Knowledge Management and Learning Partner Job at Sunrun (Lehi)

Senior Machine Learning Manager

At Atlassian, we are seeking a Senior Machine Learning Manager to lead our Knowl...

Location

United States , San Francisco

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience managing machine learning engineering teams
Proven track record of building and scaling machine learning models in business applications using large datasets
Experience with knowledge graph technologies, search algorithms, or conversational AI is a plus
Strong technical expertise in machine learning, data science, and system design
Excellent communication skills to explain complex concepts to diverse audiences
Agile mindset with a focus on iterative development and continuous improvement
A Master’s or PhD in Computer Science, Mathematics, Statistics, or a related field.

Job Responsibility

Oversee a team of machine learning engineers, fostering a culture of innovation, collaboration, and excellence
Mentor and coach team members on best practices, technical skills, and career development
Hire, onboard, and retain top talent to build a high-performing team
Manage the end-to-end machine learning lifecycle, including data collection, preprocessing, model development, deployment, and monitoring
Research and implement novel machine learning techniques to improve the performance, scalability, and robustness of search, chat, and agent systems
Collaborate with product managers, data scientists, and other stakeholders to align machine learning solutions with business goals
Define and execute the vision and strategy for the Knowledge Graph Team
Influence the strategic direction of machine learning initiatives across Atlassian's products
Ensure timely delivery of high-quality solutions that meet customer needs
Work closely with the AI platform team, federated product teams, and other engineering teams to integrate machine learning solutions seamlessly

What we offer

Health coverage
Paid volunteer days
Wellness resources.

Fulltime

Call Center Knowledge Management Specialist

In this unique role, you will be collaborating with many partners within the bus...

Location

United States , Baltimore

Salary:

56778.00 - 82328.25 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum of High School diploma, GED, or equivalent education
Minimum 3 years of experience working with communication
Minimum 2 years in Learning & Development platform/software implementation and utilization
Experience presenting and leading in front of local management and global partners
Strong consultation and communication skills, especially in written and verbal presentation
Strong stakeholder management skills
Experience working in a call center in a role that disseminates information internally to ensure all members of the team have accurate information
Worked with customers to understand their information in connection to omnichannel shopping experiences
Ability to write information in a customer-facing way
Passionate about understanding customer behavior and needs, and designing a unique remote experience that exceeds customer expectations

Job Responsibility

Ensure local translation of knowledge content, assuring cultural relevance, in order to secure accessible knowledge for customers and co-workers
Maximize potential and quality of natural language self-serve tools (i.e. Chatbot) to improve effectiveness and quality of service delivered
Provide the country Call Center team with internal specific communications, e.g. newsletters, local business plan, in order to ensure involvement and engagement among local co-workers
Identify the learning needs for co-workers, together with Quality Specialists, in order to enable continuous learning and development
Ensure, in collaboration with People & Culture, and Resolutions and Sales Specialists, local learning design as well as planning and coordinating learning deliveries, in order to enable qualitative and efficient trainings
Ensure collaboration with group Customer Knowledge Specialists and country Leadership & Competence to secure that local knowledge base is relevant
Review knowledge additions from Sales/Resolutions Specialists in order to secure knowledge standards are followed, leveraging and rewording relevant inputs for use in customer-facing knowledge sources

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Senior CSS Learning Enablement Partner

We are seeking a results-oriented Senior CSS Learning Enablement Partner to stre...

Location

United States

Salary:

121500.00 - 190350.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience in customer support, learning & development or training enablement
Program management experience strongly preferred
Experience assessing skills gaps and translating them into targeted learning solutions or development pathways
Proficient in Learning Management Systems (LMS) and developing learning content
Proven ability to build scalable processes, playbooks, and frameworks that drive adoption
Strong cross-functional collaboration and stakeholder influence skills
Data-driven mindset with experience using metrics to measure program effectiveness and inform continuous improvement
Excellent verbal and written communication skills, including the ability to engage diverse audiences and simplify complex concepts
Comfortable working in fast-paced, ambiguous environments

Job Responsibility

Partner with CSS leadership and business stakeholders to design and deliver enablement programs that strengthen team capabilities and operational effectiveness
Assess skills gaps across CSS and develop targeted training, resources, and learning pathways to close them
Manage and improve the CSS knowledge base and knowledge queues, ensuring critical information is accurate, accessible, and sustainable for BAU operations
Build and scale frameworks, playbooks, and processes that enable consistent onboarding, development, and support across the CSS organization
Establish success metrics for enablement initiatives, track adoption and impact, and use insights to continuously improve
Communicate program goals, progress, and outcomes in clear and engaging ways, tailoring messages for different audiences

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Partner Business Manager

HPE Financial Services (HPEFS) is seeking an experienced and highly strategic Pa...

