Know Your Customer Operations Analyst, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Job Responsibility:

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
Assist with the development and execution of action planning for expiring records
Ensure records are not past due
Appropriately assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations
Adhere to Policy
Apply sound ethical judgment regarding personal behavior, conduct and business practices
Escalate, manage and report control issues with transparency

Requirements:

0-2 years of relevant experience
Experience in banking operations, preferably in the client account opening and pre-requirements process
Bachelor's degree/University degree or equivalent experience

Additional Information:

Job Posted:
September 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Know Your Customer Operations Analyst