Kyc quality assurance Job at Randstad (Singapore)

Ssc associate - kyc quality assurance

The firm is looking to recruit an SSC Associate who will join the ATEQA Team (Af...

Location

United Kingdom , Liverpool

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Knowledge and experience of the Anti-Money Laundering Regulations, and the implementation/application of these regulations in real world scenarios
IT skills - strong working knowledge of MS Office including Access, Outlook, PowerPoint, Internet research
Well presented with a professional level of communication
Strong verbal communication, and experience dealing with difficult conversations
Strong written communication with experience collating information into navigable and clear reports, with a high-level summary of key points
Experience with time management and meeting deadlines
Ability to prioritise and support an organised workload

Job Responsibility

Involved in the administration and assurance of the firm’s Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management systems (Including CMS & CTO2)
Required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks

What we offer

Agile working
Programmes, resources, and frameworks that provide clarity and structure around career development
Informal success conversations to formal mentoring and coaching
State-of-the-art collaboration spaces in our offices
Multidisciplinary events and dedicated resources

KYC & Anti-Financial Crime Quality Assurance - CASPL

1. Contribute to the overall Compliance control framework by carrying out qualit...

Location

India , MUMBAI

Salary:

Not provided

Crédit Agricole

Expiration Date

Until further notice

Requirements

Bachelor degree or equivalent
6-10 years experience
Past experience in a control/QA/assurance function within a bank and/or practical experience of working in a KYC, AML-CFT or International Sanctions environment for a bank or securities house
Understanding the requirements and principles relevant to quality assurance such as sampling, independent review, fair engagement with stakeholders
Ability to understand compliance risks, regulations and internal policies
Experience of writing / or contributing to the development of internal policies and procedures
Experience of producing KRIs and MIs
Detailed knowledge and application of KYC, AML-CFT or International Sanctions legislation
Good data management skills
Ability to organise, structure and manage workflows

Job Responsibility

Contribute to the overall Compliance control framework by carrying out quality assurance controls on Compliance related topics such as KYC, Anti-Financial Crime or other compliance related topics
Engage with the stakeholders on the preliminary findings and later stages of the process
Formalize the results of the quality controls and document these results and findings including via reporting templates, recommendations, MI and other reporting
Monitor the implementation of any recommendations and action plan(s)

Fulltime

Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst

We’re currently looking for a high caliber professional to join our team as Offi...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To observe ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process
Acts as SME to other stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service-related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life, including generous paid time off packages
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world

Fulltime

Associate, Quality Assurance Operations

Airwallex is the leading financial technology platform for modern businesses gro...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Previous compliance domain experience with a minimum of 5 years (e.g., Due diligence, Know Your Customer (KYC), Transaction Monitoring, FinCrime Investigation, etc.)
Previous experience related to Quality Control and/or Quality Assurance will be a big plus
Knowledgeable in compliance process and risk control framework across the entire account lifecycle, from onboarding, transaction monitoring, risk assessment, etc.
Fast learner to quickly catch up in any new domain
Good logic and strong analytical skills to identify the root cause of issues
Result-driven and user-friendly mindset to output workable solutions
Fluent in Mandarin and English– ability to present complex information clearly & concisely
Well-organized individual with the ability to deliver the work to a high standard and on time
Proactive and creative approach to work, self-motivated and pragmatic, taking responsibility and accountability for own tasks
Confidence in interrogating data, processes and interviewing stakeholders, be proficient in the use of Excel and PowerPoint

Job Responsibility

Take the daily quality assurance check on a scope of globe and cross-domain– KYC, TM, Name Screening, etc.
Deliver high-quality assessment results regarding the identification of operational errors, procedural loopholes, and system limitations
Meet the productivity requirements of daily/monthly QA volume
Provide a workable solution to remediate the QA findings
Drive and co-work with other stakeholders to improve the operation quality, workflow/procedure, system, etc.
Proactively support other global projects and initiatives that are related to quality assurance and embed them into the daily operational process

Fulltime

Manager, Operations Quality Assurance

This role will work closely with regional and global Compliance, Risk, Product a...

Location

Malaysia; Singapore , Kuala Lumpur; Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines
5+ years of relevant experience in financial services, fintech or consulting, with one of the following profiles: Compliance expertise in AML/compliance review and advisory (preferably with CAMS/AAMLP certification)
OR Risk control expertise in credit, fraud, brand and/or consumer risk management
OR QA/Auditing/Consulting backgrounds with strong exposures to compliance testing and risk assessments
Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech industries
Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring)
Strong communication and time/project management skills
Strong analytical and problem‑solving skills
Fluency in both Mandarin and English (spoken and written)

