Knowledge Consultant Job at Aurecon Group (Manila)

Manager - Strategic Learning & Knowledge Consultant

Manager - Strategic Learning & Knowledge Consultant (Hybrid). Capital One’s Card...

Location

United States , McLean; Plano; Chicago; Richmond

Salary:

122100.00 - 153300.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent certification
At least 3 years of experience in client facing consulting
At least 2 years of experience in learning or knowledge management
At least 1 year of experience in project management
At least 1 year of experience in learning and knowledge strategy

Job Responsibility

Translate strategic business objectives and intent into impactful learning and knowledge solutions and learner centered experiences
Anticipate future learning needs by staying current with design trends
Partner with Intent Owners, Ops leaders and key business stakeholders to co-create the annual strategic learning & knowledge agenda
Apply iteration, experimentation, and feedback to improve solutions
Manage project scope, timelines, and budget
Leverages learning needs analysis, prioritization, and managing the full life-cycle of learning requests
Cultivates strong stakeholder relationships, acting as a trusted advisor
Diagnoses business problems using consulting frameworks
Define success metrics upfront aligned to business KPIs
Collaborate on learner communications and external storytelling

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Junior HR Knowledge Transformation Consultant

The purpose of this role is to support the development and maintenance of the kn...

Location

Poland , Krakow

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

Experience in using MS office package (especially Word)
Understanding of shared workspace platforms (SharePoint, MS Teams, etc.)
Fluent English- B2/C1
Willingness to write simple, accurate, attractive and user-friendly communications, manuals, instructions and FAQs
Basic understanding of HTML or willingness to learn
Comfortable working with digital tools and eager to develop technical skills
Self-motivated and well-organized person
Strong communication skills and willingness to collaborate with a variety of stakeholders
Time management skills and ability to set up priorities
Several years of experience in HR.

Job Responsibility

Supporting the development, editing and formatting of HR knowledge
Building HR knowledge into the ServiceNow knowledge base
Supporting ongoing maintenance of knowledge within the ServiceNow knowledge base to ensure accuracy, consistency and compliance with standards
Maintaining internal GDO documentation (SharePoint)
Managing workload via cases within ServiceNow
Collaborating with HR knowledge owners, subject matter experts, and internal stakeholders to gather information and support content updates
Assisting in projects aimed at closing knowledge gaps or implementing updates driven by HR process changes
Contributing ideas for improving knowledge management practices and user experience within the knowledge base
Supporting broader knowledge management initiatives under the guidance of more senior team members
Additional duties regarding knowledge base or process improvements might be required

What we offer

International working environment and unique company culture fostering individual career growth and work-life balance
Personal development opportunities and training in industry-leading tools
Friendly and supportive team atmosphere
Participation in global projects and process improvements
Full-time employment contract with competitive salary
Benefits package including medical care, life insurance, My Benefit cafeteria with co-financing for sports activities, employee wellbeing support program
Flexible working hours (start between 7:30–10:00)
Short Fridays (Monday to Thursday we work 8,5h, Friday is a 6-hour workday)
Hybrid or stationary working model — based on your preference
Modern office in an attractive location

Fulltime

Cde Ii - Client Delivery Executive

We are currently seeking a CDE II - Client Delivery Executive to join our team i...

Location

United States , San Francisco

Salary:

250000.00 - 290000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity
5+ years of experience working in the HiTech Industry with HiTech customers
8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services
8+ years of experience managing a highly leveraged service environment
Digital Transformation experience leveraging AI to refine knowledge insights
Strong knowledge of and experience with ITIL Service Framework v4
Experience in IT support and production escalations, including incident response and change lifecycles
Excellent verbal and written communication skills
Ability to work across multiple time zones
Extensive experience with ServiceNow

Job Responsibility

Accountable for end-to-end delivery of NTT DATA services for a specific client
Ensure adherence to contractual commitments
Monitor delivery quality and client satisfaction through direct interactions with key stakeholders
Develop and maintain Crisis Management/Disaster Plans
Implement project mitigation plans for yellow or red deliverables
Conduct Customer Governance meetings
Manage Outage/Escalation/Missed SLA incidents
Implement and execute automation and efficiency programs
Drive client improvement plans to enhance satisfaction
Utilize automation for repetitive tasks to boost performance and service quality

What we offer

medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match

Fulltime

Mobile Associate, Store-In-Store - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Lafayette

Salary:

20.00 - 23.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

Annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits

Parttime

Retail Apprentice Travel Advisor

Here at TUI, you'll find we're an inclusive company with a culture of care and b...

Location

United Kingdom , Clydebank

Salary:

8.50 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times.

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives
Embrace change and rise to the challenges of a customer engaged role face to face and virtually
Investigate and resolve any question or complaint with support from colleague network
Receive support and training on a variety of systems to enhance knowledge, skills and behaviours
Complete practical and written assignments via online learning platform to achieve Level 3 Travel Consultant qualification.

What we offer

Starting salary of £8.50 per hour which increases after the first year
Commission scheme for exceeding targets
Holiday benefits, discounts, special offers and ability to purchase additional TUI time off
Health and Wellbeing support across Financial, Health, Social, Community and Career
Investment in development and career progression
Pension scheme and life assurance

Parttime

Xfinity Retail Sales Consultant

We’re looking for a down-to-earth go-getter who can help customers sort through ...

Location

United States , Roseville

Salary:

16.50 - 24.19 USD / Hour

Comcast

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly

Job Responsibility

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
Providing outstanding customer service with all customer interactions
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Contributing to a fun and competitive environment
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment

What we offer

Day-One benefits
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services in Comcast serviced areas
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement of up to $8,000 (Full Time employees)
Paid Time Off
401K Savings Plan with up to 6% dollar-to-dollar matching

Fulltime

Xfinity Retail Sales Consultant

We're looking for a down-to-earth go-getter who can help customers sort through ...

Location

United States , Plymouth

Salary:

19.00 - 26.69 USD / Hour

Comcast

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly

Job Responsibility

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
Providing outstanding customer service with all customer interactions
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Contributing to a fun and competitive environment
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment

What we offer

Paid Time Off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services in Comcast serviced areas
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement of up to $8,000 (Full Time employees)

Fulltime

Senior SAP Successfactors Consultant

We are seeking a skilled Senior SAP SuccessFactors Consultant to join our dynami...

Location

Italy , Venezia; Milano; Padova; Roma; Treviso

Salary:

45000.00 - 55000.00 EUR / Year

Arsenalia

Expiration Date

Until further notice

Requirements

8–10+ years of experience in implementing SAP SuccessFactors solutions, with a proven track record of leading complex projects
Strong expertise in one or more core modules (e.g. Employee Central, Performance & Goals, Compensation, Recruiting), with multiple end-to-end implementations delivered
Deep knowledge of SAP Activate methodology and ability to drive structured project lifecycles independently
Proven ability to engage with senior stakeholders and translate business needs into effective HR technology solutions
High level of autonomy and accountability, including ownership of deliverables and client relationships
Excellent communication and presentation skills (Italian + English), both written and spoken
A collaborative mindset and willingness to work in an international, dynamic team
Availability to travel based on project needs (short/medium/long-term)

Job Responsibility

Lead the end-to-end design and implementation of SAP SuccessFactors solutions across multiple modules, ensuring alignment with client business objectives and best practices
Act as a trusted advisor for clients, driving requirements gathering, solution design, and strategic decision-making
Take ownership of pre-sales activities, including solution design, effort estimation, demos, and client presentations
Manage and facilitate client workshops, translating complex business requirements into scalable and sustainable system architectures
Collaborate with project managers and stakeholders to ensure on-time delivery, risk mitigation, and client satisfaction
Ensure solution quality and delivery excellence, overseeing configuration, testing strategy, and deployment phases

What we offer

Welfare Package: A comprehensive corporate welfare platform, offering a wide range of benefits and healthcare support
Worklife Kit: A complete welcome package with all essentials for day-to-day productivity, complemented by comprehensive benefits. We offer digital meal vouchers and flexible reimbursement options to support both your work and personal needs
Empowering People: Engagement initiatives, team building, and mentoring programs designed to foster integration, knowledge sharing, and meaningful connections
Open Space, Open Mind: Modern open-space offices and collaborative areas that encourage interaction and teamwork
Career Path: With our internal Changemaker Path methodology, you'll grow key relational, communication, and leadership skills, that will help you evolve in a way that truly fits you
Learning & Development: Continuous improvement programs, certification opportunities, and incentives to help you grow both your soft and hard skills to unlock your full potential

Fulltime

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