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KYC Modernization Product Management Senior Lead

https://www.citi.com/ Logo

Citi

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Location:
United States , Jacksonville

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Category:

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Contract Type:
Not provided

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Salary:

130880.00 - 196320.00 USD / Year
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Job Description:

The Product Management Senior Lead is a strategic professional who closely follows latest trends in Anti-Money Laundering (AML) and Know Your Customer (KYC). This role specifically focuses on the implementation, optimization, and strategic management of the Fenergo Client Lifecycle Management (CLM) platform for the Retail and Wealth customer segments. This role is pivotal in leveraging Fenergo's capabilities to enhance our Anti-Money Laundering (AML), Know Your Customer (KYC), and overall regulatory compliance posture.

Job Responsibility:

  • Ensures program plans meet business needs as described in the program initiation documents
  • Identifies stakeholders and key organizations and builds and manages relationships
  • Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs
  • Directs the creation of multiple programs of work and manages their alignment to business goals
  • Leads the identification and drives resolution of issues
  • Drives adherence to program processes, procedures, methods, and standards for program delivery
  • Directs the communication of status, issue, and risk disposition to all stakeholders
  • Directs the identification of risks which impact program delivery and ensures mitigation strategies are developed and executed
  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate

Requirements:

  • 10+ years of experience in product or project management within financial services
  • 5+ years of experience directly focused on financial crimes (AML, KYC, Sanctions) and regulatory compliance
  • Proven expertise in the implementation, customization, or management of the Fenergo Client Lifecycle Management (CLM) platform
  • Deep understanding of Fenergo's solution suite, including its modules for KYC, AML, transaction monitoring, and regulatory compliance
  • Demonstrated ability to manage complex, large-scale technology implementation projects, specifically involving RegTech solutions like Fenergo
  • Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
  • Critical thinking and problem-solving skills
  • Bachelor’s/University degree or equivalent experience
  • Project Management Professional (PMP) or equivalent certification a plus
  • Fenergo certification or specialized training is a significant advantage

Nice to have:

  • Project Management Professional (PMP) or equivalent certification
  • Fenergo certification or specialized training
  • Master's degree in Business Administration, Finance, Criminal Justice, Information Technology, or a related field
What we offer:
  • Discretionary and formulaic incentive and retention awards
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
January 22, 2026

Expiration:
January 28, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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