Knowledge Program Manager, Content Experience Designer Job at Uber (New York, New York

Senior Manager, Website Content and User Experience

This position will lead the design, development, and ongoing management of found...

Location

United States , Alexandria

Salary:

93000.00 - 105000.00 USD / Year

United Way

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field such as marketing, user experience design, communications or related field
or commensurate experience
Minimum five years of experience in a similar or related role
Experience working across different functions related to digital marketing including website development, digital media marketing, SEM, SEO, social media, mobile development, analytics, CRM, and user experience
Must be comfortable working within a Drupal CMS environment and coordinating efforts with internal developers (IT) and external partners
Working knowledge of Google Analytics/GA4, Google Tag Manager, UTM creation/tracking, retargeting/remarketing strategies and web APIs
Strong and effective project management skills and ability to lead and direct internal and outside resources
Ability to manage multiple projects with different and converging timelines
Excellent communication skills. Effective storyteller in evangelizing strategies and new directions
Strong collaboration and partnership skills. Ability to effectively influence stakeholders and gain consensus at all levels of the organization

Job Responsibility

Prioritize the user at every decision point, with a knack for understanding user behavior, analyzing data, and establishing strategies to maximize overall impact
Develop, design and execute user experiences (including landing pages) and content recommendations to expand audience understanding and level of engagement with United Way. Oversees updating and formatting of web content
Architect, communicate, and build alignment on key digital journeys and experiences that drive new and deepen current donor and supporter relationships
Provide direction to, and coordinate with internal content creation teams, to ensure assets (visuals, video, featured stories, headers, copy) all follow digital best practices and deliver against objectives
Develop and oversee an editorial calendar for UW.org that aligns with annual communications, priority programs, and social media activation plans
Collaborate with internal and external stakeholders to create web experiences that grow traffic and engagement by adopting UX, information architecture, social media integration, and search engine optimization (SEO) best practices
Create new proposals through a digital lens based on historical information, current trends & experiences to help evolve and grow our digital footprint
Collaborate with analytics and donor insight team members to leverage and enhance existing data and analytics, and develop additional research and data sources as necessary, to inform strategy and ongoing optimization
Coordinate with IT team members and external hosting partner to monitor website performance, and identify, prevent, and resolve issues. Establish ways of working to ensure optimal digital experience oversight
Ensure adherence to United Way Worldwide brand standards and organizational objectives are prioritized in all efforts

What we offer

health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more

Fulltime

Technical Training Program Manager

At AMD, we push the limits of what’s possible—and that includes how we grow our ...

Location

Singapore , Singapore

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Experience in Learning & Development, Organizational Development, or Talent Management within a technology or semiconductor environment
Proven ability to lead complex learning programs in fast-paced, high-growth, or matrixed organizations
Strong program management and stakeholder engagement skills
Experience with digital learning platforms, learning analytics, and AI-assisted learning tools
Strong business acumen and ability to translate technical skill needs into effective learning interventions
Knowledge of adult learning, instructional design, and capability frameworks preferred
Bachelor’s degree in Human Resources, Learning & Development, Organizational Psychology, or related field preferred
Advanced degree (e.g., Master’s in Organizational Development, Instructional Design, or MBA) is an advantage

Job Responsibility

Lead the design, development, and implementation of enterprise-wide technical learning programs
Partner with business and technical leaders to define skill needs and create structured learning pathways that align with AMD’s strategic priorities
Drive operational excellence in program management—ensuring all programs are delivered on time, within budget, and to high quality standards
Integrate digital and AI-enabled learning tools to enhance content curation, personalization, and engagement
Manage relationships with program sponsors, vendors, internal facilitators, and subject matter experts to ensure program relevance and excellence
Establish clear metrics and dashboards to measure participation, skill progression, and business impact
Continuously improve learning programs through evaluation, analytics, and learner feedback

Program Manager Non Tech 5

This role is with a leading global technology company renowned for its innovativ...

Location

Salary:

95.00 - 106.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Program Planning and Workflow Management: 8+ years of experience in developing and executing comprehensive program plans, managing workflows, and ensuring project milestones are met
Stakeholder Coordination and Requirement Gathering: 8+ years of experience in effectively coordinating diverse stakeholders, gathering detailed requirements, and translating them into actionable plans
Operational Rhythm Execution: 8+ years of experience in managing and optimizing operational rhythms, ensuring meeting content, decision trackers, and planning workflows are current and reflect strategic priorities
Bachelor’s degree in business administration or a related field
Exceptional verbal and written communication skills, with a keen eye for detail and strong interpersonal abilities
Proven ability to work independently, manage time effectively, and drive initiatives with minimal supervision
Strong leadership and mentoring skills, capable of providing constructive feedback and fostering team growth
In-depth knowledge of production processes, quality control, cost management, and techniques for maximizing efficient manufacture and distribution
Solid understanding of business and management principles, including strategic planning, resource allocation, and production methodologies
Proficiency in common computer software tools