Location

United States , Chicago

Salary:

175000.00 - 411500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree required
8+ years of experience in sales or partner management at the end-user or partner level
Demonstrated success selling through or with partners in a complex, matrixed environment
Proven track record of building trusted advisor relationships and driving measurable growth with key strategic partners
Accountability
Active Learning
Active Listening
Assertiveness
Building Rapport
Buyer Personas

Job Responsibility

Serve as the subject matter expert for CDW on HPEFS offerings
Position HPEFS solutions as a foundational component of CDW's go-to-market strategy
Develop, own, and maintain strategic account plans designed to deliver sustained partner growth
Achieve assigned quota across HPEFS products, services, and asset management solutions
Drive both transactional and relationship-based selling while influencing a cross-functional team
Build, manage, and convert a robust sales funnel
Leverage HPE executive and operational resources to deepen the strategic relationship
Provide business justification, risk assessment, and ROI analysis for partner-related investments
Ensure partner compliance with legal, regulatory, and SBC requirements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Learning Transformation Consultant

Leads the strategic design, development, and implementation of innovative learni...

Location

United States , Spring

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in a related study area
15+ years' experience of working with HR Technologies and transformation
Proven track record of managing complex HR learning technology projects and initiatives
Passion for technology with strong technical aptitude
Strong relationship management skills, including partnering, consulting and conflict resolution
Deep knowledge of learning platforms and experience overseeing large Learning Management System integrations
Superior business acumen, negotiation and influence skills
Effective meeting facilitation on behalf of large internal groups, client/vendor engagements and or senior executive-level discussions
Excellent program management skills, including ability to lead large, cross-functional initiatives that impact the organization
In-depth knowledge of learning management systems, data management, and analytics

Job Responsibility

Lead complex learning transformation projects for clients
Conduct needs assessments, requirements gathering, gap analyses to identify learning opportunities aligned with business objectives
Design and deliver scalable learning strategies and change management initiatives
Partner with IT to ensure seamless integration of HRIS learning solutions with downstream systems
Serve as a trusted advisor to clients, providing thought leadership on learning trends, technology adoption, migration strategies, security and reporting
Facilitate technical demonstrations and training sessions for internal and external partners
Stay current with industry learning trends, emerging technologies and best practices in HRIS and organizational learning
Lead the architectural vision and strategy for HR learning technology, aligning initiatives with business objectives and human-centered design principles
Drive continuous improvement and innovation in HR technology solutions
Solve complex problems creatively and implements effective strategies to achieve desired outcomes

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Senior Partner Enablement Readiness Manager

The Partner Enablement Readiness Manager acts as a strategic consultant to the b...

Location

United States

Salary:

126900.00 - 198575.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Build and maintain a multi-quarter enablement strategy
Develop strong, consultative relationships with stakeholders
Drive alignment among stakeholders with differing priorities
Conduct regular needs analyses
Design enablement programs that are multi-modal
Leverage change management tactics and champion networks
Qualify incoming partner enablement requests
Conduct Quarterly Business Reviews (QBRs)
Establish clear success metrics
Create detailed project plans for all enablement activities

Job Responsibility

Act as a strategic consultant to the business
Develop and execute enablement strategies that empower our partner ecosystem
Identify, prioritize, and deliver targeted learning solutions
Enable partners to confidently sell our solutions and drive mutual growth
Build strong relationships and leverage deep partner acumen
Translate business priorities into impactful and measurable enablement programs
Equip partners with the knowledge, skills, and resources needed to drive productivity, accelerate revenue, and strengthen customer outcomes
Ensure enablement programs are widely adopted, scalable, and recognized as key drivers of partner and business growth

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Senior Manager, Operations Knowledge Systems & Process Design

This isn't traditional knowledge management. You're building the operating syste...

