Knowledge Management Research Systems Analyst Job at McCarter & English (Newark)

Job Description

McCarter & English LLP is seeking a Knowledge Management Research Systems Analyst who may be based in our Newark office. The salary range for this position is $90,000 – $100,000 annually, depending on experience. If you have the appropriate experience, we invite you to consider joining our team. Please send your resume and cover letter to the attention of Christine Lydon, Esq., at recruiting@mccarter.com.

Job Responsibility

Conduct high-level complex research for attorneys and clients in all offices
Establish actionable intelligence alerts for attorneys
Oversee the department’s resource management system and ensure all research resources are accessible to the firm
Support the firm’s knowledge management initiative by actively investigating and implementing new technologies to support the practice of law
Maintain practice-specific resources and build out the firm’s intranet
Participate in special projects as needed
Deliver in-depth research analysis to support client matters
Use independent judgment to identify issues and determine best resources to provide timely, accurate and cost effective research
Analyze, summarize, and customize results to meet the specific requirements of the requestor
Establish actionable intelligence alerts for attorneys on clients, potential clients, cases and other practice or industry-specific topics
Foster strong working relationships with colleagues, outside libraries, vendors and associations to ensure prompt service
Prioritize multiple research projects while balancing tight deadlines, availability of resources and cost restrictions
Track time for client billing purposes
Oversee the department’s resource management system, SIMA, to ensure accurate records for the firm’s research collection
Conduct detailed interviews with attorneys in order to understand and clarify the subject, scope and purpose of the requestor’s information need
Ensure end-users are able to search, find and access information through the intranet
Evaluate the quality, authenticity, accuracy and cost of research tools and new technology to be used in meeting the knowledge management and research needs of attorneys across all offices
Work closely with the KM Research Coordinator to ensure the management of and access to resources is streamlined and efficient across all offices
Attend CLEs, seminars, webinars, conferences and other training sessions and read professional news, blogs, and journals to keep abreast of new developments in KM and Research resources, systems and practices
Participate in special projects and provide backup and overflow services as needed

Requirements

Master’s Degree in Library Science or equivalent
Minimum 3-5 years’ experience in a law firm library or corporate law library environment
Familiarity and experience with a variety of KM & research tools, including but not limited to HighQ, Quest, Research Monitor, SharePoint, Smartsheet, SIMA, Westlaw, Lexis, Drafting Assistant, Practical Law, Pacer, Intelligize, D&B, Bloomberg, Vital Law, Courthouse News, Courtlink, Derwent, Docket Navigator, Accurint
Fluent in the use of Word, Excel and PowerPoint
Ability to allocate and use time effectively to manage schedules, priorities, and deadlines
Excellent attention to detail, organization, problem-solving skills
Demonstrates the ability to exercise independent judgment and self-direct
Outstanding communication skills that enable clear, concise oral and written communication
High level of customer service
Ability to handle a fast-paced environment and adapt to changing priorities
High sense of responsiveness to be able to answer routine and urgent requests
Ability to work in research rotation hours of 10 am to 6 pm one or two days per week
Ability to work with vendors, attorneys and other users to troubleshoot resource issues

What we offer

Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage
Eligibility for discretionary bonus

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