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The KYC Operations & Business Analyst is an intermediate-level position responsible for providing comprehensive analytical, reporting, and presentation support to the Know Your Client (KYC) management team. This role is critical in enabling effective communication and operational oversight for the dedicated internal KYC program at Citi, particularly through robust data analysis.
Job Responsibility:
Conduct data analysis using sophisticated Excel functionalities to extract meaningful insights from human capital data, population statistics, and operational performance metrics
Design, create, and deliver high-impact presentations for various site-wide forums, including townhalls and leadership reviews, ensuring clear, concise, and visually engaging communication
Oversee and manage critical population datasets, ensuring data accuracy, integrity, and accessibility for reporting and analytical purposes
Prepare comprehensive reports and dashboards that summarize key performance indicators, operational trends, and project statuses for KYC management
Provide essential business office support, assisting with governance documentation and ad-hoc requests to ensure smooth operations within the KYC function
Requirements:
2-5 Years Related Experience
Bachelor's degree/University degree or equivalent experience
Experience using MS Office Suite (including Excel and PowerPoint)
Ability to work independently with limited supervision
Strong communication, interpersonal skills, and attention to detail
Experience in data management and/or operations
What we offer:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives