CrawlJobs Logo

Knowledge Management Product Advisor

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Canada , Mississauga

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

88240.00 - 132360.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The KM Product Advisor provides consultation to the business to drive performance outcomes and value through impactful knowledge management content and solutions. They help manage work volumes, monitor SLA adherence, and support work prioritization in partnership with USPB stakeholders when appropriate. The KM Product Advisor helps shape and govern adherence to KM processes, tools, and work methodologies. This position will report directly to an LXD Capability Manager.

Job Responsibility:

  • Provide support to knowledge management process, throughout the request cycle, with business interactions
  • Provide direction and strategic insights to the Knowledge Management team and help remove environmental obstacles that impede work execution
  • Appropriately assess risk decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, and applying sound ethical judgment
  • Manage work volumes, monitor Service Level Agreements (SLA) adherence, and help to prioritize work for KM deliverables
  • Execute knowledge management processes such as capacity planning, internal reporting, and data analysis
  • Support onboarding of new KM business to KM technology platforms
  • Build and maintain strong relationships across Citi Learning and with existing or new business stakeholders, up to director level

Requirements:

  • Excellent leadership, negotiation, influencing, and conflict management skills
  • Ability to collaborate and influence in a complex environment: motivating and leading others through change
  • Adept at networking, consulting, and building relationships with all levels of management and staff
  • Excellent listening and interpersonal skills
  • Excellent written and oral communication skills, with demonstrated experience/skill in communicating with various levels of business leadership
  • Participation in large scale learning projects (Agile and Waterfall)
  • Ability to work independently and identify information and/or resources needed to complete assignments
  • Ability to work in a virtual team environment, across multiple time zones and countries
  • Intermediate Excel skills
  • Bachelor’s/University degree or equivalent experience

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Knowledge Management Product Advisor

Technical Project Management Advisor

Our Regulatory Engineering team thrives on the challenge of operating in a compl...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
dell.com Logo
Dell
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires 5+ years of related experience with a Bachelor Degree
  • Knowledge on compliance, especially in Safety, EMC, Wireless, Telecom and Environmental (e.g. Energy, Material, ECO Labels, Accessibility, Repairability, Packaging and etc.) legislation programs is a plus
  • Applies broad expertise and knowledge in highly specialized fields or several related disciplines
  • Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways
  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles
  • Requires conceptual thinking to understand advanced issues and implications
  • Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause
  • Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues
  • Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
  • Accountable for results, which may impact the entire function
Job Responsibility
Job Responsibility
  • Manages projects, or specific activities related to projects within given constraints of scope, schedule, budget, and quality through the duration of the project
  • Allocates work among team members and provides guidance on a regular basis
  • Conducts periodic reviews to ensure project is on track and conducts post-project reviews
  • Ensures all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis
  • Utilizes relevant project management tools, systems, and applications
  • Work closely with the team’s Scrum Master, AI ML engineers, Product Compliance Engineers, global Agency Relations Managers, Corporate IT teams and etc on projects deliverables and schedules
  • Defines supporting and driving process improvements
What we offer
What we offer
  • Comprehensive Healthcare Programs
  • Award Winning Financial Wellness Tools and Resources
  • Generous Leave of Absence for New Parents and Caregivers
  • Industry Leading Wellness Platform
  • Employee Assistance Program
Read More
Arrow Right

Customer Relations Advisor

Customer Service Advisor role in Northampton, responsible for handling customer ...
Location
Location
United Kingdom , Northampton
Salary
Salary:
12.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies
Job Responsibility
Job Responsibility
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies
  • Fulltime
Read More
Arrow Right

