KYC Operations Lead Analyst Job at Citi (Belfast)

KYC Operations Analyst

The Service market and Banking KYC Operation is an AML/KYC support and control f...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

1-2 years' experience in banking, finance, or law
Experience in control/risk or Compliance (AML/KYC) function
Knowledge of European Union regulatory KYC/AML requirements
University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
Excellent written and verbal communication skills
Customer Services orientated
Strong research skills
Accuracy and strong attention to detail
Ability to multitask and prioritize

Job Responsibility

Create the KYC Record in the KYC system sourcing information from internal and external sources
Proactively interact with relationship management teams and compliance to update system with information
Review information from internal and external sources for company news
Validate the information within the KYC Record and CIP document
Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
Take responsibility for KYC Record and associated documentation completion from initiation to approval
Maintain BSU tool current
Report workflow progress to supervisor
Ensure KYC workflow tool is kept up to date
Meet agreed daily targets for KYC Record review

Fulltime

Workforce Management Lead, Risk Operations

We are looking for an experienced and strategic Workforce Management Lead to dri...

Location

United States , Bay Area

Salary:

135800.00 - 245400.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles
5+ years of people management experience
Expertise in forecasting and capacity planning in complex environments
Moderate knowledge of KYC, AML, and Sanctions compliance
Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models
Experience collaborating with diverse teams and managing key partner relationships
Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations
Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations
Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency

Job Responsibility

Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations
Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs
Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level
Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models
Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers
Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making
Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Business Analyst

The Senior Business Analyst is a senior-level position responsible for liaising ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven experience in IT Business Analysis, preferably within the financial services industry
Demonstrable experience with migration work involving complex IT systems
Strong collaboration skills with the ability to effectively engage and influence senior stakeholders
In-depth knowledge and hands-on experience with Fenergo
Extensive experience with Know Your Customer (KYC) processes and regulatory requirements
Experience in significantly enhancing KYC frameworks

Job Responsibility

Stakeholder Collaboration: Collaborate extensively with senior stakeholders across various business units to gather requirements, define project scope, and ensure alignment with strategic objectives
KYC: Lead and support the KYC processes and systems across Citi, ensuring compliance with regulatory requirements and enhancing operational efficiency
Fenergo Expertise: Leverage hands-on experience with Fenergo to optimize client lifecycle management processes, particularly in relation to onboarding and KYC
Onboarding Process Enhancement: Analyze and improve client onboarding experiences and processes, identifying opportunities for automation and streamlining
Data Migration & Analysis: Plan, execute, and oversee complex data migration initiatives, ensuring data integrity and successful transfer
Database Management: Work with various database technologies, including SQL and Mongo, to understand data structures, query data, and support system integration
Generative AI Integration: Explore and identify opportunities for integrating Gen AI solutions to enhance business processes, improve decision-making, and create innovative products
Requirements Management: Elicit, analyze, document, and manage detailed business requirements, translating them into functional and technical specifications for development teams
Solution Design & Testing: Participate in the design of IT solutions, provide input on technical feasibility, and support testing efforts to ensure solutions meet business needs
Project Support: Provide ongoing support throughout the project lifecycle, from initiation to implementation and post-launch review

What we offer

Well-being support
Growth opportunities
Work-life balance support

Fulltime

New

KYC Operations Team Lead

As a KYC Operations Team Lead, based in Madrid, you will lead a team that is in ...

Location

Spain , Madrid

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

People leader with at least 2 years of people management experience, preferably in Operations, Support, or Compliance
Have led operational teams before, with proven success in ensuring KPIs and SLAs are met while working cross-functionally with different business units across the globe
Have a basic understanding of KYC processes and best practices, within FinTech, banking, payments, or other financial industries
Innovative, focused on problem-solving and able to improve operational processes through automation and efficiency measures
Exceptional stakeholder management skills and are used to working on an international and global team
Excellent communicator in English, easily collaborating with both technical and non-technical people