Location

United States , Nashville

Salary:

Not provided

Checkr

Expiration Date

Until further notice

Requirements

7+ years of experience in operations, process improvement, knowledge management, or related fields
3+ years leading teams or complex cross-functional initiatives
Demonstrated expertise in business process design, mapping, and optimization (Lean, Six Sigma, or similar methodologies)
Strong systems thinking—ability to see how knowledge, process, technology, and people interconnect
Proven ability to write clear, effective operational content that scales across audiences and channels
Data fluency: comfortable using metrics and analytics to drive decisions and measure impact
Experience building scalable solutions that work across multiple teams or functions
Excellent stakeholder management skills with ability to influence without authority
Clear, compelling communication—can translate complex systems into understandable frameworks

Job Responsibility

Design and evolve the knowledge infrastructure that powers compliance operations, customer support, and external help center content
Write and oversee the creation of content that works—clear, actionable knowledge that scales across channels and use cases
Develop and maintain structured taxonomies and leverage AI-powered approaches for organizing and surfacing unstructured content
Create systems that enable both human agents and AI systems to leverage knowledge effectively
Establish frameworks for knowledge quality, governance, and lifecycle management that scale with business growth
Map, document, and optimize cross-functional processes across compliance, support, and supply chain operations
Design processes that balance efficiency, quality, and customer experience outcomes
Build process frameworks that support continuous improvement and rapid iteration
Harness conversation analytics and AI to surface patterns, gaps, and opportunities in knowledge and process performance
Use operational data and performance metrics to identify knowledge and process gaps and translate insights into action

What we offer

Lunch four times a week
Commuter stipend
Snacks and beverages

Fulltime

Partner Experience Manager

We are looking for an innovative, results-driven Partner Experience Manager (PxM...

Location

Salary:

80000.00 - 90000.00 USD / Year

Defined

Expiration Date

Until further notice

Requirements

Self-motivated and highly organized, with a proven ability to manage responsibilities independently in a remote work environment while supporting strategic partnerships across global time zones
Bachelor’s degree in Education, Business Administration, Sales, Marketing, Communications or a related field (preferred)
Experience as an educator in the K-12 market sector
Experience in customer success or partner experience is preferred, but not required
Strong understanding of educational technology implementation, curriculum, best practices in teaching and learning, and challenges facing educational institutions
Excellent communication and presentation skills
Ability to work as part of a team in a fast-paced, dynamic environment
Displays strong skills in the areas of proactive thinking, problem-solving, and adaptability
Willingness to travel as needed to meet with partners

Job Responsibility

Cultivate Relationships Internally & Externally: Develop and maintain strong, collaborative relationships with both internal teams and external partners to advance shared goals and objectives
Communicate Openly & Effectively: Engage in transparent and timely communication to ensure all stakeholders are informed and aligned, fostering trust and mutual understanding
Positively Influence Team Performance: Proactively contribute to the partners’ success by offering support, sharing knowledge and skills, and encouraging a culture of continuous improvement focused on their goals
Provide Leadership & Inspiration: Lead by example, motivating colleagues and partners through a commitment to excellence, innovation, and ethical practices
Approach Problems with Creativity: Utilize creative thinking to develop novel solutions to challenges, encouraging a culture of innovation within the team and among partners
Apply Expertise to Empower Partners: Leverage deep industry knowledge to provide partners with insights and tools that enhance their success and satisfaction
Focus on Details that Produce Excellence: Pay meticulous attention to the finer points of projects and relationships, ensuring that all aspects meet the highest standards of quality
Take Smart and Courageous Risks: Assess opportunities and challenges thoughtfully, making bold decisions that drive progress while managing potential risks effectively
Achieve Renewal Goals: Deliver high-quality outcomes that contribute to meeting or exceeding partner renewal targets
Drive Expansion Objectives: Identify and capitalize on opportunities for growth within existing partnerships, aligning efforts with expansion goals

What we offer

Opportunities for professional growth and advancement within a leading company in the education technology sector
A dynamic and supportive work environment where innovation and creativity are encouraged
Opportunities for additional compensation through incentive and performance bonuses along with a competitive benefits package

Fulltime

Knowledge Management and Learning Partner

Sunrun

Location:
United States , Lehi ▼
San Francisco

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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Job Description:

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Job Posted:
February 20, 2026