KYC Operations Lead Analyst Job at Citi (Belfast)

KYC Operations Analyst

The Service market and Banking KYC Operation is an AML/KYC support and control f...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

1-2 years' experience in banking, finance, or law
Experience in control/risk or Compliance (AML/KYC) function
Knowledge of European Union regulatory KYC/AML requirements
University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
Excellent written and verbal communication skills
Customer Services orientated
Strong research skills
Accuracy and strong attention to detail
Ability to multitask and prioritize

Job Responsibility

Create the KYC Record in the KYC system sourcing information from internal and external sources
Proactively interact with relationship management teams and compliance to update system with information
Review information from internal and external sources for company news
Validate the information within the KYC Record and CIP document
Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
Take responsibility for KYC Record and associated documentation completion from initiation to approval
Maintain BSU tool current
Report workflow progress to supervisor
Ensure KYC workflow tool is kept up to date
Meet agreed daily targets for KYC Record review

Fulltime

Workforce Management Lead, Risk Operations

We are looking for an experienced and strategic Workforce Management Lead to dri...

Location

United States , Bay Area

Salary:

135800.00 - 245400.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles
5+ years of people management experience
Expertise in forecasting and capacity planning in complex environments
Moderate knowledge of KYC, AML, and Sanctions compliance
Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models
Experience collaborating with diverse teams and managing key partner relationships
Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations
Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations
Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency

Job Responsibility

Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations
Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs
Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level
Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models
Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers
Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making
Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Business Analyst

The Senior Business Analyst is a senior-level position responsible for liaising ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven experience in IT Business Analysis, preferably within the financial services industry
Demonstrable experience with migration work involving complex IT systems
Strong collaboration skills with the ability to effectively engage and influence senior stakeholders
In-depth knowledge and hands-on experience with Fenergo
Extensive experience with Know Your Customer (KYC) processes and regulatory requirements
Experience in significantly enhancing KYC frameworks

Job Responsibility

Stakeholder Collaboration: Collaborate extensively with senior stakeholders across various business units to gather requirements, define project scope, and ensure alignment with strategic objectives
KYC: Lead and support the KYC processes and systems across Citi, ensuring compliance with regulatory requirements and enhancing operational efficiency
Fenergo Expertise: Leverage hands-on experience with Fenergo to optimize client lifecycle management processes, particularly in relation to onboarding and KYC
Onboarding Process Enhancement: Analyze and improve client onboarding experiences and processes, identifying opportunities for automation and streamlining
Data Migration & Analysis: Plan, execute, and oversee complex data migration initiatives, ensuring data integrity and successful transfer
Database Management: Work with various database technologies, including SQL and Mongo, to understand data structures, query data, and support system integration
Generative AI Integration: Explore and identify opportunities for integrating Gen AI solutions to enhance business processes, improve decision-making, and create innovative products
Requirements Management: Elicit, analyze, document, and manage detailed business requirements, translating them into functional and technical specifications for development teams
Solution Design & Testing: Participate in the design of IT solutions, provide input on technical feasibility, and support testing efforts to ensure solutions meet business needs
Project Support: Provide ongoing support throughout the project lifecycle, from initiation to implementation and post-launch review

What we offer

Well-being support
Growth opportunities
Work-life balance support

Fulltime

Kyc Operations Analyst 2

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous experience in similar role or KYC function required
Strong team player willing to learn and share experience with other team members
Experience of active involvement in Business Projects, including providing summaries / updates to project leads
Flexibility to work with rapidly-changing priorities and deadlines
Previous experience in a similar role within a banking environment may be an advantage
Bachelor’s/University degree or equivalent experience preferred but working track record will be taken into account

Job Responsibility

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Client Onboarding Analyst

Put yourself at the heart of the Barclays. A career in banking operations puts y...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution
Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy
Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes
Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes
Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice in Wholesale Onboarding
Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness
To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles

Job Responsibility

To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution

What we offer

Health and wellness
A place where you can belong
Collaborative Areas
More than work
Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations

Fulltime

Kyc Data Analyst 2

The KYC Operations Analyst 2 is an intermediate-level position responsible for A...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of relevant experience
Experience in banking operations, preferably in the client account opening and pre-requirements process
Bachelor's degree/University degree or equivalent experience
Designs/execute moderately complex reports to satisfy business requirements including Dashboard and data summaries
Translates raw reporting data into easy-to-read format for decision makers, ensures that data is presented in an easy understanding for non-technical viewers
Elaborate presentations, decks, dashboards and any other required to support Senior Management reviews
Eliminates waste and non-value-add activities by leading process automating efforts
Business Intelligence tools (Advance): Tableau, Power BI, Cognos
Knowledge in Knime

Job Responsibility

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

Sanctions Analyst

Sanctions Screening HUB is a specialized unit providing sanctions control operat...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Very good English spoken and written required
Experience in sanctions controls or similar (AML, KYC) will be an advantage
Strong investigative and analytical skills
Client experience-oriented approach
Ability to work independently within a team environment
Ability to work under time pressure and to solve problems

Job Responsibility

Verifying transactions and documentation from sanctions perspective
Making quick and reliable decisions upon completing sanctions controls
Cooperation and daily communication with other Citi branches globally
Cooperating with other teams in HUB and following the common goal approach
Monitoring of pending items portfolio, ensuring the expected timeliness
Ensuring the quality according to law and regulations
Identifying and reporting problems to a supervisor
Participating or leading projects and initiatives
Overseeing and/or organizing team work on behalf of a supervisor

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan, multisport, holiday allowance
Private Medical Care Program, Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs

Fulltime

Sr. Treasury Analyst

We are looking for a Sr. Treasury Analyst to join the team onsite at our Redland...

Location

United States , Redlands

Salary:

76960.00 - 127920.00 USD / Year

Esri

Expiration Date

Until further notice

Requirements

8+ years of experience with coordination or leadership responsibilities
Working knowledge of Microsoft Office tools (experience with Access is a plus)
Experience of working in a multi-currency environment with international operations
Excellent verbal and written communication and presentation skills
Excellent interpersonal skills, including diplomacy, negotiating, reasoning, and problem solving
Ability to develop strong analytical skills, including a thorough understanding of how to interpret business needs
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
Bachelor's in Accounting or Finance

Job Responsibility

Primary technical contact for financial transaction research and process improvement initiatives
Manage continual communications with domestic and international banks regarding transactional and reporting matters
Lead staff in processing banking documentation, including new account and Know Your Customer (KYC) compliance
Oversee review of weekly cycle cash reporting
Approve bank account and investment reconciliations and reporting
Process cash activity summaries related to cash forecast updates
Manage letter of credit/bank guarantee/bond application processing
Monitor creation of treasury control documentation
Provide domestic and international audit support

What we offer

medical, dental, vision, basic and supplemental life insurance for employees (and their families)
401(k) and profit-sharing programs
minimum accrual of 80 hours of vacation leave
twelve paid holidays throughout the calendar year
opportunities for personal and professional growth

Fulltime

KYC Operations Lead Analyst

Citi

Location:
United Kingdom , Belfast

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 02, 2025

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Job Description:

Job Responsibility:

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