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The Know Your Customer (KYC) Operations Associate Analyst, within Global Screening Operations, is an entry-level position vital to performing risk and compliance reviews. This role operates in close coordination with the broader Anti-Money Laundering (AML) team, focusing on conducting thorough reviews and in-depth analysis of business cases to ensure regulatory adherence and mitigate risk.
Job Responsibility:
Conduct comprehensive investigations and research account activity leveraging various internal and external databases
Document investigative steps, analysis, and conclusions in a clear, concise, and timely manner, ensuring case files meet audit and regulatory standards
Prepare written summaries of findings that clearly articulate risk rationale and support case disposition decisions
Support timely case completion in line with agreed service level agreements (SLAs) and quality standards
Coordinate with internal stakeholders and follow up with appropriate points of contact to obtain additional information when required
Where applicable to the role, assist with the preparation and documentation of regulatory filings (e.g., Suspicious Activity Reports) in accordance with applicable requirements
Rigorously assess and manage risk in business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets
Requirements:
0–2 years of relevant experience in operations, compliance, risk management, financial services, or a related field
Basic knowledge of Anti-Money Laundering (AML), Know Your Customer (KYC), or financial crimes regulations
Proficiency with computers and standard business applications
Effective verbal and written communication skills
Strong analytical and problem‑solving skills, with a strong attention to detail
Experience working with structured review or case management processes with an ability to manage tasks within defined timelines
Must reside in or be willing to relocate to Tampa, FL
Bachelor’s/University degree or equivalent experience