Know Your Clients Operations Analyst Job at Citi (Shanghai)

Know Your Customer Intermediate Operations Analyst

The KYC Operations Analyst 2 is an intermediate-level position responsible for A...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of relevant experience
Experience in banking operations, preferably in the client account opening and pre-requirements process
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
Assist with the development and execution of action planning for expiring records
Ensure records are not past due
Appropriately assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations
Adhere to Policy

Fulltime

KYC Operations Analyst

The KYC Operations Analyst is an entry-level position responsible for participat...

Location

Kazakhstan , Almaty

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

University degree in Business/Finance, Math, Economics or Law
Very good level of English and Russian is required
Kazakh is preferable
Working experience in Banking/Finance will be an asset
Understanding of KYC, AML and Client Due Diligence regulations will be an asset
Advanced user of MS Office, Word, Excel, Access
High level of accuracy and attention to detail in data input and review processes
Analytical Thinking
Advanced Communication skills

Job Responsibility

Participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities
Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record
Create and maintain KYC records by obtaining information from internal and external sources
Update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Assess risk when business decisions are made

What we offer

Competitive salary
Voluntary medical insurance (with dentistry and ability to insure relatives)
Life and accidental insurance
Additional annual leave days
Additional sick leave compensation
Lunch allowance
Fitness membership support
Corporate trainings sessions for personal growth
Open and transparent communication at all levels
Equal opportunities for all employees

Fulltime

Kyc Operations Analyst

The KYC Operations Analyst 1 is an entry-level position responsible for particip...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred

Job Responsibility

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Equal opportunity employer
Accessibility support for individuals with disabilities
Global benefits supporting well-being, growth, and work-life balance

Fulltime

Kyc Operations Analyst

The KYC Operations Analyst is an entry-level position responsible for participat...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred
MS Excel proficiency
Good articulation skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Equal opportunity employer
Supporting well-being, growth, and work-life balance

Fulltime

KYC Operations Lead Analyst

The KYC Operations Lead Analyst role is responsible for leading AML monitoring, ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive KYC work experience
Bachelor's degree/University degree or equivalent experience
Strong leadership and communication skills
Solid understanding of the banking industry and its specific challenges
Knowledge of EU country regulations and reporting obligations
Effective planning, risk management and stakeholder management
Proficient in Microsoft Excel and PowerPoint
Previous project management experience desired

Job Responsibility

Serve as primary point of contact for Know Your Client (KYC), representing KYC in various governance forums
Assist with assessing regulatory reporting requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
Responsible for the tracking and reporting of workstreams relating to country specific regulatory requirement
Interact with internal stakeholders on AML-related risk issues
Prepare client-specific KYC-related analyses, as required
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

New

Operations Delivery Lead

We're seeking an exceptional Operations Delivery Lead join our US-based Media An...

Location

India , Pune

Salary:

Not provided

SRKay Consulting Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree, preferably in an analytically rigorous area of study
At least 5 years of experience managing and developing a team, with 7-10 years of total work experience
Experience in handling highly detailed, time- sensitive processes
Experience managing high-performing teams with a strong focus on process discipline and adherence to guidelines, procedures, policies
Experience working with international teams based in the US and Europe
Experience in multinational organizations is preferable
Exceptional leadership, facilitation and people management skills
Ability to influence stakeholders, motivate teams of analysts while holding the team to a high- performance level
Strong analytical and problem-solving skills
Robust organizational and time management skills

Job Responsibility

Develop a client centric, predictable operations
Know your client, understand client expectations, sensitivities, preferences and align service delivery accordingly
Prepare, update, and maintain client account manuals to ensure consistency and clarity in operations
Take full ownership of service delivery
Ensure accurate and timely delivery of client deliverables such as newsletters, etc
Conduct regular quality and process audits to deliver per client expectations
Manage and prevent client complaints with comprehensive root cause analysis (RCA) and remediation measures
Maintain a structured approach to team scheduling, workload distribution, and performance tracking
Proactively address operational bottlenecks to ensure seamless execution of daily tasks
Challenge the status quo, and continuously improve processes for enhanced quality, speed and efficiency in collaboration with key stakeholders

Fulltime

Officer, Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst

At Citi, we get to connect millions of people across hundreds of cities and coun...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To observe ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process
Acts as SME to other stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service-related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Paid Parental Leave Policy
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Generous paid time off packages
Citi offers our employees resources and tools to volunteer in the communities in which they live and work

Fulltime

Private Bank Client Know Your Customer Quality Assurance Analyst

The Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialist...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To conduct ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process and keep the guidelines/procedures up to date
To coach the junior team members, provide guidance in exception handling. Acts as SME to senior stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

Fulltime

Know Your Clients Operations Analyst

Citi

Location:
China , Shanghai

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Know Your Clients Operations Analyst