CrawlJobs Logo

Knowledge Manager Analyst

amentum.com Logo

Amentum

Location Icon

Location:
United States , Fort Meade

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

122000.00 - 129000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a KM Analyst to join our team of passionate individuals in Ft. Meade, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation’s security and intelligence mission. Amentum provides Analytical Support Services to the US Army Counterintelligence (CI) and Counterterrorism (CT) and Human Intelligence (HUMINT) operations. This Analytical Support Services encompasses HQ Intelligence and Security Command (INSCOM) and its Major Subordinate Commands and activities. We support the command through intelligence, analytical support, cyber, forensics support, technology protection, intelligence analysis, and computer science for military commanders and national decision makers.

Job Responsibility:

  • Support the U.S. Army. Knowledge Managers support development of KM systems by designing and implementing SharePoint process improvement solutions
  • aligning processes and technology to enable information sharing
  • shaping workflows and processes with peripheral databases, content management, and records management systems
  • compiling reports on performance, usage metrics, and future requirements
  • and disseminating intelligence products across separate networks and portals
  • Publish analysis and assessments of the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG)
  • Facilitate the KMWG and enable collaboration by disseminating information to individuals or groups
  • Publish KMWG minutes and recommendations for the next meeting to the SharePoint KM portal and in email to Government personnel
  • Conduct surveys and interviews to increase the effectiveness of information sharing within and outside of the organization, as well as vertically and laterally
  • Ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans
  • custom workflows and site themes
  • SharePoint content management with Microsoft Office applications
  • and transfer of content from shared drives and other repositories to SharePoint
  • Provide status updates on actual vs. planned task progress made
  • schedule status, surveys/interviews conducted
  • meetings attended
  • issues and recommendations
  • Review operations files, analyses, and operational data queries to provide CI Operations Trends and Strategic Communications support and articulate operational leads, gaps, vulnerabilities, and trends

Requirements:

  • Minimum 12 years’ relevant knowledge management experience
  • with a portion of the experience within the last 2 years
  • Must have Security Plus certification
  • Must have completed a Site Collection Administration training course equivalent to Microsoft MS55033
  • US government clearance: Current Top Secret/SCI

Nice to have:

  • Masters’ degree in relevant field or bachelor’s degree with additional 5 years of experience, for a total of 17 years
  • Proficient with Microsoft Office
  • AI literacy
What we offer:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Amentum - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Knowledge Manager Analyst

Knowledge Management Analyst

The Knowledge Management (KM) Analyst is responsible for the health, accuracy, a...
Location
Location
United States , Pataskala
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment
  • Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower)
  • Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making
  • Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content
Job Responsibility
Job Responsibility
  • Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates
  • Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate
  • Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content
  • Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements
  • Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality
  • Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates
  • Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base
  • Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection
  • Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction
What we offer
What we offer
  • You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies
  • Support for your individual development plus opportunities for career mobility within our family of brands
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
  • Medical, dental, vision insurance & 401(K)
  • Employee Assistance Program (EAP)
  • Time off – paid time off & holidays
  • Fulltime
Read More
Arrow Right

Business Analyst / Product Manager

Orangesoft is looking for a Business Analyst / Product Manager who combines hand...
Location
Location
Salary
Salary:
Not provided
orangesoft.co Logo
Orangesoft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of work as a Business Analyst/Product Manager
  • Experience in iOS, Android and Web development healthcare projects
  • Good knowledge of HIPAA and other healthcare regulations
  • Product management mindset
  • Knowledge of product management techniques
  • Strong knowledge of different tools and techniques (lean canvas, user story mapping, etc.)
  • Experience in pre-sales activities
  • Strong management and communication skills
  • Knowledge of agile processes and principles
  • Advanced level of English
Job Responsibility
Job Responsibility
  • Elicit, analyse, and verify business requirements
  • Shape the product vision for MVPs
  • Gather, define and document functional and non-functional requirements
  • Facilitate collaboration between business and technical stakeholders
  • Apply product management techniques
  • Support team during development stage
  • Handhold the testing team and represent end-users in the UAT phase
  • Participate in pre-sales activities: lead the calls with the potential clients, set up and manage the estimate process, participate in proposal presentations
What we offer
What we offer
  • Flexible work schedule
  • Hardware and additional accessories
  • 20 vacation days + 12 paid days off
  • Knowledge-sharing sessions every week
  • Buddy and curatorship programs
  • Medical Care Package
  • HR Referral program
  • Gifts for anniversaries
Read More
Arrow Right