Job Responsibility

Lead the team that is responsible for the Know Your Customer (KYC) process during the onboarding of new merchants to ensure it is done efficiently and complying with all regulations
Define and clearly communicate key objectives, goals, and SLAs for the team
Evaluate performance through metrics, track team progress and success, and present results to Senior Leadership while being ultimately responsible for all decision-making regarding your team
Coach, mentor, and manage members of the team and give direct feedback
Recruit and onboard talented CDD/KYC Analysts who can contribute to Adyen and our merchants’ growth

Senior Analyst, Onboarding Operations

The Operations team at Airwallex ensures the smooth and efficient functioning of...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Solid expertise in AML and KYC regulations, with the ability to apply them effectively in an operational setting
5+ years of experience in AML and KYC plus 3+ years of experience in managing operational teams
Fluent in both English and Chinese, with the ability to navigate multilingual business environments seamlessly
Excellent communication and interpersonal skills, enabling you to coordinate effectively between local commercial teams, compliance teams, and other stakeholders to deliver outstanding customer service
Proactive, creative, self-motivated, and pragmatic, with a strong sense of responsibility and accountability for personal tasks
Good command of Mandarin and English

Job Responsibility

Possess a deep understanding of AML policies and KYC procedures, ensuring continuous updates and maintenance of relevant SOPs
Foster strong cross-functional collaboration by bridging diverse team requirements, facilitating seamless communication between key stakeholders such as global operations team, commercial, compliance, and other relevant teams
Mentor and support the professional growth of junior team members, set proper individual target tracking mechanism, leading the team to successfully achieve OKRs
Provide regular reporting updates on team performance, project progress, and any challenges to senior management for effective communication

Fulltime

Senior Analyst, Onboarding Operations

The Operations team at Airwallex ensures the smooth and efficient functioning of...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Solid expertise in AML and KYC regulations, with the ability to apply them effectively in an operational setting
5+ years of experience in AML and KYC plus 3+ years of experience in managing operational teams
Fluent in both English and Chinese, with the ability to navigate multilingual business environments seamlessly
Excellent communication and interpersonal skills, enabling you to coordinate effectively between local commercial teams, compliance teams, and other stakeholders to deliver outstanding customer service
Proactive, creative, self-motivated, and pragmatic, with a strong sense of responsibility and accountability for personal tasks
Good command of Mandarin and English

Job Responsibility

Possess a deep understanding of AML policies and KYC procedures, ensuring continuous updates and maintenance of relevant SOPs
Foster strong cross-functional collaboration by bridging diverse team requirements, facilitating seamless communication between key stakeholders such as global operations team, commercial, compliance, and other relevant teams
Mentor and support the professional growth of junior team members, set proper individual target tracking mechanism, leading the team to successfully achieve OKRs
Provide regular reporting updates on team performance, project progress, and any challenges to senior management for effective communication

Fulltime

Kyc Operations Analyst 2

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous experience in similar role or KYC function required
Strong team player willing to learn and share experience with other team members
Experience of active involvement in Business Projects, including providing summaries / updates to project leads
Flexibility to work with rapidly-changing priorities and deadlines
Previous experience in a similar role within a banking environment may be an advantage
Bachelor’s/University degree or equivalent experience preferred but working track record will be taken into account

Job Responsibility

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Remediation KYC Analyst

Step into the role of Remediation KYC Analyst at Barclays, where you'll play a p...

Location

India , Gurugram

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong operational and process management skills
Analytical and problem-solving abilities
Stakeholder communication and collaboration skills
Risk and controls
Change and transformation
Business acumen
Strategic thinking
Digital and technology
Job-specific technical skills

Job Responsibility

Support daily operational activities including processing, reviewing, reporting, and issue resolution
Collaborate with cross-functional teams to align and integrate operational processes across the bank
Identify process improvement opportunities and implement operational controls to mitigate risk
Prepare reports and presentations on operational performance for senior stakeholders
Participate in projects and initiatives to enhance operational efficiency and best practices
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution
Collaboration with teams across the bank to align and integrate operational processes
Identification of areas for improvement and providing recommendations in operational processes
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders

What we offer

Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
Health and wellness
A place where you can belong
Collaborative Areas
More than work

Fulltime

KYC Operations Lead Analyst

Citi

Location:
United Kingdom , Belfast

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 02, 2025

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