Knowledge Base Administrator

• Develop, organise, and maintain the company’s knowledge base, ensuring all content is accurate, relevant, and up-to-date
• Retrieve information according to the Bid Teams requirements
• Implement and maintain a taxonomy and categorisation system to ensure easy navigation and retrieval of information
• Upload, arrange, and organise content from completed tenders and bids into the Easy PQQ Knowledge Base Portal
• Monitor usage metrics and feedback to continuously improve the knowledge base content and structure
• Ensure the knowledge base complies with company policies and industry standards
• Stay updated with the latest trends and best practices in knowledge management

• Proven experience as a Knowledge Base Administrator or similar role
• Knowledge of Bids (Desirable)
• Bachelor’s Degree in Business Administrator is preferred
• Excellent writing, editing, and communication skills
• Proficiency with knowledge base or content platform like WordPress, Wix CMS, CMS Hub, HubSpot etc
• Experience with Easy PQQ or similar knowledge base portals is highly desirable
• Strong organisational and analytical skills with attention to detail
• Ability to work independently and as part of a team

Familiarity with SEO principles and web content best practices is a plus