Knotts Hotel Restaurant Supervisor

• Supervise the daily activities of the shift leaders and the employees of the 3 meal‑per‑day restaurant and roomservice
• Perform operational duties of the staff as business dictates
• Ensure that the staff gives quality service in accordance with the Knott's Berry Farm standards
• Ensure that the operations are clean and in compliance with Knott's Berry Farm and Orange County sanitation standards
• Complete, review, and take action to implement appropriate corrective measures to resolve operation concerns to all daily, weekly, and monthly reports
• Communicate department status to the Manager and Director of Food & Beverage daily
• Ensure meal and break periods are taken in accordance with Knott's Berry Farm and California State standards
• Ensure all cash control procedures are followed
• Make daily downward adjustments and recommendations for upward adjustments to labor, ODC, and COG levels
• Maximize daily planned financial objectives per facility
• Assist in maintaining positive relationships with all other departments
• Maintain effective communication within your team
• Make independent decisions
• supervise direct reports daily work performance
• Lead and motivate associates to create a team environment
• Review and act upon guest feedback relevant to assigned areas of responsibility
• Implement established safety, security and loss prevention policies and procedures
• Monitor dining areas for seating availability, quality in food and service
• Adhere to and enforce all Cedar Fair and specific Park policies and procedures
• Ensure sufficient staffing levels and complete hiring associates up to the team leader level
• Provide retraining, coaching and counseling regarding associates' performance issues
• Ensure employees are properly trained for their assigned positions
• Complete weekly staffing schedules as needed and assign work stations

• High School Diploma or GED
• 1‑2 Years Related Experience
• At Least 18 Years of Age
• Basic computer skills including Microsoft Windows, Outlook, Excel, and Word
• Experience with POS system preferred
• At least 1 to 2 years of experience of personnel supervision in Food and Beverage
• Demonstrates strong written and verbal communication skills
• Ability to work nights, weekends and holiday periods to meet business needs
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
• California Food Handlers Card

Experience with POS system preferred