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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Administration

KYC Team Leader

United Kingdom · Job Posted June 09, 2026
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Job Description

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed! From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.

Job Responsibility

  • Leading, coaching, and developing a high-performing KYC team
  • Managing day-to-day workflow, productivity, and service levels
  • Supporting the resolution of complex and high-risk customer cases
  • Ensuring AML and KYC processes are completed accurately and efficiently
  • Monitoring team performance and delivering regular feedback and development support
  • Building strong relationships with internal stakeholders and customers
  • Identifying opportunities to improve processes and customer experience
  • Supporting compliance reporting, audits, and regulatory requirements
  • Keeping up to date with changes in legislation and industry best practice

Requirements

  • Previous experience managing or supervising a team
  • Strong knowledge of KYC, Customer Due Diligence (CDD), and Anti-Money Laundering regulations
  • Excellent communication and stakeholder management skills
  • The ability to make balanced, risk-based decisions
  • A proactive and solutions-focused mindset
  • Strong organisational skills and attention to detail
  • Experience coaching and developing others to achieve their potential
  • A passion for delivering outstanding customer service

What we offer

  • Private Counselling with a weekly confidential helpline
  • SimplyHealth private healthcare plan
  • £150 Wellbeing Allowance per year
  • Working elsewhere policy (4 weeks per year)
  • Buy and sell annual leave scheme (upto 3 days per year)
  • Birthday off
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