Job Responsibility

Gain an in‑depth understanding of Airwallex’s product offerings and AML / Risk‑related processes and controls across the end‑to‑end customer and transaction lifecycle
Design and maintain a comprehensive operations QA framework covering compliance, risk controls and key customer-supporting functions to ensure operational standards
Lead a small team of QA analysts and oversee the execution of monthly QA testing, ensuring team productivity and accuracy with high-quality deliverables
Identify operational risks, process gaps and system limitations, determine root causes and impact, and provide suitable recommendations for remediations and enhancements
Communicate QA outcomes clearly and concisely with key stakeholders and senior leadership, and track remedial actions and optimisation opportunities to effective closure
Drive and support global projects and initiatives for operations excellence, providing data‑driven analytics and insights to support informed decision‑making

Fulltime

Private Bank Client Know Your Customer Quality Assurance Analyst

The Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialist...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To conduct ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process and keep the guidelines/procedures up to date
To coach the junior team members, provide guidance in exception handling. Acts as SME to senior stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

Fulltime

New

Services Financial Crimes Risk – High Risk Client Activity

The Services Financial Crimes Risk team operates as part of the first line of de...

Location

Ireland , Dublin

Salary:

93280.00 - 139920.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

University degree required
a Master's degree is desirable
Relevant experience in financial crime, regulatory compliance, or risk management within a financial institution
Good understanding of Correspondent Banking obligations and regulations
Good understanding of payments systems, including associated risks, challenges, and opportunities
Professional financial crime certification preferred (e.g. ACAMS, ACSS)
Solid professional background in Financial Services, encompassing Financial Crime and/or Compliance, Business/Product Operations, and/or Risk and Controls
Awareness and understanding of blockchain technology and digital assets (e.g. stablecoins, cryptocurrencies) and their associated financial crime risks
Familiarity with global cryptocurrency regulations and VASP licensing and compliance requirements
Good interpersonal skills with the ability to communicate effectively with internal stakeholders and clients

Job Responsibility

Assist in monitoring the client portfolio to ensure it remains within the business's defined risk appetite
Support the documentation and ongoing maintenance of control processes
Provide administrative and substantive support to the Secretariat function for the relevant committees governing client approval and escalation matters
Document actions taken and assist in tracking outstanding matters through to resolution by engaging the relevant stakeholders
Collaborate with ICRM to support the correct interpretation and application of regulatory requirements
Assist in assessing proposed modifications to compliance policies and contribute to stakeholder engagement to support effective implementation
Liaise with Compliance Assurance and Internal Audit to assist in the timely resolution of identified issues
Support oversight activities through the collation and review of metrics, monitoring of activity, and tracking of corrective action plans
Assist in the preparation of presentations for senior management and governance committees, covering developments, emerging risks, control issues, and enhancements relating to higher-risk client activity
Escalate matters requiring immediate attention to the appropriate supervisor or channel

What we offer

competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

New

Services Financial Crimes Risk - High Risk Client Activity (Senior Vice President)

The Senior Vice President, Services Financial Crimes Risk is responsible for sup...

Location

Ireland , Dublin

Salary:

119760.00 - 179640.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or University degree required
Relevant experience in financial crime, regulatory compliance, or risk management within a financial institution
Strong understanding of Correspondent Banking obligations and regulations
Strong understanding of payments systems, including associated risks, challenges, and opportunities
Solid professional background in Financial Services, encompassing Financial Crime and/or Compliance, Business/Product Operations, and/or Risk and Controls
Knowledge and understanding of blockchain technology and digital assets (e.g. stablecoins, cryptocurrencies) and their associated financial crime risks
Familiarity with global cryptocurrency regulations and VASP licensing and compliance requirements
Strong interpersonal skills with the ability to engage effectively with clients and senior stakeholders
Ability to work independently and deliver to strict timelines and quality standards
Confidence to challenge where appropriate, escalate issues, and advocate for change when necessary

Job Responsibility

Monitor the client portfolio to ensure it remains within the business's defined risk appetite
Ensure the documentation and ongoing maintenance of control processes
Support the Secretariat function for the relevant committees governing client approval and client escalation matters
Document actions taken and track outstanding matters through to resolution by engaging the relevant stakeholders
Collaborate regularly with ICRM to ensure the correct interpretation and application of regulatory requirements
Assess proposed modifications to compliance policies, evaluate their potential impact, and engage key stakeholders to support effective implementation
Liaise with Compliance Assurance and Internal Audit to facilitate the timely resolution of identified issues
Maintain oversight through the review of metrics, monitoring of activity, and tracking of corrective action plans
Contribute to the preparation of presentations for senior management and governance committees, covering developments, emerging risks, control issues, and enhancements relating to higher-risk client activity
Escalate matters requiring immediate attention through appropriate channels

What we offer

A business casual workplace with a hybrid working model (up to 2 days working at home per week)
Competitive base salary (which is annually reviewed)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

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Kyc quality assurance

Job Description

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