KYC Consultant Jobs

Senior Principal Customer Success Manager

Drive business value and innovation in the financial services industry, shaping ...

Location

Japan , Tokyo (東京23区)

Salary:

14000000.00 - 18000000.00 JPY / Year

Randstad

Expiration Date

March 25, 2026

Requirements

15+ years of work experience in a related field
Extensive experience working with organizations in the financial services industry
Deep Financial Services industry expertise including markets and industry trends
Strong understanding of compliance and regulatory topics (e.g., MiFID, GDPR, AML, KYC, PSD2)
Ability to drive effective conversations at the C-level
Strong consulting skills and proven results working as a Trusted Advisor
In-depth knowledge of business processes (Sales, Marketing, Service, Support)
Strong knowledge of product and platform features, capabilities, and best use
Business level English skill

Job Responsibility

Leveraging customer success methodology to help customers achieve business objectives
Building and nurturing C-level relationships across accounts
Evangelizing the capabilities of the company's platforms across all Clouds and Services
Identifying risks to customers achieving their goals and building mitigation plans
Driving industry best practices and the evolution of product functionality

What we offer

Health insurance
Pension insurance
Employment insurance
Saturdays, Sundays, and holidays off
Included 2M bonus

Fulltime

New

Head of Customer Due Diligence, APAC

As part of our regional growth, we are looking for a strategic and experienced l...

Location

Singapore , Singapore

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in Operations (preferably Onboarding, KYC/CDD, Risk) or Compliance within financial services, fintech, banking, investment banking, or consulting
3+ years of second line people management experience (leading managers or team leads) and building high-performing teams across regions and functions
A strategic, operational, and hands-on leader who can translate regulatory and business requirements into actionable, scalable solutions
Exceptional at influencing and aligning stakeholders across regions, functions, and seniority levels through clear, confident communication
Growth-oriented, focused on optimizing processes, building scalable solutions, and driving individual and team development
Comfortable navigating ambiguity and evolving environments, balancing commercial and risk priorities
Deeply merchant-focused, keeping the merchant experience at the core of every decision, process, and solution
Willing to travel regionally and globally as required

Job Responsibility

Lead and coach a high-performing Onboarding and CDD team across Singapore and Bangalore, including Team Leads, empowering them to grow in CDD knowledge and leadership skills
Recruit and expand the function as needed to support regional growth, ensuring consistent coverage and capability across locations
Track and evaluate team performance against key metrics and global/regional OKRs, driving continuous improvement
Define and execute the regional CDD strategy, ensuring alignment with global policies while addressing APAC-specific regulatory and commercial needs
Serve as a senior escalation point for internal and external stakeholders, providing guidance on complex cases and critical decisions
Collaborate with Commercial teams to balance risk and business objectives, enabling pragmatic and compliant decision-making
Partner with Compliance, Operations, and Product teams to improve processes, identify automation opportunities, and implement scalable solutions
Represent the APAC CDD function in regional and global initiatives, translating customer feedback and operational insights into actionable improvements

KYC Intermediate Analyst

We are seeking a dynamic Process Excellence Specialist at the C11 level to drive...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree or equivalent experience in a relevant
5-8 years of experience in process excellence, automation, or operations roles within banking, financial services, BPO, or consulting environments
Proven expertise in VBA macros / MS Access, Power Query, and advanced Excel functions
hands-on experience automating complex workflows
Strong analytical and problem-solving skills, with the ability to break down complex processes and recommend practical solutions
Experience in preparing business presentations (PowerPoint) and communicating technical concepts to non-technical stakeholders
Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification is plus)
Ability to work independently as an individual contributor, manage multiple priorities, and deliver results under tight deadlines.

