Koala Job at One Forma

New

Social Media & Community Lead

The Social Media & Community Lead is responsible for running, scaling, and conti...

Location

Australia , Sydney

Salary:

Not provided

Koala

Expiration Date

Until further notice

Requirements

Senior social leader with experience at scale (hundreds of thousands to millions of followers)
Deep understanding of platforms like Instagram, TikTok, YouTube
Experience leading influencer and partnerships strategies
Strong creative instincts and credibility
Insight-led and audience-obsessed
Experience leading or growing social creative teams
Commercially minded
Comfortable with ambiguity in fast-moving environments

Job Responsibility

Own the Australian execution of our Global organic strategy
Execute social-first thinking and tactics
Own and oversee the social media budget
Own the social content roadmap and planning frameworks for Australia
Set the standards for community moderation and creator engagement
Own and oversee the local market influencer and partnership ecosystem
Guide the team on who we work with and how we brief
Oversee influencer and UGC output before it goes live
Shape and lead Koala’s community approach
Guide the management of online community spaces

What we offer

Hybrid working (~3 days in office)
Generous time off (volunteer, parental, Koala life leave)
Fully stocked kitchen with healthy local produce
Pet-friendly office
Free Koala products with 'mates rates'
Employee Assistance Program with unlimited sessions
Career acceleration via Learning Management platform
Community connection initiatives (BCorp Certified, WWF Partnership, volunteer days)

Fulltime

Head of Marketing

As the Head of Marketing for Australia, you will lead the next chapter of growth...

Location

Australia , Sydney

Salary:

Not provided

Koala

Expiration Date

Until further notice

Requirements

7+ years of experience in performance or growth marketing
Proven track record of scaling a D2C e-commerce brand and managing large-scale advertising budgets to drive paid channel growth
3+ years of direct experience leading, mentoring, and developing high-performing marketing teams
Deep, hands-on expertise across paid marketing mix, in particular Paid Social (Meta, TikTok), SEM (Google Ads)
Experience across SEO, CRM, Affiliates, TV/BVOD also a strong plus
Advanced in Excel and highly proficient in analytics tools (e.g., Google Analytics, Looker, Tableau)
Strong understanding of brand marketing principles and demonstrated capability in overseeing a brand and local creative function

Job Responsibility

Build and execute an Australia marketing strategy that drives revenue, strengthens brand performance, and acquires customers profitably
Own the full marketing budget, overseeing forecasting, pacing, investment decisions, and reporting to leadership
Champion a data led approach, using insights to refine strategy, optimise targeting, and improve efficiency across the funnel
Lead and optimise the full channel mix across Meta, Google, YouTube, TV, OOH, referrals, and partnerships to drive efficient acquisition and revenue growth
Strengthen organic discovery through SEO and integrated content programs
Partner with the Global Head of Retention on local CRM, retention, and advocacy programs
Refine channel strategy through data, audience insights, and structured testing to improve effectiveness and efficiency
Identify opportunities within existing and emerging channels to unlock incremental growth
Lead a unified marketing team across growth, brand, creative, production, and CRM
Guide channel specialists, creatives, strategists, editors, and production talent to deliver strong storytelling and high performing creative across key platforms

What we offer

Hybrid working
Generous time off - volunteer, parental, Koala life leave and more
Fully stocked kitchen with an emphasis on healthy local produce
Pet-friendly Treehouse
Free Koala products with ‘mates rates’ for your friends and fam
Access to Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Learning Management platform Juno, as well as individual and team growth budgets and dedicated days
BCorp Certified, WWF Partnership, volunteer days

Fulltime

Digital Designer

At Koala we believe that designing better habitats leads to better lives – for o...

Location

Australia , Sydney

Salary:

Not provided

Koala

Expiration Date

Until further notice

Requirements

eCommerce / DTC / Digital-first experience: 3-6 years working as a graphic/marketing designer in eCommerce or DTC brands (or agencies supporting them), with a demonstrated ability to create digital assets for performance and lifecycle marketing
Strong digital design skills: Proficient in design tools (e.g. Adobe Creative Suite, Figma, or equivalent), with command over layout, typography, visual hierarchy, and digital-first design sensibilities
Understanding of conversion & marketing metrics: Comfortable thinking beyond aesthetics - aware of how design impacts engagement, click-through, conversion, retention, and overall eCommerce performance
Speed + flexibility: Able to deliver quality creative under tight deadlines, manage many concurrent projects, and pivot quickly across channels (ads, email, social, site)
Analytical & data-informed mindset: Interested in performance data, willing to iterate designs based on results, and able to collaborate with analytics and growth teams
Strong communication & collaboration: Able to translate briefs, articulate design tradeoffs, integrate feedback, and work across multiple stakeholders (growth, CRM, brand, product)
Organised and process-oriented: Comfortable maintaining asset libraries, design systems, version control, and production workflows as the volume and complexity of work scale

Job Responsibility

Design high-performing Meta statics that are clean, premium, and purpose-built for rapid testing cycles
Translate briefs into polished assets with speed, ensuring the Growth team has a constant pipeline of creative variations to test
Maintain brand consistency while adapting creative styles for direct-response formats
Convert winning ads into CRM/email assets-and vice versa-to maximise learnings and replicate performance gains across channels
Design for all lifecycle touchpoints: welcome flows, post-purchase, reactivation, review requests, cart/checkout reminders, etc
Work with CRM team to ensure creative supports segmentation, dynamic content, and personalisation
Design for campaign-specific briefs, working with marketers to bring ideas to life in the most compelling ways
Design and optimise ecommerce-specific assets: homepage banners, promotional modules, product imagery overlays, and on-site promotional graphics - ensuring clarity, consistency with brand, and performance orientation
Collaborate with Product / UX / eCommerce teams to ensure designs support usability, conversion, and customer journey flow - balancing aesthetic with function
Design and execute high-impact A/B tests and landing page optimisations, ensuring all visual updates are aligned with conversion goals

What we offer

Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)
Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced
Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more
Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam
Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days
Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more

Customer Service Specialist

Your mission: At Koala, our number one priority (right after making amazing prod...

