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IKEA Logo IKEA · Sales

Kitchen Sales & Order Fulfilment Co-worker

Canada, Kelowna Employment contract 21.88 CAD / Hour · Job Posted May 16, 2026
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Job Description

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job Responsibility

  • Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling
  • Support and process inbound kitchen orders accurately and efficiently
  • Actively approach customers, assess needs, and recommend suitable products and services
  • Maintain strong knowledge of products, services, delivery options, and promotions
  • Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced
  • Contribute to team and store sales targets
  • Support daily operations, including physically handling products and maintaining store readiness
  • Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales
  • Collaborate with team members and provide support as needed

Requirements

  • Strong attention to detail with the ability to manage multiple priorities
  • Excellent customer service and sales skills
  • Ability to quickly identify customer needs and recommend solutions
  • Confident, approachable, and strong interpersonal communication skills
  • Passion for IKEA products, home furnishing, and sustainability
  • Minimum 6 months experience in a high-volume sales or customer service environment
  • Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)
  • Flexibility to work Saturday, Sunday, Monday, and Friday shifts

What we offer

  • Wellness days (in addition to your vacation days!)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
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