This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We promise our users a seamless verification experience, ensuring their accounts are verified quickly and securely. Your mission? Help our users get their personal and business accounts verified without unnecessary delays while making the user verification process as smooth as possible.
Job Responsibility:
Make Life Easy for our users by ensuring a hassle-free onboarding and user verification experience
Manually review our users based on our user verification policies
Stay ahead by keeping up with process updates and ensuring a clear verification path for our users
Minimize delays by following the support triangle and keeping our users informed about their next steps
Spot and report bugs or inefficiencies, making our onboarding process even better
Requirements:
You speak English fluently
You have strong attention to detail
You excel at research & analysis, gathering and evaluating information efficiently
You possess strong empathy, critical thinking, and a user-centered approach, ensuring the best experience for users
You're a problem solver—you can identify root causes and implement effective solutions
You're available to cover morning and evening shifts during weekdays and weekends
What we offer:
Great, international colleagues who share your mindset
Remote evening shifts
Working hybrid: work 2 days remote, 3 days in-office weekly
Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
We support growth with bunq Academy and €1500 annual learning budget
A Multisport gym card for your health and wellbeing
Travel expenses are covered whether you come walking or by bike, bus or car
A MacBook so you can Get Shit Done with us
Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options