Job Responsibility

Identify, analyze, and execute automation opportunities within KYC operations using VBA, Power Query, and other relevant tools to streamline processes and improve data quality
Develop, maintain, and optimize dashboards, trackers, and reports to support operational decision-making and regulatory compliance
Collaborate with KYC subject matter experts, operations teams, and compliance partners to map current processes, identify pain points, and design improved workflows
Prepare and deliver business presentations, process documentation, and project updates to senior leadership, ensuring clarity and actionable insights
Support the implementation of Lean, Six Sigma, and other process excellence methodologies to drive continuous improvement and operational excellence
Monitor process performance metrics (KPIs), analyze trends, and recommend corrective actions to ensure compliance with internal and external standards
Act as a subject matter expert for automation and process optimization within the KYC EMEA team, providing guidance and training as needed
Ensure all automation and process changes adhere to Citi’s risk management, compliance, and data governance frameworks
Maintain up-to-date documentation of processes, workflows, and automation logic for audit and knowledge transfer purposes.

What we offer

Resources to meet unique needs
Financial well-being and planning for future
Access to learning and development resources
Career growth opportunities
Impact through volunteerism.

Fulltime

New

Data Cloud Architect

Zennify is looking for a highly skilled Data Cloud Architect to help shape and s...

Location

United States

Salary:

Not provided

Terazo

Expiration Date

Until further notice

Requirements

Salesforce Data Cloud Consultant certification
Successfully launched 2 or more complex Data Cloud programs delivering measurable lift in marketing performance or advisor efficiency
5+ years in enterprise data architecture roles, with hands-on experience in SQL Server, SSIS, SSRS, or related tools
Experience modeling DMOs, household structures, beneficial ownership, and FSC extensions like Person Account and KYC
Proven ability to implement or prototype zero-ETL integrations with Snowflake, Databricks, or lakehouse platforms, including real-time data pipelines (Event Relay, Change Data Capture)

Job Responsibility

Lead discovery sessions and define scalable, secure Data Cloud architectures across Financial Services Cloud, Marketing Cloud, Agentforce, and lake-house ecosystems
Design and implement data ingestion patterns, identity resolution strategies, DMOs for Individuals and Organizations, and calculated insights
Build real-time integrations across Salesforce clouds and external platforms to power next-best-action, personalization, and predictive service
Define and maintain profile, engagement, product/asset domains and their upstream sources, SLAs, and consent models
Architect zero-ETL, federated-data connections with platforms like Snowflake, Databricks, or BigQuery to reduce latency and duplication
Align solution design with enterprise governance, privacy (GLBA, CCPA, GDPR), and compliance standards in collaboration with InfoSec teams
Facilitate client workshops, scope project work, and co-author statements of work
Present architectural decisions and technical trade-offs to C-level stakeholders in a clear, ROI-driven narrative
Serve as a mentor to Zennify consultants and developers, helping scale knowledge and elevate solution quality
Prototype and test emerging Data Cloud features such as Einstein Studio, Data Graph, and Prompt Builder

What we offer

Pawreavement & Pawternity Leave: Two days off of work if you bring a new furry friend home, and two days off of work if you have to say goodbye to one
Unlimited PTO

Call Monitoring Analyst

As an Investments and Insurance Sales Surveillance Officer, you are responsible ...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 1 to 2 years of banking experience in consumer banking products and processes
Prior experience in a customer service, sales or compliance would be an advantage
Good understanding of local sales advisory regulations
Bachelor’s degree or equivalent work experience
Excellent judgment and assessment skills
Excellent communication skills
Confident, concise, clear and impactful
Excellent work ethic
Excellent organization and prioritization skills
Able to multi task

Job Responsibility

Review and disposition of alert triggers based on investigation results
investigations could involve document/ call reviews, analyze client behaviors based on client KYC, account info, customer surveys etc
Listen to voice logs (Investment/Insurance Call Monitoring), particularly for Hong Kong market
Document exception findings, tracking of corrective actions and its completion at individual alert level and at review level
Prepare trend analysis and surveillance reports for management reporting
Provide feedback and coaching on correct phone sales process to Sales Representatives
Provide consultations to other internal departments on sales process and branch operational matters
Report and document the Quality of Work report of Sales Representatives
Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process/ compliance gaps
Review and update of policies and unit procedures

Fulltime

Senior Business Banker

The Senior Business Banker (Sr. BB) is responsible for managing and retaining Ci...

