Knowledge Operations Specialist Job at Plaud (Tokyo)

Knowledge Operations Specialist

Plaud is building the world's most trusted AI work companion for professionals t...

Location

Netherlands , Amsterdam

Salary:

Not provided

Plaud

Expiration Date

Until further notice

Requirements

Strong logical thinking and the ability to structure complex information into clear, coherent knowledge outputs
Professional writing skills with a solid foundation in content clarity and accuracy
Out-of-the-box thinking to build FAQ and SOP that delivers State-of-the-Art customer satisfactions
Native English writting skills for content creation and Chinese verbal communication proficiencies for work-environment collaboration
Experience driving cross-functional and cross-team projects
Bachelor’s degree or above from a recognized university
5+ years of experience in knowledge management, knowledge base architecture, or content operations

Job Responsibility

Build and maintain FAQs and knowledge bases to enable high-efficient self-service experience for global users
Optimize industry-leading SOP for Customer Satisfaction Center and Support Training teams
Provide and iterate knowledge base as the backbone for AI Customer Service system, powering intelligent Q&A and semantic search
Leverage AI and data analytics to establish content lifecycle governance standards to ensure efficient updates, clear structure, and traceability

What we offer

Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity

Fulltime

Operations Specialist with Compliance Knowledge (PMO/Staff Level)

We are currently looking for a candidate for the position of (F / M) Operations ...

Location

Poland , Warsaw

Salary:

Not provided

Astek

Expiration Date

Until further notice

Requirements

Have at least 3 years of experience in senior operational roles within IT or Compliance
Have a Senior PMO or Advanced Scrum Master background
Can transform an unstructured environment into a structured and measurable organizational unit
Have advanced proficiency in Smartsheet, Excel, and data visualization tools
Are able to translate high-level strategic goals into actionable plans for a 50-person team
Feel comfortable working with KPIs, dashboards, and measurable objectives

Job Responsibility

Designing and implementing an operational framework for a 50-person Compliance organizational unit
Establishing standardized workflows (internal communication, document management, cross-functional collaboration)
Acting as a connector between leadership and subject matter experts to ensure operational consistency
Organizing and coordinating meetings, Info Sessions, and Staff Meetings
Monitoring Compliance implementation progress and tracking unit objectives
Creating and maintaining real-time dashboards to track KPIs and performance
Supporting change management and organizational awareness initiatives

What we offer

Long-term collaboration
Technical training, certifications, and skills development
Competence Center mentoring
Clear career path
Employee benefits package (Multisport, private healthcare, life insurance)
Friendly working atmosphere, team-building events, and team-building meetings

Fulltime

Verification Operations Specialist – Integrity Operations

As a Verification Operations Specialist based , you will own, develop, and execu...

Location

United States , New York

Salary:

97000.00 - 139000.00 USD / Year

Avp - Custody Operations (Tax Operations Specialist)

Lead corporate action taxation within Brazil Tax Operations (Custody), ensuring ...

Location

Brazil , São Paulo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience
Knowledge of tax regulations/regulatory reporting/custody operations relevant to the business scope
Demonstrated ability to manage complex, high-risk, and time-sensitive processes
Strong data analysis and reconciliation skills
Ability to anticipate vulnerabilities and implement effective mitigation strategies
Excellent communication and stakeholder management skills across all seniority levels
Strong organizational and coordination capabilities with the ability to orchestrate multiple parties
Problem-solving mindset with attention to detail and accountability
Ability to drive initiatives, influence outcomes, and operate in a fast-paced environment
Bachelor's degree or equivalent experience

Job Responsibility

Manage tax calculations related to corporate events ensuring alignment with relevant internal stakeholders
Orchestrate the respective tax operational processes for corporate action events, ensuring accurate classification and tax treatment
Review and validate event characteristics / Tax component with Product, and Corporate Tax
Monitor processing performance, ensuring alignment with Technology and resolution of system constraints or defects
Partner with Technology teams to ensure system capability, performance monitoring, and defect resolution
Establish and promote a robust risk management and tax compliance culture within the team, implementing preventive and detective controls
Identify, assess, and mitigate operational and regulatory risks across tax processes
Proactively conduct root cause analysis for incidents and implement sustainable solutions
Ensure strict adherence to local regulations, internal controls, and audit requirements concerning to the activities in-scope
Develop and implement effective strategies for managing exceptions and classification discrepancies, coordinating with global teams for resolution and standardization

Fulltime

Legal Operations Specialist/Senior Legal Operations Specialist

Location

United States , Chicago

Salary:

64000.00 - 96000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

Bachelor's Degree
Self-starter, with high integrity and ability to maintain confidentiality and discretion at all times
3+ years of legal operations experience or 5+ years of operations experience and an interest in the legal field
Detail-oriented problem solver who works well in a team environment and has excellent communication skills
Ability to work on several projects simultaneously with tight (but reasonable) deadlines
Demonstrated ability to identify and implement process improvements
Excited to work in a start-up environment and to grow with the team
Ability to work independently, with appropriate oversight, as well as part of a team of attorneys and business professionals