Program Management Analyst

The Third Party Management Program Execution provides operational support, proce...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8+ years of working experience in financial services / Banking industry
  • Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
  • Knowledge of third-party management risk and control methodologies and best practices
  • Team management skills preferred
  • Supply chain management experience preferred
  • Bachelor’s degree required
  • Master’s Degree preferred
  • Professional Qualifications including CA/ICWA/ACS etc
Job Responsibility
Job Responsibility
  • Execute day-to-day activities in support of Citi’s Third-Party Management Program
  • Implement key, standardized processes related to compliance with Citi’s policies and standards
  • Guide internal stakeholders
  • Monitor the timely and effective completion of activities related to Third Party lifecycle
  • Ensure data accuracy for the reporting of third-party related metrics
  • Improve current processes and share best practices with management team
  • Participate in team meetings to analyze documentation and processes
  • Assist management in gathering data and information
  • Provide guidance to junior TPU analysts
  • Verify third parties’ policies and procedures compliance
What we offer
What we offer
  • Best-in-class benefits
  • Equal opportunity and affirmative action employer
  • Fulltime
Read More
Arrow Right

Program Management Analyst

The Program Management Analyst - C10 will be responsible for executing day-to-da...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8 years of working experience in Financial services / Banking industry with strong knowledge of banking regulatory requirements
  • Preferred 3+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
  • Knowledge of third-party management risk and control methodologies and best practices
  • Bachelor’s degree required
  • Master’s degree or any other equivalent is preferred
Job Responsibility
Job Responsibility
  • Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
  • Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third Party Management requirements and set up periodical review meeting with all the stakeholders
  • Execute various third party risk assessment controls as identified by the Third Party Risk Assessment Process and provides guidance to TPU Process Analysts on process execution
  • Verify if all critical data fields are captured accurately while onboard the suppliers into Master supplier database and Payment systems
  • Ensure that all suppliers are screened against the Negative/SDN list on a periodic basis and any positive matches are escalated to senior management
  • Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to senior management
  • Partner with Sourcing and Business and provide approval to sign the contract once all Due diligence activities are completed and gaps if any are remediated
  • Undertake onsite Reviews and Video conferencing sessions with Third Parties to perform Risk Management activities
  • Review the contractual terms and conditions agreed between Citi and third party and perform controls checks to ensure that all contractual obligations are met by the third party
  • Perform Quality Check on the control assessments performed by TPU Risk Analyst I&II and provide guidance to the Analysts on performing assessments in line with policies and procedure
  • Fulltime
Read More
Arrow Right

Program Management Analyst

The Third Party Management Program Execution provides operational support, proce...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8+ years of working experience in financial services / Banking industry
  • Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
  • Knowledge of third-party management risk and control methodologies and best practices
  • Team management skills preferred
  • Supply chain management experience preferred
  • Bachelor’s degree required
  • Master’s Degree preferred
  • Professional Qualifications including CA/ICWA/ACS etc
Job Responsibility
Job Responsibility
  • Looks for ways to improve the current process and share best practices with management team
  • Participates in team meetings to analyze documentation and processes to ensure risks and control points are properly addressed
  • Assists management group in gathering data and information for supervisors reporting and to take ownership of specified projects and tasks
  • Demonstrate Strong knowledge about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc)
  • Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements and set up periodical review meeting with all the stakeholders
  • Facilitating and coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
  • Provide guidance to junior TPU analysts on the process execution
  • Act as Level 2 Reviewer in the team and guide the team members as needed
  • Verify if third parties’ policies and procedures are compliant to Citi’s policies and procedures
  • Identify and report gaps if any, to senior management
  • Fulltime
Read More
Arrow Right

IT Business Analyst – Transportation Management

The Solution Delivery Organization is fully aligned with ADM’s enterprise proces...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
adm.com Logo
ADM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Systems, Business or related field, with 5+ years of experience in IT or business process roles.
  • Strong understanding of Transportation Management processes (planning, execution, carrier management, freight visibility), and familiarity with major TM solutions.
  • Ability to interact professionally with all levels of the organization.
  • Demonstrated ability to meet deadlines and work under pressure.
  • Ability to work occasional weekends, holidays or overtime when necessary.
  • Willingness to travel to support business objectives.
  • Ability to work independently and in multicultural teams.
  • Strong analytical, organizational, time-management, facilitation and process-management skills.
  • Excellent written, verbal and interpersonal communication skills for both technical and non-technical audiences.
  • Ability to adapt to fast-paced environments, reprioritize, and handle evolving assignments.
Job Responsibility
Job Responsibility
  • Partner with Product Owners, business representatives and Solution Delivery team members during preliminary investigations for new solutions, ensuring clear requirements gathering, data analysis and evaluation of solution options.
  • Support business case development by providing process and functional expertise to define expected business outcomes.
  • Contribute to the design and revision of processes following enterprise governance standards.
  • Understand cross-process and cross-functional dependencies while designing, developing and implementing TM solutions.
  • Prepare documentation for key project phases, including requirement gathering, discovery, development and delivery.
  • Collaborate with Solution Architects to translate strategy documents into actionable roadmaps and participate in regular roadmap reviews.
  • Work closely with other IT delivery teams to ensure efficient end-to-end solution deployment.
  • Collaborate with external vendors (software, applications, tools) to clarify business requirements and support system analysts in building functionalities.
  • Support roadmap execution for implementation projects, ensuring alignment with stakeholders and service delivery teams.
  • Maintain high visibility on solution and service delivery activities through updates, meetings and communication with team leads.
Read More
Arrow Right

Program Management Analyst

The Third Party Management Program Execution provides operational support, proce...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8+ years of working experience in financial services / Banking industry
  • Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
  • Knowledge of third-party management risk and control methodologies and best practices
  • Team management skills preferred
  • Supply chain management experience preferred
  • Bachelor’s degree required
  • Master’s Degree preferred
  • Professional Qualifications including CA/ICWA/ACS etc
Job Responsibility
Job Responsibility
  • Execute day-to-day activities in support of Citi’s Third-Party Management Program
  • Implement key, standardized processes related to compliance with Citi’s policies and standards
  • Guide internal stakeholders
  • Monitor the timely and effective completion of activities related to Third Party lifecycle
  • Ensure data accuracy for the reporting of third-party related metrics
  • Improve current processes and share best practices with management team
  • Participate in team meetings to analyze documentation and processes
  • Assist management group in gathering data and information
  • Provide guidance to junior TPU analysts
  • Verify third parties’ policies and procedures compliance
  • Fulltime
Read More
Arrow Right

Wealth Management Analyst

We are seeking a Wealth Management Analyst to join our large advisory team in th...
Location
Location
United States , Cincinnati
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of professional experience in investment management, either as a portfolio manager or equity/fixed income analyst
  • CFA charter holder (or actively pursuing) and/or MBA preferred
  • Series 7 and 66 licenses are required
  • Proficiency in Microsoft Office products, particularly Excel, is required
  • Strong analytical and critical reasoning abilities
  • In-depth knowledge of fundamental equity and fixed income research methodologies
  • Exceptional oral and written communication skills, with the ability to effectively collaborate within a team
  • High attention to detail, with the ability to meet tight deadlines and manage complex situations under pressure
Job Responsibility
Job Responsibility
  • Manage equity and fixed income investment portfolios for the advisory team with a focus on performance and alignment with strategic objectives
  • Conduct in-depth research and analysis of both existing and potential portfolio holdings using fundamental methodologies
  • Provide ongoing updates on market, economic, and portfolio performance to the investment committee and collaborate on the development of strategic investment direction
  • Execute equity and fixed income trades across all managed accounts in compliance with policies and guidelines
  • Partner with the investment committee and portfolio management team to ensure the seamless implementation of investment strategies
  • Occasionally support client and prospect meetings by delivering insights into market and portfolio performance
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy