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IKEA's vision is to create a better everyday life for the majority of people. We do this by offering a wide range of well-designed, functional home products at such low prices that as many people as possible have access to them. We are determined to bring a little bit of Sweden to Mexico.
Job Responsibility:
I support my manager to fulfil the purpose of our function and the development of the IKEA business in the respective area of responsibility
I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return again and again
I am line responsible during the work shift when the manager of the area is not present
I lead by example, but do not have any direct reports or conduct development talks
I spend at least 80% of my working time on the floor, listening, acting, helping and supporting customers and co-workers
Requirements:
Motivation: I am motivated and inspired by the IKEA values
I am sales-driven and passionate about food and people
I am service-minded and always keep the customer in focus
I am driven to meet and exceed my goals
I get as much out of helping my team achieve and develop as I do out of my own achievements
I am curious and eager to learn more in order to grow both the business and as a person. I share my knowledge with other colleagues
I enjoy working in a vibrant retail environment
I am interested in people’s everyday life at home and in home furnishings
Knowledge: Experience of working in vibrant retail environment with proven track record
Experience of serving customers
Experience of working with an KPI-driven action plan
IKEA sales experience and knowledge of IKEA merchandising techniques
Experience of supervising and working in a team
Experience of developing action plans
Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantages
Capabilities: A person with the potential to become a store department head as the next step in an established career path that could lead to the position of Commercial Swedish Food Market & Bistro Manager, Kitchen Production Manager, Commercial Restaurant Manager, Shopkeeper or possibly as an alternative step in her/his chosen career development
Decision-making and problem-solving abilities with the drive to make things happen
Ability to prioritise and organise work
Takes responsibility and can delegate when necessary
Communicates well with others
What we offer:
A rare opportunity to be part of the establishment of IKEA in a whole new market
You will get a chance to push boundaries and influence the direction of IKEA in Mexico
All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective