Knowledge Base Modernization Intern Job at Baesystems (Falls Church)

Senior Software Engineer - Knowledge Base

Join our Knowledge Base team and work alongside Security Engineers, Software Eng...

Location

Serbia , Belgrade

Salary:

Not provided

Azul Systems

Expiration Date

Until further notice

Requirements

7+ years of hands-on development experience with Java (Kotlin or strong interest in Kotlin is a plus)
Experience building backend services and working with modern JVM-based systems
Familiarity with AWS cloud services and cloud-native application development
Experience with relational databases, NoSQL stores, and messaging systems (Kafka, SNS/SQS, etc.)
Exposure to data pipelines, data ingestion, ETL/ELT, or data delivery systems is highly valued
Understanding of distributed systems fundamentals, service reliability, and performance considerations
Strong debugging and problem-solving skills
comfortable reading and improving existing codebases
Good communication skills and a collaborative mindset
Bachelor’s/Master’s degree in Computer Science or equivalent experience

Job Responsibility

Develop high-quality features and improvements in Java/Kotlin, with a strong focus on maintainability and readability
Participate in design discussions and contribute to technical decisions, without needing to drive long-term architecture alone
Help translate requirements into clear, practical designs and implementation steps
Contribute to small-scale proofs-of-concept and prototypes to validate ideas and explore alternatives
Evaluate trade-offs between solutions while keeping simplicity, cost, stability, and performance in mind
Collaborate closely with the team to break down work, estimate tasks, and deliver incrementally
Collaborate with other engineering teams, product managers, and data teams to ensure smooth integration of features and shared services
Recommend improvements to monitoring, metrics, performance, and reliability of cloud services (AWS preferred)
Engage actively in code reviews, sharing feedback and ensuring high-quality standards across the team
Build scalable, resilient backend services within our cloud environment and data pipeline ecosystem

What we offer

Equity Program - be part of the company success
Annual bonus based on company performance
Referral Program - bring your colleague we would all love to work with
IT Equipment - MacBook Pro or any other HW according to your preferences
Work-life balance - 5 weeks of holidays, 5 sick days, flexible working hours, 100% work from home also possible
Offices in Belgrade City Centre - if you prefer
work with top experts worldwide who contribute to the Java ecosystem

Fulltime

Senior Software Engineer - Knowledge Base

Join our Knowledge Base team and work alongside Security Engineers, Software Eng...

Location

Czech Republic , Prague

Salary:

Not provided

Azul Systems

Expiration Date

Until further notice

Requirements

7+ years of hands-on development experience with Java
Kotlin or strong interest in Kotlin is a plus
Experience building backend services and working with modern JVM-based systems
Familiarity with AWS cloud services and cloud-native application development
Experience with relational databases, NoSQL stores, and messaging systems (Kafka, SNS/SQS, etc.)
Exposure to data pipelines, data ingestion, ETL/ELT, or data delivery systems is highly valued
Understanding of distributed systems fundamentals, service reliability, and performance considerations
Familiarity with AI/LLM-based systems and how backend services interact with them (e.g., prompt orchestration, model APIs, embedding pipelines) is a plus
Comfortable participating in design discussions without needing to own architecture
Strong debugging and problem-solving skills

Job Responsibility

Develop high-quality features and improvements in Java/Kotlin, with a strong focus on maintainability and readability
Participate in design discussions and contribute to technical decisions, without needing to drive long-term architecture alone
Help translate requirements into clear, practical designs and implementation steps
Contribute to small-scale proofs-of-concept and prototypes to validate ideas and explore alternatives
Evaluate trade-offs between solutions while keeping simplicity, cost, stability, and performance in mind
Collaborate closely with the team to break down work, estimate tasks, and deliver incrementally
Collaborate with other engineering teams, product managers, and data teams to ensure smooth integration of features and shared services
Recommend improvements to monitoring, metrics, performance, and reliability of cloud services (AWS preferred)
Engage actively in code reviews, sharing feedback and ensuring high-quality standards across the team
Build scalable, resilient backend services within our cloud environment and data pipeline ecosystem

What we offer

Equity Program - be part of the company success
Annual bonus based on company performance
Referral Program - bring your colleague we would all love to work with
IT Equipment - MacBook Pro or any other HW according to your preferences
Work-life balance - 5 weeks of holidays, 5 sick days, flexible working hours, 100% work from home also possible
Offices in Prague City Centre - if you prefer
Most importantly you will work with top experts worldwide who contribute to the Java ecosystem

Fulltime

Senior Software Engineer - Knowledge Base

Join our Knowledge Base team and work alongside Security Engineers, Software Eng...

Location

Cyprus , Limassol

Salary:

Not provided

Azul Systems

Expiration Date

Until further notice

Requirements

7+ years of hands-on development experience with Java (Kotlin or strong interest in Kotlin is a plus)
Experience building backend services and working with modern JVM-based systems
Familiarity with AWS cloud services and cloud-native application development
Experience with relational databases, NoSQL stores, and messaging systems (Kafka, SNS/SQS, etc.)
Exposure to data pipelines, data ingestion, ETL/ELT, or data delivery systems is highly valued
Understanding of distributed systems fundamentals, service reliability, and performance considerations
Strong debugging and problem-solving skills
comfortable reading and improving existing codebases
Good communication skills and a collaborative mindset
Bachelor’s/Master’s degree in Computer Science or equivalent experience

Job Responsibility

Develop high-quality features and improvements in Java/Kotlin, with a strong focus on maintainability and readability
Participate in design discussions and contribute to technical decisions, without needing to drive long-term architecture alone
Help translate requirements into clear, practical designs and implementation steps
Contribute to small-scale proofs-of-concept and prototypes to validate ideas and explore alternatives
Evaluate trade-offs between solutions while keeping simplicity, cost, stability, and performance in mind
Collaborate closely with the team to break down work, estimate tasks, and deliver incrementally
Collaborate with other engineering teams, product managers, and data teams to ensure smooth integration of features and shared services
Recommend improvements to monitoring, metrics, performance, and reliability of cloud services (AWS preferred)
Engage actively in code reviews, sharing feedback and ensuring high-quality standards across the team
Build scalable, resilient backend services within our cloud environment and data pipeline ecosystem

What we offer

Equity Program - be part of the company success
Annual bonus based on company performance
Referral Program - bring your colleague we would all love to work with
IT Equipment - MacBook Pro or any other HW according to your preferences
Work-life balance - 5 weeks of holidays, 5 sick days, flexible working hours, 100% work from home also possible
Offices in Limassol City Centre - if you prefer
you will work with top experts worldwide who contribute to the Java ecosystem

Fulltime

Developer Success Engineer

Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and u...

Location

Salary:

Not provided

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
Strong knowledge of Next.js, React, and modern web performance best practices
Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations
Must have used Vercel or Next.js, or a comparable platform
Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources

Job Responsibility

Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
Identify and unblock opportunities for customer growth and expansion
Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers
Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements
Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Technical Writer

We’re looking for a Technical Writer to write, edit, and curate the content in o...

Location

Canada , Toronto; Vancouver

Salary:

59200.00 - 83000.00 CAD / Year

Hootsuite

Expiration Date

Until further notice

Requirements

Bachelors’ degree in any discipline plus 2-5 years experience in a customer service, documentation, or knowledge management role or equivalent combination of education and/or experience
Experience working in an operational support environment and/or SaaS environment is preferred
Proven experience working with Confluence, Madcap Flare, or other content authoring software, basic knowledge of HTML and CSS
demonstrated ability to create clear and easy to read content
Process/Project Management: Skilled at figuring out and managing the processes and timelines necessary to get work accomplished
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Accountability: Holds self and others accountable to meet commitments
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs
Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results

Job Responsibility

Develop and deliver Knowledge Base publishing training to Customer Support teams on an as needed basis
Leverage usage data to improve content so as to provide increasingly relevant and usable content
Support the development of modern and on-brand writing standards, processes and workflows for external Help Center and internal Knowledge Base content
Create new content based on incoming requests as well as proactive collaboration with Product and Customer Support
Work closely with our Customer Support Training Specialists, Enablement Strategist, and Technical Writers to ensure alignment across training materials and Help Center content
Collaborate with Product teams to build required internal and external content for product releases and updates as needed
Coordinate with Customer Support leadership to remove barriers to content usage and adoption
Perform other related duties as assigned

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

Developer Success Engineer

Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and u...