Job Responsibility

Lead and coordinate complex non-technical projects, developing detailed plans to achieve program goals and integrating diverse activities
Present proposals, reports, and findings to clients, effectively communicating project status and outcomes
Oversee the development and maintenance of staff competence, providing leadership and mentoring to team members
Analyze resource needs and market demands to plan and assess project feasibility, ensuring strategic alignment
Collaborate with management, production, and marketing teams to define project specifications and procedures
Review, recommend, and approve contracts and cost estimates, ensuring financial prudence
Direct, review, and approve product designs and changes, maintaining quality and strategic fit
Consult and negotiate with clients to prepare comprehensive project specifications

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Senior Instructional Designer

The Senior Instructional Designer will assess, design, and develop enablement so...

Location

United States , San Francisco; Seattle; Austin

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years experience scoping, planning, designing, developing and implementing effective enablement solutions for sales, success and/or partners, at a technology company
experience working directly with sales, success and partners to understand their learning needs, vet content and gather closed loop feedback
consultative approach and proven track record of effective collaboration and influence at all levels of an organization, with the ability to achieve goals in a fast-paced and continuously evolving environment
ability to work in, and manage, ambiguity, including dealing with issues that do not always have a clear process, system or solution in place
well versed in building microlearning strategies and exploring new tools to optimize the learning experience
exceptional written and verbal communication skills
strong program management skills
experience using content development tools including Articulate 360, Vyond, 7Taps, Second Nature, Camtasia
proactive, self-directed and results-oriented
bachelor's degree, or equivalent, a must

Job Responsibility

engage the sales/success and business stakeholders to identify knowledge, skill, systems, and process enablement requirements for sales, technical sales, customer success, and partners
leverage information gained through needs analysis to recommend, design, develop and implement engaging, informative, and visually compelling learning experiences, including online learning, instructor led training, virtual training, job aids, instructional videos, audio/video scripts and role play exercises
collaborate with SMEs to develop and review enablement content and proactively identify additional expert resources who can address content gaps
develop knowledge assessments, certification exams, and programs to measure participant learning and application
conduct training pilots and train-the-trainer sessions, as needed
actively review and evaluate existing enablement to determine when content needs to be updated, replaced, or retired
constantly seek to evolve and refine enablement solutions based on user feedback, enablement best practices and the availability of new ID tooling

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Learning Experience Designer

Senior Learning Designer – Tech Academy. Tech Academy is Adyen’s strategic talen...

Location

United States , Chicago

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

Experience designing tech enablement, onboarding, or cultural transformation programs, especially that use AI-powered approaches
Ability to map learning needs to key lifecycle stages - from ideation through launch and scale - so solutions are timely, relevant, and high-impact
Hands-on ability to build workflow-integrated microlearning, digital nudges, bots or anything else that is relevant and fun
Skill in applying product thinking to learning - problem identification, rapid prototyping, iteration, and measurement of outcomes
Familiarity with metrics and data analytics to assess effectiveness of learning interventions and process improvements across teams
Practical experience using AI for knowledge management, analytics, or automated content generation
Strong communication skills and the ability to influence across diverse engineering and product teams
A talent for storytelling - turning real examples into narratives that inspire mindset and behavior change
Ability to lead teams in reflective practice (debriefs, post-mortems), driving continuous learning and process excellence
An experimentation mindset, with comfort running fast iterations and interpreting usage signals and analytics

Job Responsibility

Work directly with tech teams across levels and functions to build learning experiences that feel natural, useful, and immediately applicable
Partner with tech org teams to embed best practices throughout the product and development lifecycle
Improve tech onboarding, ways of working, and other employee journey moments focusing on learning and adoption so accountability and ownership become everyday habits
Build learning programs, micro-learnings, digital nudges, workflow prompts, and lightweight automations and use AI tools for those
Gather regular input from engineers and ICs to surface blockers, cultural pain points, and workflow gaps - and translate these into relevant practical learning solutions
Design and run experiments to test new routines, peer accountability mechanisms, or workflow improvements
Highlight and broadcast stories where tech teams model strong ownership and drive cultural change
Enable teams to run their own peer-led sessions, supported by simple digital tooling and AI integrations
Design feedback mechanisms and review shipped content and iterate quickly based on adoption, usage data, and insights
Look at success measurement from business impact point of view rather than vanity metrics

Community Program Manager

Join PagerDuty’s Developer Advocacy team to champion the continuous improvement ...

