KYC Operations Change Lead, Citi

Citi

Location:
Philippines, Taguig

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The KYC Operations Lead Analyst is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to lead in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Job Responsibility:

Serve as primary point of contact for bankers in completing documentation related to Know Your Client (KYC), account renewals and/or assigned projects
Assist with assessing documentation requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
Contact client personnel to obtain KYC information and documentation
Review and understand country requirements and how we should implement them operationally
Interact with parent and subsidiary bankers and product sales and service on AML-related risk issues
Coordinate with account operations on account maintenance issue
Prepare client-specific KYC-related analyses, as required
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Rewrite existing KYC Policies based on company guidelines

Requirements:

6 years of experience in KYC Operations or AML
Change management experience with familiarity on Agile methodology
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Nice to have:

Business Acumen
Credible Challenge
Laws and Regulations
Management Reporting
Policy and Procedure
Program Management
Referral and Escalation
Risk Controls and Monitors
Risk Identification and Assessment
Risk Remediation

What we offer:

Extensive on-the-job training and exposure to senior leaders
More traditional learning
Opportunity to give back and make a positive impact through volunteerism
Resources to meet unique needs
Empowerment to make healthy decisions and manage financial well-being
Access to an array of learning and development resources

Additional Information:

Job Posted:
July 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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KYC Operations Change Lead