Location

Salary:

Not provided

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
Strong knowledge of Next.js, React, and modern web performance best practices
Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations
Must have used Vercel or Next.js, or a comparable platform
Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources

Job Responsibility

Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
Identify and unblock opportunities for customer growth and expansion
Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers
Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements
Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Vector Command Specialist

As a Vector Command Specialist, you will work with a team of offensive security ...

Location

United States

Salary:

89300.00 - 120800.00 USD / Year

Rapid7

Expiration Date

Until further notice

Requirements

3+ years in an active technical security role
Excellent written and verbal communication skills
Previous technical security consulting experience
Knowledge of modern penetration testing tools and methods
Knowledge of external attack surface reconnaissance techniques to identify customer’s internet facing exposures
Strong knowledge of network, web-based application, and IEEE 802.11 security concepts
Knowledge of Windows/Linux/UNIX internals and the Internet protocol suite
Experience using scripting languages such as Python and PowerShell
Experience with social engineering techniques and tactics related to reconnaissance and OSINT gathering
A Bachelor’s degree in Computer Science, MIS, CIS or a related field, or equivalent experience

Job Responsibility

Support Vector Command customers by conducting external attack surface analysis, exposure reconnaissance, account and tool integrations, preparing monthly red team report deliverables, and prioritizing customer requests
Work daily with Rapid7’s Vector Command Red Team operators, assisting with ongoing red team exercises and staying up to date on the latest vulnerabilities, customer attack surface changes, and exposures within customer environments
Onboard customers to the Vector Command platform and technologies
Oversee and ensure the completeness of customer report deliverables
Serve as the primary point of contact for customer inquiries related to testing operations, alerts, or general Vector Command questions associated with Red Team activities
Coordinate and host monthly Vector Command Red Team update calls in conjunction with a Rapid7 Red Team lead
Translate technical concepts and communicate them effectively to non-security personnel
Coordinate communications between internal Rapid7 services on behalf of customers, including the Managed Detection and Response (MDR) and Managed Vulnerability Management (MVM) teams
Provide monthly written summaries of each customer’s attack surface and Vector Command Red Team operations
Analyze each customer’s exposures and attack surface within the Vector Command platform

Fulltime

Incident Manager

As an Incident Manager at Crusoe, you will be the frontline defender of our serv...

Location

Ireland , Dublin

Salary:

Not provided

Crusoe

Expiration Date

Until further notice

Requirements

Technical Linux & Virtualization Expertise: Demonstrate deep technical experience with Linux, Virtualization, and Kubernetes to effectively manage and resolve infrastructure incidents
Network Fundamentals: Apply a solid understanding of the TCP/IP stack to troubleshoot connectivity and performance issues across distributed systems
Infrastructure-as-Code (IaC) Knowledge: Utilize your understanding of IaC practices to navigate and support modern automated environments
Proven Customer Leadership: Bring 4-5 years of customer-facing experience, including 3-5+ years in a leadership role acting as a primary liaison between technical teams and stakeholders
Exceptional Communication: Leverage elite written and verbal communication skills to translate complex technical concepts into clear, actionable updates for diverse audiences
Analytic Problem-Solving: Apply a rigorous problem-solving mindset to diagnose, isolate, and resolve multifaceted technical issues under pressure

Job Responsibility

Incident Response Leadership: Lead the end-to-end management of high-visibility technical incidents and customer escalations, ensuring rapid restoration of services and effective communication throughout the lifecycle
Complex Troubleshooting: Diagnose and resolve sophisticated technical issues involving Infiniband, containerization, and distributed training to maintain peak operational efficiency for our customers
Infrastructure Optimization: Guide and assist customers in implementing and fine-tuning their HPC infrastructure, directly contributing to their performance goals and technical success
Strategic Collaboration: Act as a critical bridge between customers and internal engineering/product teams, translating frontline feedback into actionable product enhancements and quality improvements
Knowledge Empowerment: Develop and deliver high-impact training materials, internal documentation, and knowledge base articles to empower both teammates and customers to navigate our solutions effectively
Process Innovation: Design and implement robust incident response strategies and self-serve support processes to scale our ability to handle complex technical challenges
Risk Mitigation: Participate in and manage on-call rotations, providing a reliable safety net for our infrastructure and ensuring 24/7 readiness for critical service interruptions

What we offer

pension contributions
private health and dental insurance
income protection
life assurance

Fulltime

Knowledge Base Modernization Intern

Baesystems

Location:
United States , Falls Church

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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