Location

Australia , Sydney

Salary:

Not provided

Koala

Expiration Date

Until further notice

Requirements

2+ years of experience in a customer service specialist (or similar) role within a call center environment
Exceptional customer service, active listening, and well developed verbal and written communication skills, together with a professional phone voice
Experience in a high-volume fast paced inbound and outbound phone environment
Great attitude and willingness to learn and progress in your career
Empathy is a must have
You love people and thrive on supporting them
Near perfect grammar, english written and verbal skills

Job Responsibility

Deliver high-class frontline customer service interactions and operations that meet or exceed our Customer Satisfaction targets
Engage with our customers across a number of platforms: live chat, phone, email, social media enquiries & onsite showroom
Responding to high volume customer enquiries, requests and communications
Proactively reach out to customers who have recently received their order, and engage to obtain feedback around their end-to-end experience
Process customer returns and warranties focusing on the customer service recovery paradox
Deliver contact centre services that achieve or exceed OKRs
Support the implementation of operational initiatives to continually improve the Customer Experience
Process tickets according to Koala’s protocols and processes
Identify opportunities to add value to every customer’s experience
Be proactive in your approach to solving customer problems and complaints

What we offer

Hybrid working - ~3 days back in the Alexandria Treehouse (office) and work from home
Generous time off - volunteer, parental, Koala life leave and more
Fully stocked kitchen with an emphasis on healthy local produce
Pet-friendly Treehouse
Free Koala products with ‘mates rates’ for your friends and fam
Access to Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Support for internal growth and career acceleration
BCorp Certified, WWF Partnership, volunteer days

Fulltime

New

Senior Scaled Customer Activation Manager

Customer Success Managers at Ramp drive value for customers and revenue for the ...

Location

United States , New York; San Francisco

Salary:

120000.00 - 165000.00 USD / Year

Ramp

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success, Account Management, Sales, or a related customer-facing role in B2B SaaS
Proven success managing a high-volume book of business while consistently driving customer outcomes
Strong executive presence with the ability to lead confident, structured customer conversations and handle objections effectively
Experience balancing scale and personalization through group onboarding, automation, and targeted 1:1 engagement
Comfort working cross-functionally with Product and Engineering to share feedback, troubleshoot issues, and ideate solutions
Data-informed mindset with experience using metrics and signals to guide decisions and assess risk
Proven track record of meeting or exceeding key performance metrics in fast-paced environments
High adaptability and comfort navigating ambiguity in a scaling organization
Strong curiosity about product design and the ability to communicate why Ramp works the way it does

Job Responsibility

Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions
Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints
Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows
Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals
Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed
Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system
Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively
Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality
Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities
Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices

What we offer

100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees

Fulltime

New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Bellevue

Salary:

19.13 - 28.13 USD / Hour

CVS Health

Expiration Date

April 12, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation and weight management programs
No-cost confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

New

Senior Data Analyst

As a Data Analyst at Norm, you will join our growing data team to build and scal...

Location

United States , New York City

Salary:

160000.00 - 190000.00 USD / Year

Norm AI

Expiration Date

Until further notice

Requirements

5-7 years of data analytics experience, ideally with 1-2 years of data engineering exposure
Strong SQL and Python skills, with hands-on experience in a modern data stack (dbt, Fivetran, Hex, Airflow)
Experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift
Proven ability to build analytics foundations or data models from scratch, especially in early-stage or scaling environments
Experience supporting B2B SaaS products and understanding enterprise customer behavior
Ability to translate complex business questions into technical data solutions
Comfort working in small, fast-moving teams and wearing multiple data hats
AI fluency: active use of AI in day-to-day work to support thinking, creation, and problem-solving

Job Responsibility

Build and maintain data models, pipelines, and help develop ELT processes that support product and business analytics
Implement comprehensive product analytics to understand how enterprise clients use our AI-driven compliance workflows
Develop measurement frameworks to evaluate AI model performance in real-world legal and compliance contexts
Design and deliver self-service analytics capabilities using modern tools like Hex for analysis and visualization, dbt for semantic modeling
Set up and maintain reliable data pipelines using orchestration platforms like Airflow
Establish and uphold data governance practices aligned with enterprise security and regulatory requirements
Build dashboards and KPIs that drive strategic product and business decisions

What we offer

Equity compensation
401(k) plan with an employer match
Top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans
Relocation reimbursement for candidates needing to relocate to NYC
Fast-paced learning environment where professional growth is constant

Fulltime

New

Senior Microsoft Security Engineer - MCM

about the role

Location

Singapore

Salary:

100000.00 - 150000.00 SGD / Year

Randstad

Expiration Date

March 23, 2026

Requirements

Bachelor's degree/Diploma in Computer Science or equivalent
At least 4 years of relevant working experience in Microsoft security
Understanding of Microsoft operating systems and their security features
Familiar with Powershell scripting

Job Responsibility

Implement and maintain Microsoft security solutions
Implement security policies, standards and procedures
Collaborate with other teams to ensure secure system configurations and deployment of new devices and applications
Provide technical guidance and support to the incident response team during security incidents and investigations

Koala

One Forma

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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Job Posted:
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