Know Your Clients Operations Analyst Job at Citi (Shanghai)

Know Your Customer Intermediate Operations Analyst

The KYC Operations Analyst 2 is an intermediate-level position responsible for A...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of relevant experience
Experience in banking operations, preferably in the client account opening and pre-requirements process
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
Assist with the development and execution of action planning for expiring records
Ensure records are not past due
Appropriately assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations
Adhere to Policy

Fulltime

KYC Operations Analyst

The KYC Operations Analyst is an entry-level position responsible for participat...

Location

Kazakhstan , Almaty

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

University degree in Business/Finance, Math, Economics or Law
Very good level of English and Russian is required
Kazakh is preferable
Working experience in Banking/Finance will be an asset
Understanding of KYC, AML and Client Due Diligence regulations will be an asset
Advanced user of MS Office, Word, Excel, Access
High level of accuracy and attention to detail in data input and review processes
Analytical Thinking
Advanced Communication skills

Job Responsibility

Participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities
Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record
Create and maintain KYC records by obtaining information from internal and external sources
Update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Assess risk when business decisions are made

What we offer

Competitive salary
Voluntary medical insurance (with dentistry and ability to insure relatives)
Life and accidental insurance
Additional annual leave days
Additional sick leave compensation
Lunch allowance
Fitness membership support
Corporate trainings sessions for personal growth
Open and transparent communication at all levels
Equal opportunities for all employees

Fulltime

Kyc Operations Analyst

The KYC Operations Analyst 1 is an entry-level position responsible for particip...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred

Job Responsibility

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Equal opportunity employer
Accessibility support for individuals with disabilities
Global benefits supporting well-being, growth, and work-life balance

Fulltime

Kyc Operations Analyst

The KYC Operations Analyst is an entry-level position responsible for participat...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred
MS Excel proficiency
Good articulation skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Equal opportunity employer
Supporting well-being, growth, and work-life balance

Fulltime

KYC Operations Lead Analyst

The KYC Operations Lead Analyst role is responsible for leading AML monitoring, ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive KYC work experience
Bachelor's degree/University degree or equivalent experience
Strong leadership and communication skills
Solid understanding of the banking industry and its specific challenges
Knowledge of EU country regulations and reporting obligations
Effective planning, risk management and stakeholder management
Proficient in Microsoft Excel and PowerPoint
Previous project management experience desired

Job Responsibility

Serve as primary point of contact for Know Your Client (KYC), representing KYC in various governance forums
Assist with assessing regulatory reporting requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
Responsible for the tracking and reporting of workstreams relating to country specific regulatory requirement
Interact with internal stakeholders on AML-related risk issues
Prepare client-specific KYC-related analyses, as required
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Officer, Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst

At Citi, we get to connect millions of people across hundreds of cities and coun...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To observe ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process
Acts as SME to other stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service-related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Paid Parental Leave Policy
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Generous paid time off packages
Citi offers our employees resources and tools to volunteer in the communities in which they live and work

Fulltime

Fin Solutions Sr. Lead Analyst

The Fin Solutions Sr. Lead Analyst is a strategic professional who closely follo...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of project management experience using a structured methodology to successfully track, plan, monitor and report on concurrent projects, within the financial services industry preferred
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Manage client expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function
Requires communication and diplomacy skills in order to guide and influence others
Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
Self-motivated with the ability to make decisions in the absence of detailed instructions
Advanced Microsoft Office skills
In depth knowledge of banking products / systems highly preferred

Job Responsibility

Contributes to the design, roll-out and governance of financial solutions
Drives end results of the project as a representative of the business
Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
Assesses project risk potentials and discover potential problems before they occur
Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
Communicates to all concerned parties project milestones, status updates, as well as any existing or potential escalation issues
Uses best practice PM (CPMC) methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
Manages complex/critical/large professional disciplinary areas
Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
Assists in setting business and information architecture standards for Finance

Fulltime

Protective Intelligence Analyst

The Protective Intelligence Analyst is responsible for supporting the executive ...

Location

United States , Austin

Salary:

95000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

A minimum of 3 years of recent protective intelligence experience supporting executive protection teams and principals, or 5+ years of equivalent military, law enforcement, or intelligence experience.
Bachelor’s degree in Intelligence Studies, International Relations, Homeland Security, or related field (or equivalent operational experience).
Formal Intelligence Training certification (Military, Government, Association, or Private Sector) required.
Advanced training in threat assessment, travel risk management, or protective intelligence preferred.
Skilled in open-source (OSINT) and social media research, threat monitoring, and incident verification.
Experience producing protective intelligence products—threat assessments, travel risk reports, route/residence assessments, and pre-travel advisories.
Ability to collect, vet, and analyze information using the intelligence cycle to create accurate, actionable, bias-mitigated reporting.
Strong understanding of global security, geopolitical risks, terrorism, crime, and crisis response as they relate to executive travel and operations.
Proven ability to support EP operations in real time, providing clear, concise, and timely threat updates to decision-makers.
Proficiency in Microsoft Office Suite and familiarity with protective intelligence platforms (e.g., Factal, Dataminr, Babel Street, LifeRaft, Echosec).

Job Responsibility

Threat Monitoring & Early Warning: Continuously monitor open sources, social media platforms, dark web, and client-specific intelligence tools for threats or hostile surveillance activity directed at principals, their families, residences, travel plans, or affiliated events.
Protective Research & Threat Analysis: Conduct in-depth research and analysis on persons of interest (POIs), hostile actors, and groups with the intent or capability to target principals. Assess motivations, capability, opportunity, and intent to identify potential attack indicators.
Travel Risk Intelligence: Provide proactive intelligence support to executive protection teams during domestic and international travel, including country risk assessments, route reconnaissance, hotel and venue security reviews, and incident monitoring during trips. Deliver timely updates to traveling principals and EP teams.
Protective Operations Support: Deliver actionable, real-time intelligence to EP teams in support of principal movements, protective advances, route planning, and residence/event security. Maintain constant threat environment awareness and communicate relevant changes.
Geopolitical & Environmental Risk Tracking: Monitor global and regional security issues, including terrorism, political unrest, crime trends, natural disasters, and health risks—that could affect principals’ safety during travel or at residences/events.
Actionable Reporting & Products: Produce timely, clear, and actionable intelligence products including: Threat assessments (strategic and tactical), Travel risk assessments (pre-trip and in-trip updates), Situation reports (SITREPs) and incident summaries, Route and location assessments (residences, hotels, venues, offices)
Threat Mitigation Recommendations: Provide practical, proportionate recommendations to EP teams on how to mitigate identified threats, risks, and vulnerabilities. Offer clear triggers and indicators for escalation or operational adjustments.
Database & Knowledge Management: Maintain a structured, cross-referenced database of threats, POIs, incidents, and lessons learned to support future operations and ensure continuity of protective intelligence programs.
Confidentiality & Security: Safeguard sensitive client information, personal identifiers, and operational details at all times, adhering to strict confidentiality and need-to-know principles.
Operational Integration: Serve as the intelligence liaison to executive protection, event security, and corporate security teams, ensuring protective intelligence is integrated into all protective operations.

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Know Your Clients Operations Analyst

Citi

Location:
China , Shanghai

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Know Your Clients Operations Analyst