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Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!
Job Responsibility
Ensures implementation of global and national compliance standards to secure a safe environment for customers and co-workers
Secures the appropriate processes and procedures to secure quality of food, food safety, excellence in operations, introduce vitality and to reduce waste
Lead and manage the food supply chain for efficient ordering, production and inventory levels to maximise profitability
Ensures the customer experience and exceeding customer expectations
Secures that the retail foundations are in place to optimise quality perception
Ensure that the kitchen is in shape as new, that equipment is maintained and in full working order
Ensure high quality standards of customer experience in the customer and co-worker restaurant and optimised levels of commerciality are achieved by cooperating effectively with the Commercial Restaurant Manager
Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative
Responsible for the implementation of the global and national people and sustainability strategies
Requirements
Inspired by IKEA culture & values
sales driven
Passion for food and peoples life at home
knowledge of IKEA Concept, Brand, Culture & Values
motivated by leading the organisation in continuously improving performance
knowledge of ordering & inventory procedures
understand food production methods in a high volume
understand IKEA Food solutions, compliance standards and Food safety standards
understand food trends
knowledge of consumer and market research
understand customer buying behaviour
communication and influencing skills
ability to identify new business opportunities
ambassador and a good example of good IKEA leadership and IKEA values
experience in leading a high-volume catering business
ability to plan and prepare high quality food in a busy catering environment
self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure
capable of communicating in English, both in writing and verbally