Job Responsibility

Help the Legal & Compliance Team identify opportunities for efficiency via automation and process development and standardization, and work closely with other business functions to implement process improvement
Partner closely with the Legal & Compliance Team to identify, develop, and project manage legal and compliance projects, such as developing processes around our templates and playbooks
Be a change management champion and help lead implementation, enablement and training for new tools and processes
Provide financial management to the Legal & Compliance Team by processing invoices, monitoring budget constraints and actual performance against budget forecasts, as well as identifying spending trends, potential cost savings and efficiency opportunities
Build and maintain strong relationships within the Legal & Compliance team, and other cross-functional stakeholders including Finance, IT, Revenue, Marketing and People
Stay current on industry best practice and leading legal department processes and influence continuous improvement
Identify and implement new tools and technology to support the team and the organization
Drive the development and delivery of initiatives that promote collaboration and knowledge sharing (such as centralized / templated resources and processes)
Periodically benchmark Legal & Compliance Team operations, processes and practices against other legal departments, and identify opportunities for enhancement and improvement

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Employee Resource Groups
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program

Fulltime

Administrative Operations Specialist, Total Rewards & HR Operations

Provides administrative and operational support to two senior HR leaders: the Se...

Location

United States of America , Brighton

Salary:

23.06 - 32.29 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree and 1 year of experience in a business operation or administrative role required
or equivalent combination of education and experience
Adept at learning new technologies to perform data entry, manage calendars, and creating reports required
Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) required
Strong time-management and organizational skills required
Excellent written and verbal communication skills required

Job Responsibility

Provides comprehensive administrative support to the Senior Directors and departmental leaders, including calendar coordination, meeting management, correspondence, and preparation of documents, presentations, and reports
Coordinates team meetings, project work sessions, and ad hoc leadership gatherings, ensuring timely follow-up and execution of action items
Prepares materials and documentation to support operational initiatives, program updates, and strategic activities across both Total Rewards and HR Operations/Compensation
Serves as a liaison to internal stakeholders, ensuring timely communication and coordination between units
Supervises two part-time administrative/Benefits Assistant II positions responsible for front desk operations and general customer service
Ensures consistent coverage, maintains staffing schedules, oversees training, and monitors service quality
Serves as back-up for front-desk and customer service functions, providing information and guidance on benefits, HR processes, and departmental procedures
Acts as departmental timekeeper, ensuring accurate and timely entry of employee time and attendance, tracking vacation balances, and monitoring compliance training completion
Coordinates onboarding and offboarding processes for staff across both functional areas, including submission of Personnel Action Forms (PAFs), system access requests, and building access coordination
Assists with maintaining departmental organizational charts, distribution lists, and staff records

Fulltime

Freelance People Operations Specialist – France & Employee Lifecycle

You are joining the People Operations team on a 12-month contractor mission at a...

Location

France , Paris

Salary:

500.00 - 800.00 EUR / Day

Mirakl

Expiration Date

Until further notice

Requirements

5+ years of experience in French personnel administration and payroll
Strong knowledge of French employment law
Significant experience managing outsourced or in-house payroll
Experience across the full employee lifecycle
First exposure to an international environment
Advanced English proficiency (C1 level minimum)
Service-oriented, rigorous, and highly organized
Ability to manage multiple topics in parallel in a fast-paced, high-growth environment
Experience working alongside or in support of a senior HR lead
Comfortable with HR tools and data

Job Responsibility

Track absences, leave, sick leave, and administrative events impacting payroll
Prepare and consolidate variable payroll elements, ensuring accuracy and completeness, in collaboration with the People Ops Apprentice
Contribute to monthly payroll closings in collaboration with Finance, our external payroll provider, and the Senior People Operations Partner
Ensure compliance and accuracy of employee records
Oversee employee benefits administration (health insurance, meal vouchers, transport, etc.)
Manage onboarding, internal mobility, and offboarding for France-based employees
Produce administrative documents (employment contracts, amendments, certificates, etc.)
Support managers and employees on day-to-day HR matters and handle requests in line with defined SLAs
Work closely with People Partners to ensure rigorous follow-up and an excellent employee experience

Fulltime

New

Natural Gas Operations Specialist

Bring your curiosity and passion into action. Join Galp today. You will join Ene...

Location

Portugal

Salary:

Not provided

Galp

Expiration Date

Until further notice

Requirements

Advanced knowledge in accounting
Knowledge of the natural gas sector
Advanced knowledge in company ERP (SAP) and Microsoft Office tools
English
Spanish (preferential)
Results – oriented and motivated to deliver
Critical thinking and status quo challenger
Curiosity and humility
Team player
Good communication skills and willing to find solutions

Job Responsibility

Execute and manage contracts negotiated by the Natural Gas (NG) Supply & Origination, NG desk & NG Logistics areas (including long term trades, logistic swaps, trades negotiated in exchanges and in OTC markets)
Validation of main contractual terms, price terms, pricing calculations and overall documentation
Execute settlements and accruals with external counterparties
Daily margin calls reconciliation (for Exchanges) and REMIT reporting
Manage all issues, claims or incidents arising from contracts execution
Work closely with font desks, corporate areas and all internal stakeholders to address key operational aspects, such as internal and external audits, internal control system and information requests
End of Month activities, including NG balance validation, to ensure the correct monthly result (P&L and MtM) in EM accounting

Fulltime

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Knowledge Operations Specialist

Job Description

Job Responsibility

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