Manager, Annuity Product Specialist Team

This role leads the annuity product specialist team and coordinates with other f...
Location
Location
United States , Saint Petersburg
Salary
Salary:
Not provided
raymondjames.com Logo
Raymond James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in finance or a related field
  • Minimum of six (6) years' experience in the financial services industry
  • Existing knowledge on the strategies and products offered on the insurance solutions annuity platform
  • SIE required
  • Series 7 required
  • Life & Variable Annuities License required
  • Advanced knowledge to lead associates that educate financial advisors on multiple investment products
  • Knowledge of packaged insurance, annuity and investment products and securities markets
  • Knowledge of concepts, practices, and procedures of product development and management in a financial services/broker-dealer environment
  • Knowledge of principles of banking and finance and securities industry operations
Job Responsibility
Job Responsibility
  • Manage a team of product specialists to define and/or adapt financial product offers to meet the needs of a market segment or customer
  • Lead the annuity product specialist team and coordinate with other functional teams to provide clients with a platform of packaged product investment solutions
  • Acquire and maintain product & strategy knowledge to inform advisors and clients on products and services
  • Participate in various product related initiatives including marketing, product development, and service initiatives
  • Represent the Raymond James platform in meetings with advisors, clients, and product partners
  • Demonstrate a commitment to creating an environment consistent with the firm's core values
  • Lead the internal product support teams responsible for educating advisors and clients
  • Assist the Director, Internal Institutional Annuity Distribution in the management of the Internal Annuity Consultant team
  • Transfer product knowledge and expertise by communicating with and educating other teams
  • Represent Insurance Solutions in recruiting "home office visits" and client visits
  • Fulltime
Read More
Arrow Right

Citigold Client Advisor

The Citigold Client Advisor is a trusted partner to emerging affluent and high-n...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 to 4+ years of experience in wealth management or a related field, serving affluent and high-net-worth clients in Singapore
  • strong local market knowledge and experience advising clients with wealth, retirement and legacy planning needs
  • demonstrated success in business development, client acquisition, and relationship deepening
  • robust understanding of investment products, wealth strategies, and financial planning tools
  • excellent interpersonal, analytical, and communication skills
  • ability to work both independently and as part of a collaborative team
  • mandatory certifications required for advising on financial products in Singapore
  • willingness to travel locally for client engagement when necessary.
Job Responsibility
Job Responsibility
  • Design and implement tailored financial strategies that include investment management, retirement planning, legacy and estate planning, tax optimization, and risk mitigation
  • cultivate deep, long-term relationships with emerging affluent and high-net-worth individuals
  • drive portfolio expansion through proactive prospecting, referrals, and leveraging Citi’s global platform
  • partner with internal specialists to deliver integrated, end-to-end financial solutions
  • stay current with market trends, investment opportunities, and regulatory changes
  • organize exclusive client events to enhance engagement and deliver valuable market perspectives
  • ensure full compliance with KYC/AML, regulatory, and internal policies.
What we offer
What we offer
  • Global benefits designed to support well-being, growth, and work-life balance.
  • Fulltime
Read More
Arrow Right

Margin and Collateral Product Owner

This role will involve participating in the technology product lifecycle, aligni...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in product companies as product owner/manager
  • experience delivering strategic change programs spanning multiple years in a fast-paced financial product company
  • adept in agile practices and strong ability to develop, manage and continuously prioritize backlog
  • product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus
  • energetic, flexible, collaborative, and proactive
  • strong, influential communicator who is articulate and concise
  • strong risk management and control mindset
  • self-reliant, good problem solver, results-oriented
  • ability to establish and build trust with professionals throughout the business as an advisor, and business partner
  • strong awareness of both external and internal best practice perspectives
Job Responsibility
Job Responsibility
  • Collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements
  • align with the vision for the team’s product and maintain the cohesive vision throughout the SDLC process
  • create a product roadmap based on this vision
  • manage the product backlog and prioritize tasks based on challenging and often competing requirements
  • actively participate in stages of the technology product creation, including formulation and definition of systems scope, objectives, and necessary system enhancements
  • monitor and evaluate product progress at each stage of the process
  • identify and communicate risks and impacts and propose risk mitigation options
  • consult with business clients to determine system functional specifications
  • partner with multiple management teams to meet organizational objectives
  • evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • discretional annual performance-related bonus
  • private medical insurance packages
  • employee assistance program
  • pension plan
  • paid parental leave
  • special discounts for employees, family, and friends
  • access to learning and development resources.
  • Fulltime
Read More
Arrow Right

