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A Koerber WMS Support Analyst (often HighJump/Infios) provides functional and technical support for warehouse management systems, troubleshooting issues, configuring workflows, and managing SQL database queries. They bridge IT and logistics teams, ensuring operational uptime, managing system interfaces, and improving processes like receiving, packing, and shipping.
Job Responsibility
System Support & Troubleshooting: Act as the primary point of contact for Körber WMS (formerly HighJump/Infios) application issues, analyzing, and resolving bugs, and providing workarounds
Technical Configuration: Configure and enhance WMS modules, including Warehouse Advantage/Advantage Architect, web-wise editor, and API development
Database Management: Write, maintain, and optimize SQL queries, stored procedures, and triggers within Oracle or MS SQL Server
Requirements
Functional and technical support for warehouse management systems
Troubleshooting issues
Configuring workflows
Managing SQL database queries
Bridging IT and logistics teams
Ensuring operational uptime
Managing system interfaces
Improving processes like receiving, packing, and shipping
Act as primary point of contact for Körber WMS (formerly HighJump/Infios) application issues
Analyze and resolve bugs
Provide workarounds
Configure and enhance WMS modules including Warehouse Advantage/Advantage Architect, web-wise editor, and API development
Write, maintain, and optimize SQL queries, stored procedures, and triggers within Oracle or MS SQL Server