical experience with technologies like: JWT, SAML, REST API, Java, Oracle, SQL, Postman (or similar) would be beneficial

Job Responsibility

Have overall financial services acumen to be able to connect requirements from regulatory policy changes/language to business requirements to functional specifications for solution development and implementation
Creating and executing against roadmaps that focus on solution development and implementation Present key timeline, milestones and status update in absence or in conjunction of a Product Owner to senior management and hold strategic discussions independently
Refine business requirements and align globally across all 7 locations in the CE, Ger, APAC and US regions
Prepare senior management slides with strong communication capabilities to package a problem statement clearly to both IT and Non-IT stakeholders, message and influence via email, Word and PowerPoint effectively
Aligning with other key stakeholder groups (such as project management, software engineering, vendor) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing, and maintaining solutions
Documentation of requirements, processes and controls in Confluence and Jira
Support for maintaining and prioritizing the product backlogs
Pre-go-live change management, assisting and supporting SIT and UAT phases
Pick-up production issues and take full ownership until resolution coordinating with all required parties in the bank

What we offer

New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families

Lead Bigdata Analyst

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data
Lead efforts to remediate data quality issues at their source

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Lead Bigdata Engineer

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data. Lead efforts to remediate data quality issues at their source
Advanced Analytics:Utilize statistical techniques and advanced analytical methodologies to develop predictive models for customer risk segmentation and to identify emerging financial crime typologies
Mentorship:Act as a subject matter expert and mentor for junior analysts, fostering a culture of analytical excellence and continuous learning within the team

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Select Country

KYC Technology Business Senior Analyst

Citi

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 28, 2025

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Our AI answers in your language

KYC Technology Business Senior Analyst

Citi

Location:Costa Rica , Heredia

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 28, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
December 28, 2025