KYC Technology Business Analysis Group Manager, Citi

Citi

Location:
United States, Tampa ▼
Jacksonville

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

130880.00 - 196320.00 USD / Year

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Job Description:

Strategic senior management-level position responsible for liaising between business users and technologists to exchange information. Responsible for advancing prioritized Business project deployments on the enterprise-wide platform, CitiKYC. Part of the modernization program to build a rules-based platform focusing on automation for improved client experience.

Job Responsibility:

Manage a large multi-faceted project/account/campaign or multiple projects
Manage technical business analysts supporting functional area
Provide technical leadership and expertise
Develop strategy and guidelines for appropriate staffing requirements
Resolve issues that have impact beyond own area
Work as a team to achieve objectives and influence and negotiate with senior leaders
Drive desired end results as a representative of the business
Build and maintain a work-class organization
Appropriately assess risk when business decisions are made

Requirements:

10+ years of relevant AML/KYC project/people management experience
Experience in financial Institutional, preferably global
corporate and consumer banking experience
Exceptional ability to partner and influence across organizational lines
Clear and concise written and verbal communication
Strong leadership and relationship/team building skills
Complex analytical, interpretive and problem-solving techniques
Knowledge and working experience within a Solutions Development Lifecycle (SDLC) framework
Agile / Jira experience
Effective prioritization and time management
Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
Knowledge and working experience across all areas of Institutional Clients –Trade & Treasury Services, Securities & Funds Services/Custody, Global Banking, Markets and Private Banking

Nice to have:

Master's degree preferred
Knowledge and working experience across all areas of Institutional Clients –Trade & Treasury Services, Securities & Funds Services/Custody, Global Banking, Markets and Private Banking

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 13, 2025

Expiration:
September 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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KYC Technology Business Analysis Group Manager