Location

Portugal , Lisbon

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

5+ years of experience managing digital communities
Strong business acumen and strategy experience
Strong background in designing and delivering education, enablement, or developer advocacy activities
Experience with analytics, reporting, and program measurement
Excellent communication and relationship-building skills to engage technical audiences and customers at all levels
Ability to thrive in a fast-paced, collaborative, global SaaS environment

Job Responsibility

Champion the continuous improvement of developer-facing resources to ensure a cohesive, unified customer experience across forums, knowledge bases, and learning platforms
Lead the design and delivery of external educational initiatives (e.g., webinars, knowledge-sharing sessions) to promote product adoption and customer success for technical audiences
Develop and implement strategies to measure and analyze developer community engagement, program effectiveness, and event impact using data and KPI metrics
drive continuous improvement based on insights
Manage and evolve global community programs and recognition initiatives, including creative campaigns to celebrate and engage practitioners
Proactively support and enable local external champions and peer-to-peer engagement through educational content, webinars, and resource sharing
Partner with Marketing to promote educational events, webinars, and community programs across channels
Partner with Customer Success, Product, Marketing, and Sales Enablement to integrate community and developer resources into broader enablement and support workflows
Identify and address key customer segments with targeted programs that deepen engagement and reduce churn risk
Administer and moderate the community platform to ensure timely responses, effective content management, and a welcoming environment for all members

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Manager, Leadership Development

The Manager of Leadership Development is responsible for designing, developing, ...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Consultancy skills and the proven ability to work with senior business leaders
Professional training certifications in best-in-class leadership content by organizations such as Blanchard, FranklinCovey, Development Dimensions International (DDI), Thomas International, TalentSmart and Take Flight Learning (DISC)
Experience in managing large training events including conducting stakeholder interviews, negotiation, logistics, vendor relations, budget management, marketing, learner experience, and working with talent and guest speakers to improve outcomes
Advanced facilitation skills and the ability to deliver leadership development workshops
3-5 years of experience in managing a Leadership Development Program including managing program budget
Well versed in leadership development theory, trends, and common practices including knowledge of work of industry thought-leaders like Simon Sinek, Ken Blanchard, Patrick Lencioni, Stephen M.R. Covey
The ability to perform a gap analysis
The ability to apply project management techniques to create large-scale leadership programs for diverse audiences in a corporate setting
Budget experience and the ability to apply cost centers and general ledger codes to financial records, process vendor invoices
The ability to travel up to 10% of the time

Job Responsibility

Oversee the day-to-day management of leadership development programming including registrations, event planning, curriculum updates, printshop and promotional item orders, budgeting, classroom facilitation, and record keeping
Design, develop and facilitate leadership development workshops
Prepare budget forecast for leadership development programming
Stay up to date on leadership trends and industry thought leaders
Offer group and individual coaching to program participants
Work with business leaders to conduct gap analysis and build program advocacy
Design curriculum for leadership programming and one-off requests
Work with LMS administrators to ensure timely and accurate program completions
Attend and successfully complete curriculum certification programs
Support marketing of development programs and all talent development programs.

What we offer

Travel allowance up to 10%
Equal Opportunity Employer compliance
ADA reasonable accommodations.

Fulltime

Senior Content Program Manager

The Cloud & AI organization accelerates Microsoft’s mission and bold ambitions t...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

5+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter
This role will require access to information that is controlled for export under export control regulations
As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their U.S. permanent residency or other protected status
Master's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 6+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR Bachelor's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 8+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience
5+ years recent experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training)
5+ years of experience working in cybersecurity, or enterprise B2B environments with global or multi‑region events
5+ years of experience in event management, or experiential marketing and operational expertise, managing external vendors and agencies
5+ years of experience delivering complex, high visibility events with executive participation operating in fast‑moving, matrixed organization

Job Responsibility

End to End Event Execution (Hands On): Plan and execute internal and external OCISO events across a full calendar year, including Microsoft owned events, executive forums, industry conferences, and internal training events
Personally manage logistics for smaller and mid sized events (venue sourcing, agendas, registration, run of show, speaker coordination, onsite execution)
Build repeatable playbooks, timelines, and templates to bring consistency across events while allowing flexibility by tier and audience
Vendor & Agency Leadership: Lead external vendors (event agencies, production partners, AV, design) for larger Tier 1 and Tier 2 programs
Clearly define scope, timelines, and success criteria
keep vendors accountable while maintaining partnerships
Executive Level Event Support: Support events led by senior OCISO leaders, including partnering with their Chiefs of Staff, Communications Directors and more
Anticipate executive needs: tight agendas, polished experiences, clear objectives, and zero drama execution
Prepare concise exec briefings, run of show documents, and post event readouts
Operating Model & Governance: Operate within a centralized Center of Excellence within OCISO, coordinating with Marketing, PR, and other security teams

Fulltime

Knowledge Program Manager, Content Experience Designer

Uber

Location:
United States , New York, New York | Chicago, Illinois

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 10, 2026

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