Citigold Client Advisor

The Citigold Client Advisor is a trusted partner to emerging affluent and high-n...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in wealth management or a related field, serving affluent and high-net-worth clients in Singapore
  • Strong local market knowledge and experience advising clients with wealth, retirement and legacy planning needs
  • Demonstrated success in business development, client acquisition, and relationship deepening
  • Robust understanding of investment products, wealth strategies, and financial planning tools
  • Excellent interpersonal, analytical, and communication skills
  • Ability to work both independently and as part of a collaborative team
  • Mandatory certifications required for advising on financial products in Singapore
  • Willingness to travel locally for client engagement when necessary
  • Bachelor’s degree from an accredited institution
Job Responsibility
Job Responsibility
  • Design and implement tailored financial strategies that include investment management, retirement planning, legacy and estate planning, tax optimization, and risk mitigation
  • Cultivate deep, long-term relationships with emerging affluent and high-net-worth individuals
  • Serve as their primary advisor by understanding life goals, financial needs, and generational aspirations
  • Drive portfolio expansion through proactive prospecting, referrals, and leveraging Citi’s global platform
  • Conduct regular reviews to ensure client strategies evolve with changing needs
  • Partner with internal specialists to deliver integrated, end-to-end financial solutions
  • Stay current with market trends, investment opportunities, and regulatory changes
  • Translate insights into actionable advice that supports clients’ wealth goals
  • Organize exclusive client events to enhance engagement and deliver valuable market perspectives
  • Ensure full compliance with KYC/AML, regulatory, and internal policies
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • More traditional learning
  • Opportunity to give back and make a positive impact through volunteerism
  • Fulltime
Read More
Arrow Right
New

EPM Specialist Advisor

The EPM Specialist Advisor will be responsible for leading the design and implem...
Location
Location
India , Chennai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in enterprise Endpoint Management and Mobile Device Management services
  • Expert knowledge of Microsoft Endpoint Manager (Config Manager, Intune)
  • Expert knowledge of VMware Workspace ONE
  • Advance level of knowledge about Intune/SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway
  • Deep knowledge in Inventory Management, Software distribution, Patch Management, using Configuration Manager and Intune
  • Knowledge in Infrastructure Management using SCCM and co-management
  • Very sound knowledge on various Imaging engines and Windows 10 imaging technology
  • Able to develop custom deployment scripts
  • VBS, batch, PowerShell
  • Understanding on Package server, Task server, server concepts
Job Responsibility
Job Responsibility
  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE
  • Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
  • Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization
  • Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis
  • Define MDM architecture standards, security baselines, and governance models
  • 24/7 support for any server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune
  • Interfaces with customer and account-based teams on projects
  • Performs complex troubleshooting activities and acts as a mentor for team providing technical insights, developing product knowledge and best practices
  • Provides 3rd-level technical support in resolving internal and customer technical issues
  • Fulltime
Read More
Arrow Right

Automotive Service Advisor

We are looking for a Service Advisor with over 2 years of experience to join our...
Location
Location
United States , Clayton
Salary
Salary:
55000.00 - 80000.00 USD / Year
meineke.com Logo
Meineke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least two years of experience as an automotive service writer or service advisor is required
  • Excellent communication and customer service abilities
  • Working knowledge of automotive parts, products, and services
  • Proficiency in using POS systems and inventory management software
  • Fleet Customers Management Experience
  • Third Party Financing Experience
  • High school diploma or GED required
  • Valid state-issued driver’s license and clean driving record are required
Job Responsibility
Job Responsibility
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the store
  • Manage the flow of service paperwork, including manuals, invoices, repair orders, and maintenance records
What we offer
What we offer
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Life, Vision and Dental Insurance
  • Fulltime
Read More
Arrow Right