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Robert Half is seeking detail-oriented and customer-focused KYC Intake Processors to join our team. This is a fully remote position requiring strong communication skills and the ability to manage high-volume outreach. You will play a key role in guiding customers through the Know Your Customer (KYC) process, ensuring compliance and accuracy.
Job Responsibility:
Make 80–100 outbound calls per day to existing customers
Receive and respond to emails promptly
Answer customer questions and provide clear guidance through the KYC process
Maintain transparent communication with the team in a remote environment
Handle challenging conversations with professionalism and patience
Requirements:
Must reside in New York State
Previous call center experience required
Strong verbal and written communication skills
Ability to work independently in a fully remote setting
Bilingual (French/English) preferred but not required
No degree required
Nice to have:
Bilingual (French/English)
What we offer:
Medical, vision, dental, and life and disability insurance