KYC Operations Senior Manager, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The KYC Operations Senior Manager is responsible for managing a team to provide Anti-Money Laundering monitoring, governance, oversight and regulatory reporting, and contributing to the development of an internal KYC program at Citi.

Job Responsibility:

Provide senior oversight of KYC Operations teams
represent the KYC function in senior management discussions and key stakeholder meetings
serve as central point of coordination for vendor strategy and third party interactions
serve as key contributor to the Global KYC strategy
ensure effective governance of tasks and processes
partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies
develop ongoing KYC training plan
manage KYC Operations project book of work
manage and assess impact of operational implementation of technology and policy change
drive continuous improvements to quality of data and client service levels
create efficiencies through utilization of low cost centers for data management
operate with limited level of direct supervision
exercise independence of judgement and autonomy
manage teams
appropriately assess risk when business decisions are made

Requirements:

6-10 years of experience
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Additional Information:

Job Posted:
November 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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KYC Operations Senior Manager