Knowledge Management Content Manager Jobs

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

Canada , Virtual

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert and point of contact for LHH content tech stack (Loopio and Seismic)
Develop best practices and training for Sales Enablement & OMT functions
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content

What we offer

Growth opportunities within human resources global leader
Priority on learning to stay agile in competitive business environment
Open-minded environment where people spark new ideas and explore alternatives

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

United Kingdom , Virtual

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience using PPT effectively in producing sales materials
Advanced level capabilities in MS Teams/SharePoint, SalesForce, AI and emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with Go-to-market team, marketing, sales and subject matter experts
Lead sales content strategy, taxonomy, quality and innovation including technology use
Manage team of content and knowledge specialists
Develop and maintain repository of knowledge and content assets
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as content ambassador to wider sales organization
Monitor sales materials and content usage across tech stacks

What we offer

Flexible working model
Private medical insurance (PMI)
Group personal pension plan
Career support for family and friends
25 working days paid holiday with opportunity to buy extra days off
Growth opportunities within human resources global leader
Learning opportunities
Open-minded environment

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

United States , Virtual

Salary:

97000.00 USD / Year

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries (preferably Professional or Business Services)
Experience in management of sales content tech-stack and maximizing its usage and effectiveness
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Personal passion for content
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content
Monitor sales materials & content usage across all tech stacks

What we offer

Bonus
Medical insurance
Dental insurance
Vision insurance
Term life and AD&D insurance
Short-term and long-term disability
Additional voluntary benefits
Commuter benefits
Wellness plans
401k plan or non-qualified deferred compensation plan

Fulltime

New

Bilingual Content Management Specialist

Are you looking for a challenging role where you will have the opportunity to ha...

Location

Canada , Montreal

Salary:

34.48 CAD / Hour

Randstad

Expiration Date

December 28, 2025

Requirements

Excellent written and verbal communication skills
Critical thinking and autonomy: self-starter, proactive, ability to identify cause and effect, suggest logical next steps based on objectives
Strong organization skills and attention to detail: ability to keep track of content changes across multiple teams, stakeholders, regions, and identify minor gaps or mistakes
Analytical skills with the ability to interpret data and provide actionable insights
Ability to work collaboratively in a fast-paced environment
Bilingual French/English

Job Responsibility

Collaborate with cross-functional teams globally to help capture, catalogue, and govern knowledge
Utilize content management systems (CMS) to review, publish and keep content up to date efficiently
Write and edit complex information into clear, usable content when needed (i.e., policies, processes, reference guides)
Drive application of content standards across various platforms, ensuring accuracy and alignment with guidelines for each copy
Analyze content performance metrics and provide insights to improve Knowledge Management strategy

What we offer

Long term contract
Possibility of Extension
Opportunity to gain valuable experience
Global opportunities for professional growth and development

Fulltime

!

New

Knowledge Management Analyst

The Knowledge Management (KM) Analyst is responsible for the health, accuracy, a...

Location

United States , Pataskala

Salary:

Not provided

Ann Taylor

Expiration Date

Until further notice

Requirements

2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment
Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower)
Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making
Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content

Job Responsibility

Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates
Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate
Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content
Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements
Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality
Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates
Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base
Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection
Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction

What we offer

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Sales Content & Knowledge Specialist

We’re looking for a strong writer and editor who’s passionate about crafting cle...

Location

United Kingdom

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Strong experience writing and editing sales or proposal content (e.g. RFPs, pitch decks, client presentations)
Excellent written English with the ability to tailor messaging to different audiences and sales scenarios
Strong PowerPoint skills – ability to design and refine client-facing slides (not just internal decks)
Comfortable working with content management platforms such as Loopio, Seismic, or SharePoint
Ability to manage multiple content projects and deadlines in a fast-paced, global environment
Strong stakeholder collaboration skills – especially working with SMEs and senior sales leaders
Highly organized and detail-oriented, with good judgment around brand, tone, and message alignment

Job Responsibility

Write, edit, and refine persuasive sales content for use in proposals, presentations, RFPs, and other sales materials
Collaborate with SMEs and sales teams to gather input and shape compelling client-focused narratives
Maintain and update a central library of approved content using tools like Loopio, Seismic, and SharePoint
Evolve and enhance sales templates, decks, and visual toolkits to reflect current messaging and brand standards
Build and maintain a strong library of case studies and proof points across services, industries, and geographies
Provide editing, proofreading, and messaging feedback on live bid materials, ensuring consistency, clarity, and impact
Support quality control on key bids and sales presentations, reviewing structure, tone, and visual alignment
Train and coach internal sales and opportunity management teams on sales writing best practices (e.g. tone, structure, storytelling)
Upload and organize final content in internal platforms, ensuring materials are easy to find and use across global teams
Help communicate new content and updates to the broader sales organization to drive adoption

What we offer

Growth opportunities within a HR Solutions global leader
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Additional benefits including PTO, Paid Holidays, and more

Fulltime

Senior Content Manager

The Content Management organization at Hogarth is responsible for publishing cre...

Location

United States , Sunnyvale

Salary:

100000.00 - 143450.00 USD / Year

Hogarth

Expiration Date

Until further notice

Requirements

5+ years experience working on web production teams
2+ years team and people management experience
Experience with localization and managing content for a global audience, using a CMS
Deep knowledge of how content management and other related system processes work
Knowledge of HTML, XML, JSON, and enterprise CMS
Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
Demonstrated success in business process improvement and re-engineering
Demonstrated experience in assessing and optimizing team resources and time commitments, with an eye to increasing productivity and reducing costs
Proven ability to manage ambiguity effectively
Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment

Job Responsibility

Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance
Ensure the quality of deliverables to client
Collaborate cross-functionally and proactively with internal and external teams
High attention to communication standards
Work with developer teams to plan page structures and agree upon project approaches
Lead multiple projects with the support of the team
Manage a team of Content Managers and other individual contributors across multiple projects, taking responsibility for meeting deadlines, driving quality and accuracy, estimating project resourcing, and overall performance of the team
Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
Build strong partnerships and increase satisfaction with our client by providing support, intelligent recommendations, and operational efficiencies
Work within the content management org to improve documentation and training

What we offer

competitive benefits package

Fulltime

Content & Knowledge Associate

Knowledge that Empowers: Build and maintain resources that help teams and custom...

Location

India , Hyderabad

Salary:

Not provided

Optmyzr

Expiration Date

Until further notice

Requirements

detail-oriented and enjoy organizing information
great communication skills- fluent in both written and spoken English
can write clearly and follow tone/style guidelines
like spotting inconsistencies or gaps in instructions and fixing them
fresh graduates or up to 2 years of experience
prefer working behind the scenes to make things clearer and smoother
curious about how SaaS products work (bonus if you've worked with one before)
comfortable asking questions and collaborating with teammates in different time zones
based in Hyderabad or are willing to relocate

Job Responsibility

Draft and update help center articles, FAQs, and internal guides under guidance
Assist with Spanish-English translations for product content (if applicable)
Run spelling, link, and formatting checks
flag outdated or inconsistent content
Organize and maintain internal documentation for quick retrieval and updates
Tag and file customer-facing content (docs, videos) to match tone and structure standards
Flag trends in support tickets or recurring questions and suggest new content ideas
Tag and surface support chats/emails/calls for internal quality review samples
Help coordinate internal learning sessions
take notes and prep materials

Knowledge Management Content Manager

Barbaricum

Location:
United States , Fort Leavenworth, Kansas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 23, 2025

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