Location

United States , River Forest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years banking experience, preferably 5+ years in Business Banking
Business and/or Commercial Credit training preferred
Exceptional consulting skills: ability to probe, listen, clarify, and present information to advance sales transactions, deepen relationships
Demonstrated analytical skills and ability to assimilate complex financial and company operating information
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.

Job Responsibility

Develop consistent sales cadence and interactive management of the existing portfolio clients with a focus on retention, credit quality and growth
Responsible for conducting the annual review process, which entails performing site visits, collecting financial documents, and collaborating with the Credit Risk department
Enhancing the overall effectiveness, productivity, and contribution of our bankers within the assigned Market by partnership development and leadership engagement
As the senior business banker, you will be engaged as a subject matter expert and support resource for complex credit inquiries in the assigned market
Achieve desired sales production and business scorecard metrics
Use sound judgment in qualifying potential customers/deals as well as recommending the right financial solutions/products for the customer
Develops credit structure and full credit packages where the total credit exposure is greater than $1MM and/or on specialty needs
Analyze market trends and market size by integrating analytical skills and knowledge of data analysis tools and methodologies
Maintain knowledge of industry and competitive landscape and provide timely insights and advice for uncovering and enhancing business opportunities
Ensure all KYC and AML as well as other compliance norms are strictly adhered to

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Fulltime

Talent Acquisition Specialist

As a Talent Acquisition Specialist, you'll manage the entire recruitment cycle f...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

At least 2 years of experience in recruitment, either in-house or at a recruitment agency
naturally structured, curious, and enjoys digging deeper into CVs and interviews
comfortable speaking with a wide variety of profiles, often with non-technical backgrounds
ability to assess both soft skills and motivation just as well as hard skills
fluent in Dutch and French, with the ability to switch to English for internal communication
results-oriented and able to change gear quickly in a dynamic environment
flexible and able to work from both offices in Strombeek-Bever and Diegem
general interest in IT or technological innovation
prior experience with ATS systems (e.g., SmartRecruiters), Excel, and LinkedIn Recruiter is a plus.

Job Responsibility

Responsible for the full end-to-end recruitment process within the Business Services Agency
targets Business Support profiles including Compliance Analysts (KYC & AML), Administrative Officers, Customer Service Officers, and Commercial Officers
recruitment process includes publication of vacancies, CV screening, 1st interview, feedback to candidates, assessments, contract negotiations, and onboarding
sources candidates proactively through platforms such as LinkedIn, job boards, job fairs, and networking
presents clear and detailed candidate reports
participates in employer branding and process improvement initiatives
provides trends, market information, and other data within the target groups to be recruited.

What we offer

Competitive salary package with benefits including meal vouchers, eco-vouchers, insurance, telephony, and mobility budget (option to choose a company car)
hybrid working with flexible hours and possibility to work from home
continuous learning opportunities through the Sopra Steria Academy
opportunity to connect with fellow Sopra Steria colleagues at various team events.

Fulltime

Emerging Corporate Relationship Manager

The Emerging Corp Relationship Manager is a strategic professional who stays abr...

Location

India , Kochi; Coimbatore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience
Sound knowledge of banking and investment products and process
Track record of providing sound banking and financial advice and solutions to clients
Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions
Demonstrates advanced level of Early Warning Detection skills
Demonstrates advanced credit skills
able to structure all type of credit deals
Ability to work effectively in team setting
Ability to coordinate multi-functional teams to provide an exceptional client experience
Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)

Job Responsibility

Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
Introduces solutions to clients in building and strengthening an effective portfolio
Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs
Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate Know Your Client (KYC) and other compliance deliverables are met
Identifies cross-sell opportunities to deepen and increase share of wallet
Maximizes client experience by proactive sharing markets updates, trend and intelligence
Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
Networks with clients to identify avenues for new business opportunities
Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes

Fulltime

KYC Consultant

Inetum

Location:
Portugal, Lisbon

Category:
Consulting

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
July 24, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for KYC Consultant